I had the same experience as another reviewer below who was charged without receiving the…read moreagreed-upon services. Before I paid, they were extremely enthusiastic about getting me onboard: daily follow-up emails, very responsive communication, and multiple calls to make sure I paid upfront. Once payment was made, the service essentially disappeared. At my first class, I didn't receive the full 30 minutes even though I arrived early, because my instructor had to cover the front desk while the front desk staff was on break. I accepted that at the time. After class, I asked to be assigned practice drills. The instructor never responded. I followed up by email, still no response. Eventually, the front desk said they would "chase" the instructor. Then, on the day of my next class, I finally received the homework--and it was a vocal drill for a completely different student, even though I was taking a keyboard class. For my second class, I was running late and called the front desk to notify them. No one answered, I left a voicemail, and no one returned my call. I still went in person and arrived before my class was supposed to end, only to be told that my instructor had already started working with someone else because I was late. I received no notice or communication about this. When I told them I wanted to cancel, they stopped responding entirely. The front desk said there was no way to get a refund because I had paid upfront. Emails about cancellation have gone unanswered yet again. This is honestly the worst service provider I've dealt with. Be very careful, once they have your money, responsiveness and accountability seem to disappear.

First and foremost--This is coming from a student who took guitar and vocal lessons and has met all…read moreof the teachers and staff. I've attended School of Rock Palo Alto for 4 years now, and I'm leaving next week. To be clear; School of Rock is a wonderful program that I am comfortable to say gave me great advice, experiences, and relationships with friends and teachers. I don't regret meeting any of my instructors, they are great people that know what they're doing. But I do want to say that the experience of being a student has gone downhill tremendously. The groups used to be organized so that kids in similar age groups and skill levels were together, so they could all have a pleasant, team-like band experience. But now, near 18 year olds are grouped with 10 year olds, making the program uncomfortable for both. The staggering skill levels in the group make it near-impossible to make it work. While performing, I was embarrassed more times onstage than I wasn't. The quality in venues has gone down from genuine places with stages to parking lots and cramped community centers that can hardly accommodate the audience and the performers. The equipment provided in the rehearsal rooms, especially the drum kits, usually have something wrong with them and take forever to actually repair. There's not enough seating or space for how packed the performance groups are. I feel as if my family is paying for something that isn't worth it. This place has just disappointed me time and time again, and it truly makes me upset because I adore my teachers and I hate to leave them. They were the only aspect of the school that made me stay as long as I did. They are great people who want to share their love for music with their students, and I have nothing bad to say about them. They are smart, honest people. It's just the organization and management of the establishment that made it unpleasant and disappointing. If you're a parent looking to enroll your child in School of Rock, I encourage you. It taught me great skills I use everyday, and the love I now have for my voice and guitar. But I do encourage you to enroll them at a different location. Don't go through all of the trouble my family and I have.

I am very disappointed with Ronald Serrano's cello lessons. Although he advertises cello lessons,…read morehe primarily plays violin not cello. In my first cello lesson, he did not teach fundamentals, such as posture, cello hold, and bow hold, which caused unnecessary tension and pain in my wrist. Because he did not use an endpin rockstop to secure the cello, the cello was held vertically on the carpet, and the bow was not supported by the cello. When the thumb was placed on the stick, which is violin bow hold, instead of the side of the stick, which is cello bow hold, he did not correct the issue. When the bow was not parallel to the bridge, he did not correct the issue. As a result, I had to unlearn bad habits with another instructor.

From the owner: My name is Ronald Serrano. I have taught music for over 34 years teaching students as young as 2…read moreand as old as 65. I infuse my lessons with a passion for music. I like to inspire my students to not only play their instrument, but to enjoy music and to develop a passion of their own. My classes are fun, motivational and instructive; adjusting to the pace and needs of the student. I am a teacher that is patient and shows care because I believe that any student can learn to play music. I hope to meet you soon and help you forward in your musical journey.

We love Miss Maria! My kiddo and I took her Music and Me I group class then her Harmony Road I…read moregroup class this past year, including my kiddo's first recital experience. She's got an incredible gift for teaching kids and has made learning the piano so fun and approachable. Getting to the school is kind of a drive for us, but our time in class has made it well worth it.

My child has been learning piano from Teacher Rebecca and she is enjoying it! Teacher Rebecca is…read morepatient, caring, and supportive. She provides a good balance. She supports the joy of piano while offering up structure so that my daughter also knows the importance of regular practice.

My daughter has loved the singing lessons and progressed a lot in the last year. The lessons have…read morebeen engaging and convenient via the virtual platform during COVID. We have loved our teacher Ms Ashley.

We are Redwood City residents who have been part of the California Conservatory of Guitar since…read moreit's inception. It has grown from the main school in Santa Clara to Redwood City too! Not driving to Santa Clara for private lessons with our teacher on weekdays is awesome. Both our sons have been taking weekly lessons since a young age and love coming for them. They are in book 6 and 9 now and progressing well. The teachers are dedicated, active classical guitar professionals themselves and great role models in the musical journeys of their students. Kids have developed personal relationships with their teachers over the years. Santa Clara location hosts group lessons, ensembles or recitals on weekends for students of both locations. I do recommend these for the all-around musical development of the kids and it encourages socializing with peers. Overall, kudos and high recommendation for California Conservatory of Guitar program if your son or daughter is interested in classical guitar. Learning any musical instrument is not easy so picking good teachers for the journey is important along with parental support and commitment.

I brought my son to Eteri's Piano Studio for a trial piano lesson. Being that this was his first…read morelesson, Eteri was very patient and very sweet. She began the lesson with the basic introduction to piano and a little history, which I thought was wonderful. She is very thorough and her step-by-step concepts keep the kids entertained. Eteri is a skilled teacher with extensive experience. She is a pleasure to work with.

Eteri is an extremely patient, knowledgeable and a kind teacher. My son has been going to her for…read moresix months and she really works on perfecting his techniques. We are highly satisfied with her.