This is the best MidFirst branch in the east valley hands down…read more The assistant manager Brad is very customer oriented and the friendliest guy. All the tellers here are quick to solve any issue I have and help me with anything I need.

Great customer and online services available via their website and functional mobile app. Big bank…read moreexperience w/o big bank expense.

Great place to bank! I've had an account with them since they opened a branch here in the East…read morevalley. I have a few bank accounts at another banks and a couple of credit unions accounts and this is definitely my favorite bank to bank with. It's free to bank with them. I've never had any issues that they didn't solve. Your bank account is only as good as you choose to keep it. So you'll only have problems if you make them. Also this is what's considered a second chance bank. So if you have a bad account with another bank this bank will open an account regardless. Great bank great people and great hours! It's opened on all the holidays but Christmas and Easter.

I have to say I stayed with this bank and glad I did, because it's honestly better than most the…read morebanks I've been to in AZ...especially Bank of America and Wells Fargo have to say these ARE THE ABSOLUTE WORST!

We had to come in to close out some accounts due to a family loss and the process was relatively…read morepainless. Due to COVID restrictions an appointment had to be made, which is fine, but its awkward to get to the door, which remains locked, and stand outside unnoticed. We had to call the phone number three times before someone answered but from there it was smooth sailing. I feel bad for the team working the branch because they are clearly spread thin and working hard to make it all work.

BANKS SUCK!!!! I could tell you some stories...but the short version is "they suck"…read more If you are eligible you should join a credit union. They are much MUCH better. They don't try to fee you to death. They don't try to sell you on services you don't need. As a member you are part owner. They have no shareholders demanding ever-increasing profits. It's all very low-key, relaxed. First Credit Union is a good one. I've been a member for almost 20 years. Don't regret it for a moment. This particular branch is pretty much the same as all the others. Courteous, friendly, helpful staff. You can do whatever "banking" you need to do here. Plus they have a drive through if you prefer.

We would be remiss if we did not take the time to let everyone know how exceptional the team at the…read moreAmTrust Fulton Ranch branch is every day! The branch manager Jacqueline Arcuri, who we have worked with for many years, is the perfect leader! She has a great staff let by her Assistant Manager, Armida Valenzuela, who goes out of her way to ensure customers feel right at home! The rest of the team, Ligia Barranco, who we have had the pleasure of working with often, and the newest member of the staff Cody Mumford round out the perfect team! They all go beyond the call of duty to ensure you have an exceptional experience during each visit! We highly recommend this branch with great interest rates, wonderful personal service and a family feeling every time you enter the bank!

Exceptional personalized customer service. The staff knows each customer by name and is very…read morehelpful. Myself and my parents have been customers for years. And the rates are much better than other banks!

A week later and I spent the 2k they made available. I came into the location again because I still…read morehad 4.9k from the check in my account that wasn't made available. Upon walking into the doors the "manager" would have been next to help me in line, instead of helping me she walked past me and said out loud "don't think I didn't forget about you" and entered into her office. Knowing we had issues before, her condensating attempt at rage baiting. I ignored the comment and went forward to work with the teller. The teller was polite and easy to work with but she had to ask the manager to come over and see when the rest of the money will be available because of a "hard hold". When the manager walked over she couldn't help herself to again for the second time mention the incident that happen 1 week ago. She, out of no where. Starts talking about last week, I wasn't trying to talk about it, she continued to antagonize me and then said that I would be receiving a letter in the mail that my bank will be canceling my account. I told her I'm selling a 700k house, no loan. That money would be hitting my account soon. She replied "we don't need your money". Emotions-aside you're paid to be professional at all times. Like who does that kind of back and forth in a professional workplace. A bank of all places, in front of 10-15 customers and other workers. She had a great opportunity to be nice but instead wanted more chaos. Talk about a bank. She's a tyrant and anyone that reports her or leaves a comment. She would likely bully them for weeks. That's not professionalism. Lowest class manager employee in all of global, Alaska or tcf history. I'll be cleaning out my account, hopefully she can mind her business tomorrow and shove it.

I am a winter visitor and used Alaska in 2022 and this year 2023 Global. I am using as a shared…read morebranch. The people that I have worked with are just Great, The Great in smiles, attitude, efficiency, and courtesy. The office is special and location is good.

I believe her name was Andie who helped me. She as at the second desk to the left. I had a very…read morepositive experience with this bank and would like to recognize the level of service I received. Although I was not an existing customer, I needed assistance cashing a settlement check under time-sensitive circumstances. I anticipated potential challenges, but the staff handled the situation with professionalism, efficiency, and genuine care. Amazing customer service. Thank you.

Our family uses this for my Mom's banking services, the nice thing is that is a smaller more…read morefriendly, personable bank. The people are nice and tailor to our needs. As with most banks we do online mostly, there are some problems here with the fact that it is very hard to cancel a recurring payment. The bank staff say to cancel it online, and the online call people say that it should be cancelled, but it seemingly cannot. Therefore I have a bunch of counter-transfers to cancel the inter-account transfers. In a busy location with a lot of things to do around. Nice interior and a 3-wide drive through.

Such a friendly bank! I opened an account here, and everyone made me feel like part of the family…read more Ross is truly your friendly neighborhood banker -- helpful, welcoming, and a pleasure to work with!

The rudest bank I've ever dealt with. Cannot wait to move my money over to BoA or Chase FOR GOOD…read more Do not even try with this company, just get a universal company that exists in other states, it makes it easier than these local bank branches.

I've been to this location a handful of times, and every visit has been nothing short of…read moreexceptional. Any of the individuals I've worked with were extremely friendly and accommodating. I had to go today to get a new debit card due to fraud. I was welcomed by a gentleman named Aaron who was an absolute ray of shine and couldn't have been more positive and welcoming. He made sure to address my needs and did it in a timely manner. Once I addressed my object he introduced me to Tamala, who was an absolute gem. Genuine, thoughtful and incredible at getting everything done that I needed in a prompt fashion, while being extremely sociable and caring. I hope their upper management reads this so they aware of the above and beyond experience that they create for their customers.

Stopped in to order Euros for a trip .. Melissa was fab! So nice, polite and very helpful ..just a…read morecouple of days to pick up! So handy having a Pnc branch at the mall!