Horrible movers . Broke my mothers antique armoire . Never again overpriced too . The guy was very…read morerude about it too said oh well it's old anyway. Run from these guys . A bunch of stuck up college kids .

I tried twice to get a quote. The lady said she would get back to me and didn't so I called back…read moreand left a message and never got a call. Very disappointing

Extending my highest assurance of endorsement. I've moved…read moreso many over my military career that I've developed a great eye for talent. The day I met John the trust I felt was instant. I liked that he asked me what I needed, took a walk with me, and gave a pragmatic assessment. I literally had a ton of weight lifting equipment, two home offices, four bedrooms, shop equipment, two living rooms, sports equipment, and the usual accumulation of things families stuff into their homes after years of being in one place. Guess what. Brandon, Reece, Edwin and Chris accomplished this cumbersome move in the heat in less than 6 hours. Not a mark on the walls. Not a ding in box. Error free work knocked out with great attitudes and a great deal of sweat. These guys moved faster than UPS delivery during Christmas. We had a five hundred pound antique chopping block that Wifey wanted to move to a couple different places before she was content. They did it without delay. Just wonderful. John dropped in to confirm excellence and was not surprised to see that these four were way ahead of schedule. A fair price and money well spent for the peace of mind I sensed from the get go. Well done Lads. Well done!!

From the owner: Our 30 years of moving experience is focused on saving you time and money. Move with confidence…read moreknowing that we are fully licensed and insured and offer pricing with no hidden fees, and never consolidate moves. Even in the same town, no two moving jobs are alike. We customize each move taking note of any special needs in our on-site, free estimates. We have successfully completed over 1,500 long-distance and interstate relocations, and continue to grow and bring confidence, professionalism, and security to your next move. We provide services for residential customers, businesses, local moves, long distance moves, packing, and more. Fireman owned and operated.

Broke things tried to hide it from us at first but we found the piece in the trash can. Ridiculous…read morerates for the low care of our items .

This was the worst experience. He didn't help me at all because he was mad my boxes weren't taped…read more They charged me $600 to do little to no moving. I had to beg him to move a chair because he said "if it's not listed it's not going" after trying to just leave me with no move all together. Please save yourself the stress of not knowing who you'll get. I'll be ready to offer however much to anyone the next time BUT them. You should use them if you like it when a front desk lady that yells at you, too .

My wife and I moved to Bowling Green a year ago and rented an apartment to get the lay of the land…read more We decided to move a little out of town this year to a house and reached out through Yelp to see what is out there for movers. New Start responded quickly, as did many in the moving business. There was something about the young man who owns the company that intrigued me. He was quick with answers, personable, and thorough. There was never a lack of communication or overcommunication. Now, the good part today was more day; Michale showed up with Ben, his number 1 guy. Both were pleasant, professional and packed 40 feet of stuff in a 26' truck. No damage, no wasting time. Helpful, kind, young, and quick but never rushed. They were conscientious. Their price was fair, and they earned a little extra. They were competitive with other locals and way cheaper than the national players. I have moved maybe 10 times in my life with professionals, this was the best experience ever.

Workers! These guys were on time, they moved my old sofa our and set up the new one in just…read moreminutes. They were respectful of my space, property, and myself. I'll hire them again to help with more heavy lifting and moving-type work.

These people are sooooo nice and on top of it!!! I'll never use anyone else again!!!!!read more

I rarely leave negative reviews, but this experience was beyond disappointing and needs to be…read moreshared. I hired this company to move from Clarksville to Nashville, and from the moment they arrived, it was clear they were unprepared and unprofessional. They showed up an hour late and didn't even have the proper tools needed to disassemble furniture, including beds. There were two movers--an older gentleman and a younger man. Unfortunately, the older mover appeared unable to perform much of the physical labor, leaving my friend and her uncle to help move heavy furniture and boxes themselves. A woman, who appeared to be the owner, sat in her car the majority of the time and did not assist. The situation became even more concerning when the movers left for nearly two hours in the middle of the job, stating they needed to handle a family matter. While they were gone, my friend, her family, and friends finished packing the remainder of the home. When the movers returned, the younger mover brought his wife and children with him, which felt highly unprofessional during a paid moving service. Once we arrived in Nashville, they unloaded everything into the living room without any organization and failed to reassemble any of the furniture they had taken apart. To make matters worse, while my friend was carrying boxes upstairs, the movers left without notifying anyone, without confirming the move was complete, and without ensuring the customer was satisfied. I made several attempts to contact the company afterward, but her calls went unanswered. Hiring movers is supposed to reduce stress, not create more of it. Unfortunately, this company failed to provide the professional service that was promised. I would not recommend them to anyone looking for reliable, dependable movers. Save yourself the frustration and look elsewhere. By the way Natalie My friend Nicole H also posted for me because I was trying to find you and your husband to write a review Stop trying to use people and do the right thing.

They damaged a piece of art and denied it to the insurance company so the insurance company Rep…read moreWest denied the claim. Even though the insurance was paid for. I would never use them again. I will say they worked hard, they were angry and had bad attitude because the apartment complex would not allow them to park in front of the door. They had to park in the parking zone. Do not use!! They were unprepared and did not bring any equipment.

We booked Chuck's Master Movers on June 28 to move my daughter's belongings out of her 2 bedroom…read moreapartment onto a U-Haul for a move from Nashville to Philadelphia. The movers were professional, efficient, and extremely courteous. They arrived with the necessary equipment for the move out. When we ran into an unforeseen scheduling issue on our end, they quickly summoned a third person. My daughter was told not to worry, they would make sure the job was completed and the truck ready to go within the new time frame, and it was! When we arrived at our destination after a two day drive, nothing in the truck had shifted at all. It had been perfectly packed, and when unloaded everything was in perfect shape. It was a pleasure to deal with this company. I would highly recommend them. Thank you!!