Always really helpful and friendly staff. Never had a problem with TruWest CU. I usually go to…read morethe Thunderbird location maybe twice a year, and then the 52nd Street location 3-4 times per year. Solid online system. Very quick/helpful/friendly on those few occasions when I need to get $ or what have you.

The manager at this branch did not get her name, but she was a brunette woman, middle-aged, and was…read morevery unhelpful. All I needed was an override for a five dollar charge but because I came in at 5:15 and they said they could not get in touch with guest services. They could not help me. When the associate went into her office to ask her for help, she seemed so unwilling to help. She didn't turn away and look away from her computer to speak to him. She just continued to shake her head and say I don't know if there's anything I can do. RATHER THAN getting up from her desk, coming out and looking at my issue, attempting to override it at least, but none of that was done. Terrible customer service I will not come to this branch again. And I cannot wait to get out of this vehicle to go with a different credit union.

I needed to open an account for probate and a personal account as well and the bank personnel…read morehelped me tremendously. They made the process run smoothly and were extremely helpful because I was unfamiliar with the probate banking process. The personal account was a breeze. I have since called the bank for information and help with closing, transferring account funds and how to change the setup info for direct deposits I needed to transfer. They always answered my questions even if I had to ask in a couple of different ways because of changing technologies. Great help and very patient.

The staff at this location are more than fantastic! Super helpful, very friendly and very…read moreinformative. I love banking at this location. They take the time to explain everything to you, even if they are a little on the busy side. I never feel rushed, everything is always explained thoroughly before I leave the counter. As I said before, a fantastic staff!

I really needed help, I'm the one that made a Mistake…read more I love love that I can go talk to a human and get things put back in order. Thank you for having an actual office and people that have smiles. And got me back on my right path. I appreciate you all so much. I love my bank.

Convenient drive thru location. Well lit safe location. I haven't used the branch inside but drive…read morethru ATM always works and if you're a member of other FCU there's no fee. That's always nice.

Been using this Navy Federal for years. Just went in for a notary appointment. Luckily I had…read moreMeghan. She is always the most pleasant and friendly person whether she is at the teller station, front kiosk or working the desks. Everybody there is extremely nice but it's always a pleasure working with her.

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!

Love this center, they know their stuff and go out of their way to get to know you and your banking…read moreneeds.

This bank yes constantly understaffed. The lines are always long and they don't have enough people…read moreworking. To make a simple deposit can take 20 to 30 minutes. We are highly considering moving our money to another bank.

The personal bankers Kevin and Raquel are awesome! I had a tricky case and both Kevin and Raquel…read morewere able to follow through the case with me for a couple months and with great communications and eventually achieved what needed to be done. The staff at this branch are courteous, responsible and take pride in what they do. I would highly recommend coming to this branch for your banking needs!

I love working with Comerica bank. I have both my personal and business account with them. They…read morealways know me and make me feel important when I come in. I was sick and didn't come in for a couple of week and they called to make sure I was ok. Everyone one is so friendly their and make you feel welcome. They even know my name. I have bank at other places for many years and they didn't even know me when I came in. They even get up from there desk to say hi to me if they are not busy. They have even walked me to the door when I'm leaving when they are not busy. They always offer me water also. I have refer some of my clients to check them out. Lynn D

I've been to this location a handful of times, and every visit has been nothing short of…read moreexceptional. Any of the individuals I've worked with were extremely friendly and accommodating. I had to go today to get a new debit card due to fraud. I was welcomed by a gentleman named Aaron who was an absolute ray of shine and couldn't have been more positive and welcoming. He made sure to address my needs and did it in a timely manner. Once I addressed my object he introduced me to Tamala, who was an absolute gem. Genuine, thoughtful and incredible at getting everything done that I needed in a prompt fashion, while being extremely sociable and caring. I hope their upper management reads this so they aware of the above and beyond experience that they create for their customers.

Stopped in to order Euros for a trip .. Melissa was fab! So nice, polite and very helpful ..just a…read morecouple of days to pick up! So handy having a Pnc branch at the mall!

We would be remiss if we did not take the time to let everyone know how exceptional the team at the…read moreAmTrust Fulton Ranch branch is every day! The branch manager Jacqueline Arcuri, who we have worked with for many years, is the perfect leader! She has a great staff let by her Assistant Manager, Armida Valenzuela, who goes out of her way to ensure customers feel right at home! The rest of the team, Ligia Barranco, who we have had the pleasure of working with often, and the newest member of the staff Cody Mumford round out the perfect team! They all go beyond the call of duty to ensure you have an exceptional experience during each visit! We highly recommend this branch with great interest rates, wonderful personal service and a family feeling every time you enter the bank!

Exceptional personalized customer service. The staff knows each customer by name and is very…read morehelpful. Myself and my parents have been customers for years. And the rates are much better than other banks!