Been a customer for over 25 years... apart from having a limited number of branches, it's awesome...read more

Madison Mayorga has assisted my family for many years. She is always very professional and…read moreprovides excellent client experience.

Worst credit union for auto loans. I have purchased several autos from this credit union. Now that…read morethey are Desert Financial they seem to be full of excuses why they cant give a loan. I applied a few days ago only to find out I was denied. Reason, Hand to God! They said I don't hang on to my loans long enough.... What????? I have 762 credit which is excellent. NO LATE fee's, Make excellent money etc........ I paid off every loan I have ever had with these people... Every One!! On Time all the time!!! Don't risk a hit on your credit with this circus. Bought a truck from Earnhardt Last year they wanted to charge me 6.9% with a 770 credit score. They put me at like a 3rd tier rate and should have been a first tier. Thanks to Earnhart fighting for me and knowing I was approved by Alaska C Union for much better rate they would have taking advantage of me again. I think there reason was my hair was to short and I should pay more. Miss Desert Schools, I never had an issue. Stay away!!

We currently set up an account due to seeing all the positive reviews online and talking with a…read morecouple friends that liked this bank! But unfortunately we did not see it the same after I have given multiple attempts for them to correct to issues we had they have chosen to hold there ground over a 250$ transaction, I very small amount that they will easily make back from me within the year, and by correcting the issue they would of kept me as a customer for far longer then 8 months! But we will be closing our account with them this Saturday and moving banks once again! This will be our third bank in 10 years! Customer support does not communicate well enough, we lost out on 250$ do to a fraud charge that there only means of communication was in there message center in the app, you know the message center then everyone gets there correspondence from there bank in! I expected a phone call text message, email about this pending fraud case but they felt it was sufficient enough to send 1 message in our app and they had done there part! I could see if the fraud department told us hey we only communicate through the app, but that wasn't the case we were told to look for an email or a phone call if they needed anything else from us. We didn't see the message and you only have a certain amount of time to respond before the case is closed and they can't do anything! Not a phone call or anything was made to ask us if we received it! We didn't even receive an email after they closed the case because we didn't respond! I would not bank here if I was you! Find a bank that cares about you and wants you to succeed! I know there are banks out there that do, so go find one!

5/5 Stars - Fantastic Experience at the Gilbert/Germann Branch!…read moreI've been banking with Arizona Financial for a while now, and I have to say--this branch on Gilbert and Germann has really improved and stands out as one of the best! Every visit feels welcoming and efficient, and I always leave feeling like the team is genuinely here to provide a positive experience. I'm sure a big part of that comes down to Linda's excellent management skills--she clearly sets a high standard and fosters a great team environment. The staff here are exceptional, and I want to give a shoutout to just a few who always go above and beyond: Jasmine, Trey, Sarah, Renata, and I can't forget Vanessa--she's always glowing with her beautiful smile and brings such a wealth of knowledge on even the most complex banking matters, she brings a ton of value. Whether it's helping with tricky transactions, answering questions patiently, or just making the process smooth and friendly, they make you feel valued as a member. Thank you to the entire team for all you do! You've turned what could be a routine banking stop into something I actually look forward to. Highly recommend this location to anyone in the Gilbert/Chandler area--keep up the amazing work!

Yadira Berg at Arizona Financial Credit Union did a great job helping our son open his debit…read moreaccount. He was so excited. She was very friendly and helpful. We love our bank!

Been using this Navy Federal for years. Just went in for a notary appointment. Luckily I had…read moreMeghan. She is always the most pleasant and friendly person whether she is at the teller station, front kiosk or working the desks. Everybody there is extremely nice but it's always a pleasure working with her.

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!

I haven't been inside yet, but the atm at the Walmart on Hunt Hwy was down and I needed to get my…read moremoney in the bank, so I made the drive. This is a stand alone building, not inside something and has a drive-thru which will make it really convenient. But it was really convenient that it has an outside atm. Everything seems to be wheelchair accessible. Definitely a plus in this growing community. It's in the Costco parking lot in the North end. Parking shouldn't be any problem with all the stores around here.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

I have been trying to call them because they locked my account. I've been on hold on different days…read morefor 45 minutes each day.. still never reached anyone. WORST CREDIT UNION EVER!!! Update: manager posted an apology.. how about hire more people and fix your problems! An apology without action is just an excuse!

Always an amazing experience. Excellent customer service, and everyone always has a smile on their…read moreface.

Best Chase Location. Amazing staff, very helpful, knowledgeable, and caring …read more Would highly recommend this location

Worst customer service. One of the tellers turned me down but took the customer behind me. She told…read moreshe was busy and gonna be a minute but 2 mins later took the guy behind me and I'm still waiting. I come here every week to deposit my weekly deposits from business. Will drive extra miles and go to a different location. 2 times now I had bad experience

Eli and Sharifa are terrific people. My purchase and trade of Aston Martins was easy and smooth…read more I highly recommend doing business with GUL Luxury.

I have the utmost respect for the owner of this company. I have bought and sold hundreds of exotic…read moreluxury cars and these guys are the best. No doubt we will do business again.

I have had good customer service here from the tellers the couple times I've been here. They even…read morewaived my fee for a cashier's check. It was only $5, but I'll take it. My only complaint is that the decor looks so industrial and cold. I would hate to work there. I know it's a credit union and not a cozy boutique, but something about it is really unappealing to me. The layout is just off to me.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Pete, Christine and Maria from PrimeLending have been awesome throughout the whole process. I…read morestarted reaching out to PrimeLending and my Realtor sometime May/June 2019. Pete was able to pull pre-qualification sheet even though I was not ready to buy. I followed up with Pete in November 2019 who provided me and my Realtor the pre-qualification sheet to go under contract. This was my first home buying experience. I honestly thought this would be a complicated process; it wasn't. Within December 11th, I'm in my new home :) Thanks Team!

Pretty simple... sent me a message back after inquiring saying someone would follow up with me…read more Never heard back. Which is fine as I found an amazing company that did a fantastic job through Yelp. Refi is already done and signed on Wednesday. But just so they know... I will make the initial contact, but you either want my business or you don't. Guess not this time. No hard feeling and not upset. Just leaving a review. Edit: I am going to bump up to 3. I was reached out to and definitely felt remorse on their end on the mix up. I obviously cannot give them a high rating as I didn't get to work with them and don't know how well they do personally. But from the amount of positive ratings they have received from others they may be worth checking out. My mix up appears to be just a small blip and not of the ordinary.