Stopped into Tusket Toyota in Yarmouth and worked with Tristen. I'll give him this: he's right keen and organized. Had the vehicle pulled up, spotless, and he can talk features like a radio host on a foggy morning. We had a good yarn, and he clearly enjoys his job, some chatty, some friendly, and plenty of enthusiasm to spare. Where it went sideways for me was the listening bit. I came in with a short list, budget, trim, a couple of must-haves, and more than once I felt talked over and steered back to what he wanted to cover. Not rude exactly, but the tone landed a wee bit "I know best, so don't talk," which doesn't sit great when you're the one paying. An armchair admiral, mid type. Once the talk turned to numbers, the sails filled fast; after that, the follow-through got a bit foggy. I found myself chasing details I thought we'd agreed he'd send along. Push the sale, then the rest felt like an afterthought. All told: if you like high-energy sales and quick decisions, Tristen's your man. If you're like me, have been around the wharf a time or two, and you prefer a slower tack with careful listening and clear follow-up, you'll want to set that expectation early. The dealership itself was tidy and on schedule, no complaints there. I'd consider returning, but I'd ask for a little more room to speak my piece and for promised info to arrive without me having to ring back. That'd make it some good. read more