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U & I General Contract

5.0 (1 review)
Open 7:30 am - 5:00 pm

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Services - U & I General Contract

Balcony addition

Guest house or ADU construction

Manufactured home construction

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I would not use this company again…read more Our situation began as a water mitigation claim, which is already stressful for a homeowner, but the process quickly became disorganized. Communication was inconsistent, timelines changed, and we were told at various points that they were waiting on insurance coordination before work would proceed. The company ultimately chose not to complete the remediation, removed their equipment, and then billed for more days than the equipment was actually on site. When I attempted to ask questions and clarify the discrepancies, the interactions were not handled professionally. The verbal communication I experienced felt confrontational and dismissive rather than solution-oriented, which made an already difficult situation much worse. Everything was handled so unprofessionally. Because I needed to move forward with repairs and focus on my family, I paid the invoice to prevent further escalation while still disputing the charges. Homeowners going through a loss need clear information, accurate billing, and respectful communication. Unfortunately, that was not our experience.

World Restoration

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Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

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SERVPRO of Fountain Valley

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(To start, I was yelled at on the phone today because I just wanted to know if my email was…read morereceived about everything that happened) The worst and craziest experience of my life. I don't want to come across as just some Karen. But every visit had things that are just absolutely insane. *The first visit was the worst, the very first conversation I had with the worker in my house was to get confirmation that my home insurance claim was indeed approved before tearing up my kitchen floor boards. He told me he'd ask his boss, then told me his boss said yes. As I had not heard from the insurance it was approved I asked for an email from his boss to confirm. At that moment (after tearing out my floors) he back tracked and said no he never got confirmation and he just believed it'll be covered but couldn't confirm anything. What?? So you lied to me?? *Second from there on that visit, they tore out more floor boards and toe kicks than necessary. That morning I talked to plumbers about the leak to see what was damaged. They took out more then double what they should have, and destroyed the other floor boards in the process (I believe it's because they assumed they'd get the renovation contract after, but can't confirm). I had spare floor boards in my garage as it was recently renovated, they took out so much unnecessary boards and destroyed enough around it that my 3 full boxes now won't be enough to replace them. Now I have to get new floors all downstairs that won't match my floors upstairs. *Smaller things that day: They kept leaving the doors wide open with my cats (who like to run out) downstairs. I'd have happily put them upstairs if I was told, but I wasn't told anything until I lost my cat and saw that's what they were doing. Also the fact that they said they were done before taking out the most water damaged toe kicks in the kitchen and I had to ask them to do that. They were visibly soaked. *The second visit I was at work and my roommate was home. They were coming just to check the dryness of the walls. I came home to my pantry cabinet torn off the wall and in the garage. And all my food over the counter tops. My roommate told me they didn't know what was going on and was only asked if they could move some food in the cabinet around, then out of nowhere they were asking where they could put the cabinet they took off the wall. I don't know who wouldn't be upset at that. I would have rescheduled them to come out to do that, to give me a moment to make a spot to put it and put away my food. *And to top it off, they didn't mark the walls fully for the wall removal with the asbestos team.. everything is being pushed back because I need a second removal for a wall that was visibly damaged yet not marked to be removed There's so much more, but I'm just trying to mention the big things. Please be careful. I canceled my restoration with them because I was scared to have them enter my house with me home again.

Just a quick shoutout to Jose and Abraham, They were super thorough in their initial moisture-level…read moreassessment. I'll be back to comment on the overall estimate and remediation experiences.

U & I General Contract - contractors - Updated July 2026

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