been our family bank for over 30 years. outstanding service in every way. Not sure if Michelle is…read morestill the lone oak branch but went above and beyond assisting our family through 2 bereavements

From the owner: At our core is a belief in the people who serve you, an honest interest in your financial well…read morebeing, and a continued commitment to the place where we live and work. We're more than a bank. We're your partner.

My aunt , banks here , she is in the hospital, so I had to cash a check for her, so she had cash,…read moreit was made out to me, they said I wasn't a customer, so they had to charge me 2.25 to cash a check,the check was from regions . I thought when I walked in ,I was a customer, but she said I'm not , clerk said my aunt could come in , but she would have to charge me, my aunt, who is 90, wasn't able to get released from the hospital to due her banking. You're customer service sucks, this is not customer service. Now I'm on hold at your customer service line, my wait is only 15 minutes to talk to someone, this is awesome, tried to talk on your website, but good luck with that one. You have to call and wait forever. Trying to get the presidents name, no one knows, who he is.

I went there a few months ago and there was this very tall lady (believe her name was Rachel) that…read morewas extremely rude. she has zero people skills. it's a shame that City National has her as a teller when she is just plain awful. I haven't seen her lately, but I am hoping they booted her or made her work away from the public.

From the owner: City National Bank was established in 1907 and has been Massac County's Bank of Personal Service…read morefor over 100 years. We offer a variety of accounts to accommodate your financial plan. The Hometown Advantage Checking Account offers the maximum features and benefits. For basic checking services, the Regular Checking account will fit your needs. You may also earn interest with a Now Account or Cash Management Account. For students, the Student Checking account is made just for you. For your savings needs, we offer Savings Accounts, Christmas Clubs, CDs and IRAs. Whether saving for a specific item or for long-term benefit, we have an account to help reach that goal. Need funds now? We have personal loans to assist you in purchasing that new home or car.

Don't waste your time. Wanted a jumbo CD and a pretty hefty savings account and they wouldn't not…read morewave the checking account monthly fee, REALLY

From the owner: At our core is a belief in the people who serve you, an honest interest in your financial well…read morebeing, and a continued commitment to the place where we live and work. We're more than a bank. We're your partner.