I was stood up two times for an estimate. I waited several hours both days after being assured…read moresomeone would come. No one called to update me. On both occasions no one turned up and I received no calls. Very unprofessional. And frustrating.

We contacted Zoe to schedule Joaquin for the installation of our glass patio storm door. Their…read moreservice was exceptionally professional and friendly, with very reasonable installation charges. Remarkably, they even went to Home Depot to pick up the door for us, so we could avoid Home Depot delivery charges. After promptly collecting the door, Joaquin installed it in about 60 minutes. We have been thoroughly enjoying our new door. I highly recommend this company. Joaquin has been installing doors for over 17 years. He even cleaned up afterwards with a vacuum, which was a pleasant surprise. Glassfixer is a wonderful company and they were on time.

We needed a mirror replaced in our home in Flagstaff and the team at the Rock was very…read moreprofessional, timely and provided overall great service. Would recommend them to anyone in the area needing glass or mirror replacement.

We absolutely love our custom shower door in our guest bathroom! The team asked detailed questions…read moreto make sure what we wanted the shower door to look like before measuring. The team has great professional customer services, friendly and tentative listening installation team! I plan on revisiting and working with this team for all my glass requests, mirror requests, window replacements or repairs! Thank you so much!

They were recommended to me by a friend. Very professional from start to finish. Best price…read morecompared to others. Our quartz countertops are just gorgeous. I highly recommend them.

We've used AZ Royal Granite for two different remodel projects over the years--kitchen and bathroom…read more--and both times the quality of their work and professionalism exceeded our expectations. Most recently, we had them install a large glass shower door, which turned out beautifully. Over a year later, the door had gotten slightly off track (likely thanks to kids ‍)and I reached out to them. To my surprise, they came out to fix it promptly--and at no charge, even though I offered to pay. That kind of customer service is rare and speaks volumes about the integrity and care this company has for their work and their clients. I wouldn't hesitate to use them again or recommend them to anyone looking for quality craftsmanship and exceptional service. Thank you, AZ Royal Granite!

I would chose 0 stars but I had to chose at least one…read more Therefore, one is what they get. They replaced a window in the bathroom and didn't even mention that the entire wall was rotten due to shower leakage . The question was asked how did everything look, was there any mold or damage and they indicated everything looked fine. When we had the shower replaced just months after the entire wall was molded and rotten. during replacement they had indicated that there was no Flashing and it wasn't taped properly for weather.

I may update this review once my contracted purchase is installed…read more I have called three times for an update on my contract after paying half 3 weeks ago. I am told the product hasn't been delivered with no expected day in sight. Most recently, I asked for a return call from one of the owners. No return phone call as of yet. I would have preferred being told that delivery is slow, if that is, indeed, the problem. At this point, I am money out of pocket, 3 weeks ago, have been given no information on when the product will arrive in the store, let alone when installed in my home. I hope this company will fulfill my contract.

Having gone to their office to order replacement windows a couple of weeks before, the…read moreguys/installers arrived on time on the recent date scheduled. After a tour of the house windows pointing out the ones that needed replacing, the guys went to work moving from window to window, extracting the damaged glass and then installing the replacement glass. Was very interesting seeing what the process entailed, and the guys were very good and friendly with explanations. The half dozen damaged windows were all replaced in 3 hours. Great job !

Called and got a great time frame for a rep to come out. Got 4 tables covered and they all turned…read moreout perfectly. Will definitely use Them again.

Amazing. Amazing!!! Our windows were practically opaque. We knew there was a view in there…read moresomewhere but it wasn't visible. I called viewpoint. Jesse was prompt, expedient and most importantly did an AMAZING job! That was last year. This year rolled around. The window still looked pretty good but now that I have had a taste of clean, sparkling windows I'm making it a yearly routine. Jesse is back putting the "jewelry" on my windows. I cannot express how beautiful they are when cleaned!!! Oh, I just read value at the top. Yep! amazing value. I thought it would be out of reach $$ for me. It is so affordable.

I hired Jesse for the first time last spring after we finished a major remodeling job with our…read morehouse. We had concrete, paint, dust everywhere and my windows were so dirty you could barely see out. I was SO impressed with the quality of work that I've hired him again for one of our rental properties also under construction. Jesse is so trustworthy that we gave him the combination to the lock box so he could work at his convenience. When I arrived the following weekend and walked into the house I noticed the sparking glass doors immediately. Yesterday, I had him back to my house to clean the windows and screens after the monsoon season play havoc on them, and again an excellent quality job! My next door neighbor was impressed and scheduled an appointment with him on the spot. Thanks Jesse! Cindy B. Phoenix

DO NOT USE THIS COMPANY! I am not usually somebody who writes negative reviews, but this company…read morescammed my family and I would love to be able to prevent that for future potential customers. Flagstaff Windows came out to our home, measured for a door, took a deposit and said install would happened in 4-6 weeks. Six weeks later, they called to schedule for the install, but then canceled saying there was a shipping issue. A few months later they blamed the delay on the factory. When we tried to switch window vendors and order from a different vendor, they were very apologetic and sent a quote. Since then we have been completely ghosted. They have not returned phone calls, emails, text messages and their physical address is an empty office building. Long story short: we have not received our deposit back or the product we ordered. After six months of waiting, we moved on and the new slider was delivered and installed within four weeks (by a different contractor)

Mr. Gutierrez is an expert in the art of front door installations. I had to replace my entry way…read moredouble doors because one was broken and I could not get a replacement from the original manufacturer. Without replacing the door frame he was able to install new doors that actually fit better then the original installation. His years of experience was manifest by the work he did. His price was also competitive and the work done quickly.