Five stars is not enough for Anulika Chilaka at Lifeline Walk-In Clinic in Torrance…read more Anulika is exceptionally knowledgeable and highly skilled. You can immediately tell you are in the hands of someone who truly understands medicine at a deep level. She is thorough, thoughtful, and incredibly sharp in her clinical judgment. She does not rush through visits. She listens carefully, asks the right questions, and explains everything clearly so you fully understand what is happening and why. What truly sets her apart is the way she makes you feel. She has a calm, confident presence that immediately puts you at ease. Even when discussing complex or concerning issues, she communicates with clarity and reassurance. You leave feeling informed, supported, and confident in the plan of care. It is rare to find a provider who combines such strong clinical expertise with genuine compassion and professionalism. Anulika clearly takes pride in the care she provides and it shows in every interaction. If you are looking for a provider who is intelligent, confident, thorough, and truly invested in her patients, Lifeline Walk-In Clinic is the place to go. I would recommend her without hesitation.

I wanted to have my BP taken, so I chose this place because it had all 5 stars. If you're wondering…read moreif you should believe the hype, BUH-LEEEEVE it!!!! They open at 9am and I arrived at 9:02. I was greeted warmly by the receptionist and handed a super short sign in form which basically consisted of my name. I gave her my ID and insurance card and paid $40. Very soon thereafter I was seen by two nurses who asked me a ton of questions, listened intently to my answers and then asked follow up questions. They took my BP three times and in each arm. Explained to me that my BP was fine and gave me suggestions as to what might have spiked it in the first place and ways to keep that from happening again. I left the office feeling seen and more importantly, cared for. 10/10, highly recommend.

We've been taking our two children to Dr. Julie Douglass for the past six years and have…read moreconsistently had a great experience. Whether it's routine checkups, sick visits, or annual flu shots, Dr. Douglass and her staff have always been caring, attentive, and professional. The team does a wonderful job making our kids feel comfortable and well cared for. We're very grateful for the excellent care they've received over the years.

She was always a kind person! She would go out of way for you!…read moreShe is what a real doctor is all about!

A very important person in my life passed away in the beginning of 2023. It was sudden and…read moretraumatic. I didn't realize I held all the grief in and avoided dealing with it properly. When I noticed some of the grief turn into anger, that was when I decided to seek professional help. I searched for therapists that specialized in grief and loss which lead me to my current therapist. For privacy reasons I will not disclose any names but they know who they are. It was important to me to find a therapist with a similar background and gave this place shot. I was provided a free 15 minute consultation that went well. It helped break the ice and answered all my concerns. I do the in person sessions twice a month and it has been life changing. I have good days, bad days and really bad days so having this service clears up a lot of things. Their office is 5 minutes away from mine and was easy to find. I'm so grateful that this resource exist!

From my experience, professional, caring, flexible, informative, helpful and great options for…read moretherapists.

AMAZING service and genuine care. ALL the staff here are super nice and awesome and I am very…read moregrateful for their healing powers :) :) :P They cover all bases: medication, therapy, social work, activities, sports, music, group, sobriety, but most of all they GENUINELY care :D -JE

Hello, My name is Jacqueline, and I was recently discharged…read morefrom Del Amo Hospital on July 4 at approximately 06:00. I was hospitalized for postpartum depression and placed on a 51/50 hold. Initially, I was terrified and didn't know what to expect. As a nursing mother, I had many concerns about being separated from my baby and maintaining my milk supply. Fortunately, many members of the staff helped make a very difficult experience more manageable. I would especially like to recognize Raymona, Shirley (with piercings), Jocelyn, Deborah, Diego and Ryan. They were kind, attentive, compassionate, and professional. They treated me with dignity and empathy during one of the most vulnerable moments of my life. Other staff members were also kind, and I wish I remembered all of their names so I could acknowledge them as well. For the most part, the rooms and common areas were kept clean, and I felt that patients were generally treated with respect and listened to. Unfortunately, I also experienced a very frightening and traumatic interaction with Nurse Tatiana. On my first night at the hospital, she withheld my breast pump despite my repeatedly explaining that, as a breastfeeding mother, I needed to pump every three to four hours to avoid pain, engorgement, and potential complications. I first requested my breast pump around 19:30. but was not given access to it until approximately 23:00, despite making multiple requests and returning to the nurses' station several times. During that time, my left breast became severely engorged, I was leaking breast milk, and I was in significant physical pain and emotional distress. I cried in the hallway because I felt helpless. Rather than showing compassion, Nurse Tatiana approached me, stood only a few inches from my face, and repeatedly asked in an aggressive tone, "Why are you crying? What have I done to you?" Her demeanor was intimidating and made me feel frightened. As a survivor of childhood sexual abuse and domestic violence, this interaction was especially triggering and left me feeling unsafe. Fortunately, three other staff members intervened on my behalf and insisted that I receive my breast pump. I am grateful for their advocacy. When I later asked Nurse Tatiana for her name, she refused to identify herself and was not wearing a name badge. After asking several times without receiving an answer, a kind Asian nurse with her hair in a bun provided me with Tatiana's name and explained how to file a grievance. I submitted a written grievance before my discharge. I respectfully ask that this incident be thoroughly reviewed. Please, look at the cameras and verify what I am telling you is true with other staff members. I believe Nurse Tatiana would benefit from additional training in trauma-informed care, compassionate communication, and the unique needs of postpartum and breastfeeding patients. Patients admitted to psychiatric facilities are among the most vulnerable members of our community, and they deserve to be treated with patience, dignity, and respect. Before becoming a stay-at-home mother, I worked for seven years as an immigration case manager serving vulnerable populations, including individuals with severe mental illness, substance use disorders, and those with extensive criminal histories. Regardless of a person's background or circumstances, I always believed every individual deserved to be treated with respect, professionalism, and compassion. That same standard should be upheld in a behavioral health setting. I also noticed that on my belongings inventory, Tatiana wrote the word "chonis" instead of "underwear." While this may seem minor, I found it unprofessional and inconsistent with the level of professionalism patients should expect. Thank you for taking the time to read my concerns. I appreciate the many staff members who cared for me with kindness, and I hope my experience can help improve the care provided to future patients, especially postpartum mothers who are already navigating an incredibly vulnerable time in their lives. Sincerely, Jacqueline

