Extremely rude! I haven't received mail in 12 days and they said there was nothing they could do…read more The manager told me they are short staffed and there are trays of mail they haven't been able to get to. I'm expecting a check from the state and I should have gotten it 10 days ago and have not received ANY mail in 12 days. There is no reason why I shouldn't be getting any mail! Not even flyers! She said there are boxes of flyers on there doc they havent gotten too yet. The customer service is horrible

The young lady that helped me was very polite, took care of the change of address for me, as well…read moreas the request to change the lock on my mailbox.

Unfortunately these guys have hardly nothing to work with government has taken away their money and…read moreit's just a hot mess right now. The employees are great they want to work. We need to privatize the post office cause the government completely destroyed it. Too much politics not enough on time deliveries.

The absolute worst USPS in Charlotte. Very rude staff. I got nothing but attitude when I dropped…read moreoff my pre-paid packages. The drop box was broken, and I didn't want to leave them where anyone could easily walk out with them. The "lady" at the counter needs to never work in customer service again.

yesterday I went in and paid the price for my box to get there in three days rather two boxes $77…read morefor two boxes. I go online and I find out they laid there all day yesterday in the post office never got shipped out to Charlotte till this morning. The boxes are going to Pennsylvania I go online and I see they should be delivered by 8 PM Christmas Eve that's longer than three days the price you have to pay for Postal Service and then they you saying that it'll get there in three days not when you mail it Friday morning like five days six days. I'll never go back there again. I'll find another system another place to send my packages not through the

Surprisingly well managed location! Employees are super…read morefriendly and very helpful. Obviously nobody answers the phone, but thats why you go in since you'll have to regardless of what it is your asking. This is as fast as a post office gets, service is not slow by any means. Never had any issues here, unlike other local branches who can't seem to do much of anything. The Monroe location has the worst group of employees I've ever encountered, so this was a very pleasant surprise.

Came here at 8:30am since the business hours say they open at 8am...the doors are locked?? Change…read morethe hours if you're not gonna open when you say you are.

I've always had good luck going to this post office and dropping off packages to mail…read more Occasionally there would be a line, but everyone was waiting patiently and the staffers seemed friendly. This location is not a stand-alone post office building, but one that is at the end of a business strip. There is plenty of parking and is very easy to get in and out. The majority of the location is PO Boxes, but very rarely have I seen the line extend out past the glass doors of the area that they lock up at night. There is no package drop off for late night (past 5pm) that I've seen, but if you have a prepaid label and package, it's very simple to "skip" the line and place the package on the far right counter (if you are facing the Postal workers).

This is my go-to local post office, and for everyday mailing needs, it really checks all the boxes…read more Parking is easy, the location is convenient, and the facility feels clean, well-lit, and safe--which matters when you're running errands on a tight schedule. One of the biggest highlights for me is the self-service postal kiosk (that do-it-yourself machine that weighs your package, calculates the postage, and prints the label right there). It's incredibly easy to use and, best of all, it lets you skip standing in line like cattle. That alone makes this location worth visiting. They also have drive-through mailboxes, which is another huge convenience. You can drop off letters without even getting out of your car--perfect for quick stops when you're on the go. On the occasions when I've needed full-service help--like sending certified mail--the wait hasn't been bad, and the staff has been friendly and helpful. That makes a difference. My one wish: It would be great if they added another self-service option to purchase Forever stamps without having to stand in line. That would make this place just about perfect. Bottom line: Convenient, efficient, and staffed by friendly people. If you're looking for a reliable neighborhood post office with easy parking and modern self-service options, this is a solid choice.

Wow they are SO unbelievably rude in this place! I wasn't gonna leave a review because you never…read moreknow when someone is having a bad day, but after a second instance of blatant hostility I had to share this experience. I run a small business and ship all my items with stamps to save shipping costs. Both times all I needed were stamps and both times the employees were so snarky to me for no reason. I asked if they could weigh the envelope and let me know if it was too heavy for one stamp to which the lady behind the counter thought it was a good idea to just bend the envelope completely?? She snarled something about it needing a special stamp. A few people have told me before that because the envelopes aren't completely flat, they would recommend a special stamp, but I haven't run into any issues shipping the way I do. I repeated my original question about the weight and she just handed the envelope back to me without weighing it. So yeah i'm not coming back here again! I just moved to CLT too..talk about a warm welcome.

This post office at 206 College St. no longer exists. It is an empty lot being prepared for future…read moreconstruction (not including a post office).

This new location is amazing! Parking.Amazing…read more Staff.Amazing. NO lines. It's where the old Talbots was! You won't be sorry!

Tawanna has been helpful every time I come to the post office. She's patience and helps with…read morewhatever issue I may have along with others. I've seen her work with at least 5 ppl in a matter of minutes with patience and grace. Matthews associates are great each and every one of them.

This place is great. They serve hot dogs and hamburgers the next day. Yes, they also have mail…read moreservices, too.

If there's a choice of 10 stars, I've no reservations to give to his USPS location…read more Their staff are so friendly, helpful & polite that even sometimes, there's a line to wait. Their entrance is open that no limit of customers lining up. No lunch break close. Normal working hours easy to follow. After not even a wait, they kept telling us sorry for us to wait. They were working fast. Especially a lady Anna, of course I remember her as she has my same name. She is super friendly and always wears a sweet smile. How can customers get mad for waiting. Even I have to drive miles to get here, whenever I can afford my time, I rather come here for their service. That may be the reason, they are so busy. Good job! Thanks for their service.

I don't like going to UPSP because there isn't a convenient location near my house. This is the…read moreclosest and it's still far (about a 15 minute drive). I guess thats considered "close" living in Charlotte. I came here to return a Shein order. My package was for "scan and drop off" but I didn't have it sealed and needed to buy tape. The Post offices I've been to usually sells tape and various other packaging items inside but this location did not. The mail lady was kind enough to staple my package shut and applied the shipping label over the staples to seal it off more.

Vivian was friendly and engaging when I went in today for a COA. She was also friendly to a Karen…read moreon line in front of me who was feeling impatient and acting like a brat, intentionally dropping her box and keys on the floor for attention. being an employee of the USPS must be really tough these days, she doesn't show it. Yay, Vivian!

Trash trash trash. I've had a P.O. Box for over 40yrs, in the US and abroad , military. This…read morelocation is the absolute worst. Customer service, delivery, care of packages, attitude, it's ridiculous. it has been almost 2yrs. They've displayed horrible service from the first week. There's also a thief or 2 in their midst. Be careful what type of items you ship/recieve through this location. Arrival is sketchy. Also pay attention to the condition of your package. Does it smell, has it been opened and resealed missing items, or just not received, etc. Absolutely ridiculous.