I appreciate being able to reserve and pick up books. The area where they are kept keeps expanding…read moreas others also use this perk. The library also seems to be busy which is great as so many use digital books now, but there is just something about holding an actual book in your hand that cannot be surpassed. Love everything about the library. Great job.

We are regular library users and normally attend the Rock Hill branch, where staff are welcoming,…read moresupportive, and wonderful with families and young children. Unfortunately, since that branch is temporarily closed, our experiences at the Fort Mill branch have been the complete opposite. I am a pregnant mother of three young children (ages 4, 2, and 1) and visit alone. I make every effort to maintain appropriate library behavior, but anyone with toddlers understands they require constant supervision. On our most recent visit, a staff member named Tom H. approached me at the self-checkout without greeting or offering help and told me to "keep the volume down." When I explained I was trying my best and was actively checking out to leave, he repeated himself and walked away. At the same time, another family with loud, running children was present and not addressed at all. Afterward, I observed Tom H. discussing my family with other staff members. At no point did he ask if I needed assistance, despite clearly seeing I was managing young children alone. This interaction was upsetting and left me feeling judged, singled out, and unwelcome. Based on repeated visits, this branch does not feel like a supportive or inclusive environment for mothers with young children. Libraries should encourage early literacy and family engagement--this location does not. I hope management takes this feedback seriously so no other parent leaves feeling discouraged from bringing their children into a library.

Was there for a pre school story time. Loved how…read moreinteractive Miss Z was to the children. I wish I was a kid again! The whole of the first level is for children. There is a story corner, multiple children's books and a corner for toys. They have blocks for building with little men and three computers which have activities complete with children's ear phones. Love love love!!

This library is a gem. All employees are friendly and helpful. I don't frequent it, every now and…read morethen I'll borrow a book or 2. My experience is always 5 star!

they were very helpful when I called to ask if someone else could pick up some books (I have…read moreParkinson's) and she couldn't have been nicer!

The outside of the building looks good but inside is Too noisy and too small. The librarians are…read morenot so friendly.

A quick stop at this post office to drop off some bills. The parking lot has two entrances and two…read moreexits. There are mailbox drops at the exits for each of them, which I found to be most convenient. There is lots of parking available. I did not need to go inside today. [Review 14615 overall, 115 of 2021, number 765 in South Carolina.]

My package was misplaced by the mail carrier Saturday 3/14/2026 when it said delivered I was highly…read moreupset about this , so I had to wait until they reopend Monday morning so i Arrived there first thing and spoke with a guy so he told me me to call back until he could find out , but later on that during the day I called and this gentleman name Michael Murphy assisted me very well after I told him what happened I think he may have been a supervisor or something , he took my number and said that he would call me back after we hung up, sure enough within 3 minutes he called me back , he told me that he would personally come to my apartment complex to the mail room to locate my missing package and he did he was there in about 20 minutes, and he opened up all the security mail boxes and there it was my package, the package was put in someone else's mailbox, what a nice gentleman he was and that was outstanding customer service, I want to say thanks again to Michael Murphy

We're a little off the beaten track here so I was surprised to spot a full service post office. The…read morecounters are closed on Sundays of course but the lobby was open. There are boxes for rent, slots for dropping off mail and counters for writing your addresses and sticking stamps on envelopes. This location does not have a self-service kiosk. The parking lot is tidy with TWO lanes for dropping off mail at the box so that you don't have to exit your vehicle. [Review 16529 overall - 858 in South Carolina - 38 of 2022.]

They have an awesome basketball court great for building skill and and working on everything you…read moreneed to while playing basketball

My kids love this library. The staff is very nice and helpful and there is plenty for the kids to…read moredo besides books.

Yesterday I was there. My sugar was dropping. I asked for assistance to walk to the car. No help…read morewas given. " We can't leave the desk" they said. I was wobbling standing up about to fall. I felt so helpless helpless trying to ask for help. Yall did yall big one. I did get help. But not from them.

This little landmark sits right in front of the Visitors Center and Museum, just steps from the…read moreMatthews Town Hall, and it quietly anchors the story of how this community grew up around the railroad. Standing here, you can almost picture the original depot as a practical outpost on a line that connected small farming settlements to the wider region, long before Matthews became the busy suburban town it is today. The marker makes the point succinctly: "Established by 1875 on Carolina Central Railway. Incorporated as Town of Matthews in 1879. Depot later served Seaboard Air Line RR. Closed by 1967." It is number 35 and was erected in 2024 by the William C. Pomeroy Foundation, part of their effort to highlight the transportation roots that shaped towns like this. What makes the spot appealing is how easy it is to take it in at your own pace. The museum and town offices give the area a civic calm, and the marker feels like a small reminder that Matthews didn't begin with boutiques and restaurants but with a rail line that made the place viable in the first place, a simple wooden depot that helped define the town's early identity. There is parking nearby, so it's an easy stop whether you're exploring downtown or just passing through, and it adds a nice bit of context to the streets that have grown up around it. While the depot itself is now a museum, coincidentally a freight train went by as I was visiting. That was fun to watch. [Review 165 of 2026 - 4553 in North Carolina - 25355 overall]