Normally, I repair my own electronics but I couldn't tell if the battery I installed was the…read moreproblem or not. Found out the USB and HDMI had also gone bad before the laptop battery replacement so I decided to give this company a try. Excellent customer service. One star deducted for scratching the case trying to pry the protective cover off when I dropped it off.

Please please please, for your sanity, avoid this store at all costs. I had to go here for an…read moreinsurance repair on 7/7/26 for a cracked screen replacement. The repair went great and all, but once I got home, Maybe due to a faulty seal or improper installation (likely the case) the corners started to lift. I immediately called in to report this, but due to travel, could not get to the repair until today, 7/13/26. I called this morning to verify if I came in before 6, they would fix this issue clearly done by them, to which they said yes. Then the time comes, I spend an hour round trip getting here, just to be told no and turned away. The store manager, Andrew, is arguably one of the least professional individuals I have had to interact with. I pleaded my case, told him the situation, and that I wouldn't aimlessly waste my time driving here. I then repeated that I called earlier to confirm, to which then he flailed his arms in the air like a child and ran out back to call whoever he did to confirm, then came back and lied to me saying no one ever said this. I pleaded once more but he still said I was not his priority and should have better time management to get down here (I work til 4:30). Last time I was here, I watched Andrew get in a confrontation with another customer who complained about the service here (shocker) and raised his voice at Andrew, who started shaking with fear, and had to go outside for well over 30 minutes to cool off, slowing down repairs and customer service further. Over all, negative review if possible, do not waste your time or money here for subpar service, and people who do not stand behind their service.

I was having difficulty with the amount of time that it took my computer to boot up. Steve was…read moreable to configure the startup of my computer to boot up just as fast or faster than it did when it was brand new.

From the owner: We offer computer repair services for both residences and businesses alike. Come to us with your…read moreemergencies, too. At great Lakes Computer services, we can help kepp you informed on all the new Microsoft operating systems and web browsers so you won't feel lost anymore. Let us come to your home or business today!

There isn't much to go on here other than efficiency and professionalism, great in both cases. I…read moretook a Samsung Captivate (the original Galaxy) in for a simple cleaning as it'd been a beach phone and had sand in it. Brent told me I could have it back in two hours for $X. Upon return, the phone was indeed done, he only charged me $Y as "It wasn't really that bad", saving me about 30% of the cost. His selection of protective cases had just come in and he had a lot of them to choose from. If I need anything at all for my current S3, I'll bring it here first. Sharp establishment, sharp owner. These are the kinds of businesses that stay around for years.

I'm giving the coveted 5 star review because of the service. I called on a Thursday to get my…read morescreen fixed, they had to order the part. I got a call later that day that they already had the part. Took it in Friday and it was fixed in 2 hours. Very nice man that helped me and he even looked at my daughter's phone without hesitation. I would refer them without question...

The service is excellent!! Been using this location to ship and receive for 8 years. Can't…read morerecommend them more highly. LaVonne, Donovan, Michele, Laura, they all rock. Friendly, competent, helpful for us Printer Luddites, and more. Thanks y'all, see you soon!

Super helpful, and efficient! I was impressed with how quickly an easily the team assisted me. I'm…read moreglad FedEx in Brighton is so easy to access, right there on Grand River!

Took all my grandmothers handwritten recipes and turned it into a cookbook with the help of first…read moreimpressions. The cookbook turned out wonderful I gave it for Christmas gifts and my family has also sent them around the US for Christmas gift to different family members. They even gave me some suggestions on finishes and how to bind the cookbook. Grandmas recipes will live on in many homes and kitchens. If I need anything printed they would be my first go to to get the job done. The turnaround time was also very good. Thank you for a job well done look forward to doing business with you in the future.

Their online portal for designing and ordering business cards is brilliant!…read moreThe cards are delivered right to our employees homes. They're fast, efficient and professional. Thank you First Impressions for simplifying my life!

Camille is very helpful. AND QUICK! She gets the job done right the first time…read more They do signs and blueprints.