Trevor & his partner were friendly, they took good care of everything they moved for us. They moved everything in a timely fashion, they were really nice guys! I'll hire then again in the future! read more

Had a move booked a month in advance. They showed up late by almost a hour. Moved two boxes then decided they weren't going to do the move and left. I'm stuck needing to vacate this unit and move less than 10 minutes drive by the end of the day. I got zero reason as to why they wouldn't do it after they accepted prior. I have less than 40 boxes, bed, dresser, chair, end table, bookshelf, TV and a few small appliances. They only had to load and unload, easily small uhaul truck 1 load. Furthermore I found out I was quoted costs almost triple my old neighbor paid. I was told $1600.00 for my tiny junior 1 bedroom. my neighbor paid $850 for a large 3 bedroom move through them. I'm a senior with disabilities and now stranded with no way to move. Will never recommend this company ever!! read more

This is a ridiculous company, service is terrible and price is high. The guys broken my drywall when moving tenant out 2 years ago. I tried to contact them many times, including there Canadian headquarter, but they only replies once and then disappeared. None one come to repair the drywall yet. The only reply I got 1year ago from Jerry is that they will quote a contractor. What my tenant paid is twice the price compare to other community movers. Stay away from these disgusting ones. read more

Two Men and a Truck - This is the broken drywall. - Movers Near Me - Burlington, Ontario

I booked Two Men and a Truck for my move from A house to a townhouse 2 years ago in 2016. The 2 guys I had then were fantastic. They've worked so hard and we're so happy and pleasant to be around. This time around for my move from a townhouse to a semi I wanted to booked them again and requested for the same guys. Unfortunately those two specific guys are no longer with the company. Therefore I had no choice. On the day of the move the 2 guys came in assess the property since I booked everything on the phone. To start off with he accused me of having way more than I stated to the guy on the phone who made my booking. So I told them I booked this 3 months ago and could not advise them of how many boxes my things could fit it. Furthermore the guy on the phone didn't ask me he just assumed I had the same amount as in 2016. So the two guys proceed to grunt and complained about being late for the next job and that I was deceiving them. It's not my fault that you booked back to back appointments you should anticipate for such a large company things can happen and it could get delayed. So just to shut them up I had to help bring some stuff down for them. And to top it all off they complain they I had so much stuff for one person. Umm it none of their business if I was a hoarder. Isn't it better that I have a lot of stuff since they're charging me by the hour?! It made the experience so awkward and as I'm hearing them pack my stuff and dropping things it was freaking me out. Then I made a requested that I took the time to label each item and for them to place out the items in the right room as labelled. Again some grunting and complaining. I later find out that the quote was doubled what they originally quoted me. So instead of $500 five or take I had to pay over $1,000 and to top it off there were hidden fees like you had to pay for the time they get to your house and the time they get back to the office. This was not charged the first time around. Also when they took a lunch break I had to pay for that as well. I paid the same amount when I was moving from king city to Burlington!!! Avoid this company they are scammers and try to charge you some unknown hidden fees even though I move to the house on the next street! Moving is stressful enough you don't need such a large company to add on the stress. I say go with another company!! Avoid Two Men and a Truck in Burlington !!! read more

2 Men and a Truck Hamilton/Halton are the worst movers money can buy. We thought the move out went well (aside from the staff not wearing a mask and coughing in the apartment) until we realized one of the movers stole my apple watch. 2 Men ignored my emails, police record etc. They take no accountability related to theft from their employees, stating labour laws prevent them from investigating further. They tried to rip us for a box they never provided insisting the box is non refundable. Love for a better option, this company isn't worth the hassle. read more

I don't know who everyone else is reviewing, but the team I got ...Lee, Tim and Paul were fantastic. Showed up on time, prepared, worked fast and efficiently...moved me in record time with no damage and no 'extra' charges...thanks guys read more

They ripped off my grandmother by adding things to her bill to confuse her such as a hundred dollar mandatory tip. She had already tipped the two movers but they tried to scam her out of more money. They were not careful with a precious family chest of drawers. They didn't care. Took too many breaks. She literally had moved from one tiny apartment to another. Disgusting way to conduct business read more

