I have been a client for several years now ever since my adopted child started seeing social…read moreworkers since age 4 when she was diagnosed with ptsd and reactive attachment disorder and a whole host of other issues. I was in despair trying to help her and myself handle all these overwhelming behaviors when I accidentally discovered Mark Casagrande. To say that he has helped me and my child Would be an understatement. Mark is kind, supportive. brilliant ,proactive, direct ,honest and refreshing with a terrific sense of humor. He grounds me when I'm at a loss as to what to do or how to handle and help my deeply troubled child. Even after it became apparent that she needed a higher level of psychiatric care as a her illness progressed, I have chosen to stay with Mark to get wisdom and solace as we continue on towards a better life for my daughter. Mark is like an old , welcoming friend now. If I could give him 25 stars I would do it! If you are troubled and struggling with issues, I implore you to check Mark and his entire staff of very qualified professional therapists. It will put a big smile on your face put your mind at ease and you will start to feel a whole lot better Honest.

A Window to Wellness provides helpful compassionate counseling. I have gotten so much out of going…read morethere. As well as having great therapists - the office itself is beautiful and welcoming.

I had been seeing Trish for several years, and due to work had to move away from the state. I am…read morenow in limbo for finding a therapist that can even match a single skin cell of talent Trish has. She is approachable, caring and was even willing to deal with such a hard case of anger and depression that was me. For anyone debating on working with her, do it. She is a wonder and I feel all the lesser for not being able to continue my treatments with her.

Trish just "gets" it. Creating a comfortable, open, and non-judgment environment seems to come…read morecompletely naturally to her, and due to the emotional vulnerability often required of those seeking counsel, the benefit of this cannot be overstated. She is brilliantly insightful, remarkably calming, and the best listener I think I've ever encountered. I highly recommend seeking her advice and perspective. She is a gift.

My therapist unilaterally terminated with me after 12+ years and if I didn't advocate for myself we…read morewould have had only 2 more sessions. The director of the practice supported this even when I asked for a trauma therapist outside of Pike Creek to be consulted. I continue to try and heal from my experience. This was trauma therapy and I was so deeply attached to my therapist. We were in a rupture but had always worked through it in the past but I found out from reviewing my progress notes that an attorney was consulted to protect the liability of the therapist and practice and instead of repair, I was given a letter of termination. This is what I wrote: Twelve years ago, I was afraid to even put my feet in the shallow water closest to the shore. Slowly, I began to trust you enough to go deeper--where I could still touch the ground. You taught me how to swim. And through the years, as rip currents pulled us in, we always found our way back to safety. I was healing as we swam together into deeper waters, through bigger waves. In storms that threatened to undo the trust we'd built, our commitment to the process allowed the winds to calm. Time passed. I found my strength. Small strokes of consistent progress gave me confidence to let go, little by little, and swim on my own. And then--suddenly--out of nowhere, I felt a hand pushing down on my head. I couldn't breathe. I couldn't understand what was happening. It was you. Trauma swallowed me whole again--but this time, it pulled me under deeper than I'd ever been before. Your hand was the heaviest. And I can still feel its weight as I watch you swim further and further away.

My therapist consistently broke boundaries and ethical codes while a part of this practice. When…read moreshe came clean to the management, no one followed up with me to get my side of the story or to help me establish treatment with a new provider, they simply engaged lawyers. I never realized how vulnerable you are when you pursue mental health treatment before my experience at Pike Creek Psychological Center. I would warn anyone looking for therapy to go somewhere else.

I've been seeing Dr. Bisio for about a year now. I'm in college right now for a field under mental…read morehealth services and I can say that this man is very knowledgeable about the brain and different styles of counseling. His services have made a tremendously positive impact on my life. I've never felt like he was watching the clock, and there have been cases where he gave me a little bit of extra time to finish my thoughts or to bring myself back to a calmer place. There are also times where he is running a few minute behind but I'm okay with that because he is doing it to provide the best care possible to each client. I would never want to be pushed out of his office before I'm settled. He is highly professional, sympathetic, and aware. This office has even been kind enough to give a professional referral to me for a friend that was experiencing a very specific issue. I noticed that several people commented online about how difficult it is to get ahold of this office. I will admit that it is not as simple as contacting your dentist or family doctor; however, often that is the nature of mental health practices. When I was doing my original search two years ago most of the offices I contacted had a week long wait time for a response. Allied was one of the quicker offices to get back to me. Since then, I have contacted their office and left messages for Dr. Bisio; he always gets back to me within twenty-four hours and I feel that is acceptable. To address insurance concerns I've seen posted online, various insurance companies I've been covered by and several mental health offices have informed me it is my responsibility to be aware of how my insurance policy effects deductibles, co-pays, etc. There are simply too many types of policies and changes that can occur for the office to be responsible for being aware of my particular policy. I know we are coming here for help, but we are responsible for such matters.

The Vietnamese soups they have are ALL excellent! Hardy & robust - enough to satisfy a huge…read moreappetite!! Some have pasta & some don't but you can't go wrong with any of them!! Example: any of them that have beef in them, the extra lean beef is served rare (on the side) as well as other ingredients & is added to VERY hot soup to continue cooking process!! The non soup dishes are also excellent & won't leave you wanting for more!!

I recently decided to not make a follow up appt as my Dr has been very late and rushing through our…read moreappts. If you call the office to leave a message, you might never hear back. Also, I was charged my co pay automatically and I've never received or a phone call about a past due payment! They will send your bill to COLLECTIONS. Mental health services? Do not pay these people to stress you out!

Beyond rude support staff. Claimed they take my insurance, but it turned out they don't (I found…read moreout when the receptionist called to make the next appt and said "by the way, it's not covered, you must pay out of pocket and are you keeping your appointment tomorrow or not?). Offered a secondary insurance and was told that they won't accept a secondary insurance and to "just pay out of pocket". Lots of attitude every time I spoke to them. And... received a COLLECTIONS letter 2 weeks after I found out they don't take my insurance. C'mon, it hasn't even been a month and you send a collections letter? Horrid experience and very unprofessional, rude staff.