Broke things tried to hide it from us at first but we found the piece in the trash can. Ridiculous…read morerates for the low care of our items .

This was the worst experience. He didn't help me at all because he was mad my boxes weren't taped…read more They charged me $600 to do little to no moving. I had to beg him to move a chair because he said "if it's not listed it's not going" after trying to just leave me with no move all together. Please save yourself the stress of not knowing who you'll get. I'll be ready to offer however much to anyone the next time BUT them. You should use them if you like it when a front desk lady that yells at you, too .

I was unsure about using this service, but I'm happy to post that my family had a great experience…read moreusing U-Pack to move across the country. The driver that picked it up was friendly and helpful. The trailer was had a lot of room (our house wasn't small) and we only paid for what we used. Everything was well secured and all of our items made it 2,000 miles away ontime and intact. Once we got to our location, U-Pack was pretty flexible when we could have the trailer delivered and we had more than enough time to unpack it. U-Pack was worth every penny!

First the good , The Drivers i dealt with on both of my moves were very helpful and…read more professional . ABF should be very proud of the way they perform their job. Now the bad ,I used ABF UPACK twice to move across the country. On both moves the bulkheads in the trailers were damaged to the point that i could not install them by myself.On the first move the handle that locks the ratchet in place was broken.The driver and I had to forcefully hook the looking tabs into place and use plastic zip ties to hold the ratchet handle in the locking position. On the second move the bars on the bulkhead were bent so bad that the driver had to use a hammer to beat the locking tabs into place.Upon arrival the driver had to use a hammer to beat the locking tabs out of the slots they fit into.This review is in no way a bad reflection on the Drivers, without their help i would not have able to install the bulkheads. Both drivers told me they would report the problem to the people responsible for the equipment.

My wife and I moved to Bowling Green a year ago and rented an apartment to get the lay of the land…read more We decided to move a little out of town this year to a house and reached out through Yelp to see what is out there for movers. New Start responded quickly, as did many in the moving business. There was something about the young man who owns the company that intrigued me. He was quick with answers, personable, and thorough. There was never a lack of communication or overcommunication. Now, the good part today was more day; Michale showed up with Ben, his number 1 guy. Both were pleasant, professional and packed 40 feet of stuff in a 26' truck. No damage, no wasting time. Helpful, kind, young, and quick but never rushed. They were conscientious. Their price was fair, and they earned a little extra. They were competitive with other locals and way cheaper than the national players. I have moved maybe 10 times in my life with professionals, this was the best experience ever.

Workers! These guys were on time, they moved my old sofa our and set up the new one in just…read moreminutes. They were respectful of my space, property, and myself. I'll hire them again to help with more heavy lifting and moving-type work.

This company came through for me at 5:00 on a hot, humid, Sunday evening. They emptied and…read morerearranged a large POD quickly and efficiently. They were so polite and stayed on task, kept asking what else I needed help with. This family team works great together. I hired them to do a basement clean out for the next morning and their service was done just as professionally!! Definitely fair pricing as well. I would hire them for any moving/ clean out/hauling job.

Rescheduled on me twice and no showed both days, waiting until after 6PM to tell me they were in…read moreClarksville TN and wouldn't be able to make it to my address in KY. He apologized and asked to reschedule. The last occurrence, I asked for an ETA and again he would not give me a definite answer and apologized saying he was held up in Clarksville again. Lack of communication and time management was very unprofessional. Went with another company.