If I could put no stars I would. My mother got these goofs to move her in the 2nd floor of an apartment building. So let's start from the beginning they were LATE getting to the pickup location LATE arriving at the drop off location and the 2 guys were a couple fries short of a happy meal as FORD would say. They literally left furniture at the elevator and didn't even bring it inside the apartment and did I forget to mention they put chips in the wall in the hallway HOLD ON I'm NOT DONE lol these 2 mutts couldn't get the couch in the apartment they had to call the owner who's a fucking scammer little bitch but has only one fry short of a happy meal and they finally got the couch in. Their starting time was 2 but showed up at 4:20 and they finished at 9 lmao TORONTO TO BURLINGTON btw please do yourself a favour and your wallet and call somebody else read more

Burlington Franchisee (representative) - came to estimate cost to provide the "right" size of vehicle. Loaded information on tablet. Moving day, an undersized truck arrives with the word PENSKE on the side which was obviously not their own. Everything wouldn't fit. Took about one hour to resolve the issue which ended up having to rent a U-Haul vehicle since they said they didn't have any more or couldn't get another vehicle. Made excuses but only agreed to pay for fuel, not rental or mileage which was out of town and one might assume that they felt some responsibility as they provided a driver for the U-Haul vehicle without charge. The personnel unloading the vehicle were great. The aggravation that they put us through at the 11th hour on the day of our move and then making excuses and blaming the problem on everything other than their calculation or not having a larger vehicle was very disturbing. I wouldn't deal with them again nor would I recommend them. As a follow up, there was contact made by the Franchisee's representative after the initial comments appeared on Yelp. He was upset about the review and made more excuses. I guess I would change my rating to a 0 but the software doesn't allow it. read more

I booked this company for a move from Milton to Mississauga. I was quoted a certain amount after speaking to a representative twice to confirm that it would in fact cover everything that needed to be moved, this was to include three heavy items (2 empty tool boxes and a cabinet with a marble removable top). My husband and father had taken all furniture apart and moved majority of it to the main level of the house to make things go quicker and to help the movers. The only items which were not taken apart were from our nursery. The day of the move they showed up and hour and a half late. Once they arrived they mentioned the original quote would not cover what they were looking at and needed to be reassessed. I agreed to the new quote which should have been $200 dollars more not including the taxes. After I signed the reassessed quote they asked me to sign a waiver for two night stands and my son's crib because they couldn't ensure that they wouldn't damage them. I of course told them not to touch my nightstands and my husband took apart the crib at their request. The way my items were handled were nothing along the lines of what was promised. They wrapped the couches up and maybe a couple of the dressers. However, the dressers were only wrapped at the top causing chips on the feet. This is a brand new nursery my son is due in 4 days! The movers also managed to drag my king mattress up the ramp and proceeded to continue even AFTER they heard it start to rip. The mattress was not wrapped, protected or even handle with a morsel of care. It is worth $3500 and was purchased less than 4 months ago. These folks were not dressed appropriately to be moving heavy items. Every one of the 3 were wearing regular sneakers. One of the males happened to tip a heavy item on his foot while loading into the truck and was down for the count. I paid for 3 bodies and I only had 2 people working because Two Men and a Truck doesn't believe in work place safety measures. I understand that accidents happen, but it took them 2 hours to find a replacement for the one person. This meant my husband was loading the truck along with the other two. If my husband was going to be lifting items and working like a dog why did I pay this company to move the heavy items? My husband finished loading the rest of the items with the two workers. They actually managed to leave and entire room of small boxes (shoe box size approximately 10) and the baby swing which I had to repeat myself that was VERY imperative that they took. I am beyond disappointed that at 9 months pregnant I was forced to carry items into my own personal car and have my two elderly parents come to assist. The fact that I paid a company 3x what they originally quoted me and still had to fill 3 SUV's full of items to complete my move is a complete and utter joke. My father had to go back to the property to pick up our BBQ and lawnmower (which by the way they apparently cannot take in their truck due to policy) if I was made aware of that I could have made other arrangements. For a moving company a lot of items they apparently don't take due to policy. My advice for anyone is to ask for their hidden book of fees and policies before even entertaining this company. When we got to my new property we left the old one 10 minutes after they had left with the truck, can someone please explain to me how we got to the new home before they did? We were at the new property for approximately 10-15 minutes before they even got there. Once they arrived at the new property my husband was still helping them unload the truck. If my husband didn't help I am sure they would still be working whilst I wrote this review. Near the end of the night one of the movers were sitting on the front porch while my husband worked with the other two. My mother and I worked to unload the rest of our personal cars. After we thought everything was done I realized the mattress for our bedroom was on the main floor. I had to literally threaten to not pay unless they carried it upstairs! Which was including in the joke of a quote. I was quoted for 6 hours the final quote landed on 8 hours. Mind you they were down 1 worker for 2 hours and took a half hour break. My husband was doing majority of the work and I somehow paid for 2 extra hours and a redocking fee. The company makes no mention of a redocking fee. You as a paying customer have to pay the KM distance from you're property to their location where the employees park their cars and drop off the truck. My final quote was 3x MORE than my reassessed one. When they finally left and the driver of the truck was upset with one of the co-workers, they accelerated out of my driveway, almost went over the neighbours lawn and accelerated towards my car almost taking the entire front end off. NEVER AGAIN! STAY AWAY ! read more

