Was just looking for a product to spray in my car when I stumbled upon this spot while visiting…read moreMadison and I'm glad I did!! While they didn't carry any air fresheners, they did carry incense and an impressive variety of smoking and vaping products. From cigarillos and rolling papers to quality glass pieces, vapes, torches, ashtrays, and other unique accessories that were all fairly priced too. The owner, Nick, has top-notch customer service and is just a genuinely good guy. Because Nick was such a cool dude, I ended up stopping by regularly just to check in and shop at the store. Great family man running a great local business! Going to miss stopping by once I head home, but I'll definitely be back whenever I'm in Madison. Highly recommend checking this place out if you're in the area!

The dude at the counter was super chill - he made sure I got what I needed and was looking for and…read morehelped me by making educated suggestions!

Moved to the area earlier this year and finally made my way here. I'm a glad I did. Twice in one…read moreday to be exact. First trip was to the walk-in humidor to reload. It has an amazing selection, and so well organized. Second trip was later that evening for a smoke and a couple of cocktails. The bar is damn cool with the glass wall humidor back drop. Bartenders are real pros and drinks were on point. My new go to!

Everything is neat and clean.,All the staff are wonderful. I am envious we do not have a cigar bar…read morerestaurant to compare in Columbus, Ohio Five star rating Thank you, Gary Voll

The worst customer service I've ever seen in a smoke shop. As soon as I walked in I had two people…read morein my face and they kept asking me what I wanted. I've never been in a smoke shop and not been allowed to look around. I was in there for 5 minutes and the dark-skinned owner of the place was the rudest person I've ever encountered. I'm black myself so I can't even say it was racist or anything. I just wanted to check the shop out and see the vibe but they're definitely wasn't one. The owner told me I should go somewhere else and I did and I was satisfied. Honestly it was pretty unbelievable.

Idk bout the other reviews but Knuckleheads is the BEST shop in Madison. Prices are fire and so is…read morethe THCA. The employees are freaking awesome! They take their time to explain stuff and be nice and always a team of people so you're never going to have a hard time finding help. People complaining about coils and vapes not being right. There's hundreds of selections! If ur so big into vaping you should know what ur getting. Anyway I highly recommend. I go in everyday almost. BIG SHOUTOUT : The Knuckleheads on Regent street also has the BEST crew of guys and gals. Make sure to save your punch card for huge saving!!!

My go to shop! Everyone here is always so welcoming and helpful with recommendations; their glass…read moreselection makes it really hard to walk out with a new piece every time I stop in. The sales and rewards are great especially when I'm on a tighter budget and they tell me "oh you have another 10% off to use today".

I honestly couldn't say enough good things about azara. I…read morehave been several times now, and I always get the same level of customer service: absolutely incredible. The employees will try to find what works for you in any situation. And if they cant, they will be up front about it. They have an awesome selection of products ranging from rolling papers to hookahs and some nice tubes! The prices are great as well. If I go to another store and fund the same product cheaper, azara will not only match it, but beat it by a dollar. The eliquids/juice prices can't be beat either. For 6 bucks you can get a 15ml bottle of juice that they mix for you to your liking of flavors and nicotine content. Completely customizable. And if you bring back the empty bottles you get a discount on top of that! (Seriously, you can't beat that). Not to mention they have like 100 flavors!

Customers treated with suspicion instead of respect. Poor service and an unnecessarily hostile…read moreshopping experience.

I haven't been in a Wal-Mart in a very long time…read more Since I'm online catching up on reviews, I'm including this one. My last new years resolution was to stop shopping at Wal-Marts and Sams Clubs, FOREVER. A half a year later, I am still sticking to it and finding it easier and easier to not go back with every week that passes. My reasons for doing this are simple. The types of people they hire show no interest in excelling to reach customer satisfaction. The Wal-Mart business is just too dam big. The customer is no longer valued as such, ...a customer. The shelves are stocked with garbage that comes from China or just not worth buying. POINT: If you have healthy feet, do NOT buy footwear from Wal-Mart. Many products aren't as labeled, ...example being men's belts labeled as genuine leather. The clearance aisles in some, or all of the Wal-Marts can be a deceptive joke. Some items have been found actually priced higher than the standard going price elsewhere. And this is supposed to be clearance? Do they actually believe that some customers won't stand right there in that Aisle and not go online and check items for the going prices elsewhere? News flash! Customers aren't stupid. The self checkout technology. I'm sorry. Customers buy your products and you want them to do the stores job without getting a discount for doing it? That don't fly in my eyes. That's just another disrespectful Wal-Mart slap across the customers faces. I'll patronize establishments that respect me enough to use live human cashiers, ...thank you very much. Cutting third shift away from customer shopping. Another self inflicted injury business decision. And again, not thinking about the customer. Groceries. At Wal-Mart, the unhealthy groceries outweigh the healthy groceries. High fructose corn syrup, aspartame, sodium & sugar levels and other synthetic additives are easier to find here than in other grocery stores. The entire cold cereal aisle is junk. Cereals you won't find in other countries like Germany because they've been banned, restricted or outlawed. The pharmacy. Wal-Mart has made the decision to stock their vitamin shelves with vitamins lacking 'GMP' stamps and 'Lab Tested' stamps on the rear labels. Read the ingredients on some of their vitamin bottles. These are things I can't change. But, I can stop shopping here! And I did! Wal-Mart is just too dam big. The customer doesn't matter to them anymore. Incessant Research

The team is always incredibly friendly, helpful, knowledgeable, and great to interact with…read more The wide product assortment and superb rewards system are also high points.

I stop at this location several times a week because the staff are so friendly and knowledgeable,…read morethe product selection is huge, and the prices are reasonable. I'm a frequent flier and will contine to shop here as long as they are open!​