It's hard to write a review about a psychologist without providing too many personal details. So,…read moreto spare you the drama and make it short, Dr. Moali is great at what she does. I wish there were more than 5 stars because Dr. Moali would be worthy of every one of them and more! I have known her for several years and she has provided me with guidance for the many different needs I had. I always feel motivated and positive about life when I talk to her. Dr. Moali is compassionate, honest, kind, caring, ethical and extremely effective. I cannot say enough about her extensive skill set and ability to work with a wide range of clients and circumstances. Dr. Moali is well trained, educated and really knowledgeable with such a great method and structure for addressing issues. Talking with Dr. Moali is easy and comfortable because she is a very genuine and kind-hearted person. With her experience, education, and natural abilities she has what it takes to shine light on even the darkest of times. I would highly recommend Dr. Moali. She is a wonderful option. You can't go wrong with her because she will find a way to help you.

I have referred to Dr. Moali several times for outpatient therapy for eating disorders, sex therapy…read more& general mental health because I know the person I am referring will get the best quality of care from a professional that truly cares and is quite astute as a psychologist. Dr. Moali is a trusted leader in the mental health field & I am so grateful that she & her team are such a good resource for individuals, couples and families.

This clinic cancelled appointments on me last minute twice after I had taken time off work both…read moretimes to come in. The first time they called me at 10am the day of my appointment to let me know that the provider was out. The second time - they didn't even let me know until I walked in the door that the appointment had been cancelled as I didn't fill out the online intake forms. I tried to sign up to the website - but the email confirmations to register the account never came through. The front desk person told me once I got in that if the forms weren't filled out an hour prior to arrival, the appointment gets cancelled. The only other option is to arrive an hour early to fill out the paperwork. Nobody had informed me of this. The only notice I got came two hours prior to my appointment. Meaning, after receiving their notification text - you have to know you're supposed to arrive within the hour to fill out paperwork even though the text doesn't mention that. This establishment is unprofessional and lacks compassion for the patients coming in for mental heath treatment. What a disappointing experience.

My husband, had an appointment scheduled with this psychiatrist. On the very same day, the office…read morecanceled his appointment with no notice. He had rearranged his work schedule to be able to attend, only to be told he couldn't be seen because he is currently under the care of another psychiatrist and takes a medication they do not provide. Even after he explained that he was seeking a second opinion and still wanted to keep the appointment, the office refused and canceled on him anyway. This was extremely disappointing and disrespectful. People seek psychiatric care because they need support. Patients deserve more professionalism, transparency, and compassion--especially when dealing with mental health challenges.

Sarah engages well with teenagers. She came in as a career speaker and met with my students. They…read morehad high praise for her afterwards!

Sarah White is an amazing therapist with decades of experience in marital therapy. Sarah's books…read morealso show her skill with using words to comfort and guide individuals from all walks of life through difficult times and decisions. Her care is 5-star quality because it leads to 5-star results!

The Torrance office lost me as a patient because the administration staff is negligent. Ignored…read morepharmacy refill request multiple times , no call backs not even the text message systems they use were responding. Was there about a year and seemed like once I started feeling better they still wanted to schedule me monthly. I was never on any benzos so honestly I'd avoid this office. Feels like they want to generate multiple office visits more than needed. Went back to my general practitioner. They also try really hard to push that TMS treatment after I denied it multiple times . More money for them to push that. Office staff is the reason people leave this place.

Sadly, after 2 years my experience has changed dramatically for the worse. I am a registered nurse…read moreof 30+ years and well versed in medications and mental health. The Nurse Practioner is wonderful, BUT...BIG BUT, Dr Faynboym who is the director is extremely, EXTREMELY conservative. I am currently trying to wean from a medication which has thrown me into severe withdrawals. (I am following all the guidelines by my Practioner for coming off this med safely) I have developed akathisia; Horrendous drive to move my body constantly. I haven't slept in FOUR DAYS! I jerk awake after a few minutes. I have had multiple appointments this week just to BEG for help. I have asked for a limited amount medication for my intense anxiety and insomnia. I was told no for my sleep meds. I was given a poor 4 sub-theraputic dosage pills for anxiety. They did not help. My NP was very apologetic, but his hands were tied due to Dr F. I have tried other medications for sleep that did not work. I needed 5 sleeping pills. FIVE, Just to not lose my sanity. So I was told to take Benadryl. It has never helped me. I cried after getting off the phone. No help and no care for a struggling patient that is trying to improve. I am currently looking for another doctor to manage my care. I will never return to NeuroWellness.