All our furniture didn't fit in the truck that was sent despite the fact that a someone came out to our house to give us our moving quote and saw all our contents. The owner had to rent a uhaul for the additional items. We also took 6 trips over a week with our SUV packed to the brim of boxes to our new house, but still there was not enough space in the truck provided on moving day. When we called during the move to indicate we were going to run out of space, Staff was insinsitant the only way we could run out of space was if we acquired more stuff which we hadn't. Our movers were slow to offload and appeared high. They broke a lamp, a BBQ burner, our daughter's play kitchen, ripped patio seat cushions and left our white carpet in our new house muddy. We are missing some strange possessions like a garbage can and step stools. We wouldn't recommend them. read more

If there was a way to rate no stars... After telephone discussion price was set for 3 men and a truck for 6 hours - On moving day showed up with 2 men and 1 sick woman who did not appear to work and left when her ride arrived (Note - My problem is not with one of the promised movers being a woman - I am a woman and can work matching the ability of most men) It took the two remaining movers to additional time (no surprise) over an above original quote. No one stepped up in advance to say that the rate change between the quote for 3 men to 2 men was nominal - to our surprise the moving expense went up by a third $ or anything about underestimating size of move. No responsibility is being taken for not providing the manpower originally promised stating illness is beyond their control. Also adding insult to injury also stated they were justified for billing more time is there was more items to move that talked about during off the off site quote. read more

"Movers that DON'T care" If you are moving and want someone who is reliable and competent do not use this moving company. My experience with Two men and a truck was a nightmare. They were to move me out of my current residence on the 31st, hold my belongings overnight with a $250 storage fee and then move into my new place one the 1st. At 8am ( the time they were to arrive) on moving day I received a phone call to inform me that due to a mechanical issue with moving truck the previous day, they could only pick up my belongings but I would have to find storage over night and find another truck to move me on the first. With some debate, it turned into they could store my belongings over night at their facility; but on top of what I was quoted there would be additional storage and handling fees that would cost me upwards of $400+. I was also informed at this time that it wasn't their problem, and it was mine so either I was going to accept or not. I requested a phone call from a manager that I never received and all day spoke with 2 different customer service associates who had different stories through out the day. I was also told at one point they wouldn't be able to move me into my new place until 2 days later. I was even informed at one point that this move was only booked for as a two day move a week prior, which was completely false as I had a quote from the owner himself who came to my house 60 days before my move. When you move there are always unexpected surprises, however, for a company not to accept responsibility for something that was their issue was completely disgusting. They tried to charge $400 over my quote, and when asked for the owner to call to discuss the issue he was always in a "conference call" and messages were passed through the men actually doing the labor. If you are moving and want to ensure you are working with a moving company that actually cares don't use this company! read more

Terrible movers. They underpriced the move with their estimate. The day of the move their truck broke down then they needed to unload and reload. 2 of the 3 workers whined all day long as they packed and unpacked. The move took 18 hours to move 2 blocks. I am a single guy with only enough items to fill half a 26 foot truck. Items were also damaged. When I tried to make a claim the manager came to my house and yelled at me. Brutal service. read more