Travis sat down with me and my fiancé and explained all our policies! We have never had an…read moreinsurance agent ever do this in person before! Not only this, but he reached out to me for this meeting! If this isn't hometown service, I don't know what is? We wouldn't go anywhere else for our insurance needs! He and Jessica made sure to get us the best value for the maximum amount of insurance coverage for all of our vehicles and recreational vehicles/toy hauler. I can't thank you all enough for always having our back! If anyone is thinking about changing insurances and needs someone that will explain things, and bring a hometown personal experience, then go no further! Thank you!

Attentive and professional. My company has to do real estate…read moretransactions and we are out of the area. Christy Hargan of Washburn Key & Lowry works seamlessly with all parties involved. She answers emails and phone calls promptly and is very professional and courteous. Unfortunately, we made the mistake of using another company in the past and a recent sale was held up and completely lost due to their unprofessionalism, but Christy came in after the transaction was underway, took the time to grasp the nuances and took care of everything. I would recommend them and am happy to finally have a reliable attorney office to handle all our escrow needs and more.

Jess is amazing! she is very helpful and knowledgeable. She takes the time to thoroughly walk…read morethrough options to ensure that I have the proper coverage at the very best price. I highly recommend her!

I contacted him about a volunteer fire firefighter issue and he sent the city a letter. He…read morecommunicated with me as good as he could and I have given his name to others

I attended a virtual zoom conference with a $200 fee for the initial consultation…read more At the time of conference, Mr. Sullinger came up with an Initial plan to draft and send a letter. 3 weeks passed by with 4 attempts at communication with the firm. We were called back by the paralegal (Paula?) who we put on speaker phone for the conversation. At some point during the communication, I expressed that I had thought the letter was supposed to have already been sent (it is a very time sensitive case) The only way I can best describe it is....The paralegal got her feelings hurt by me expressing displeasure on the timeline and lack of communication on their part. I am an educated woman whom is incredibly passionate about advocacy, not only for my little boy but for all those with special needs and disabilities. Within 5 minutes of said conversation, we were told that Paula has now accused me of bashing their lawfirm and Mr. Sullinger would no longer be taking our case. Well.... no, I was definitely not bashing your firm in any way. I was expressing my concern that what was promised wasn't being done in a timely manner and simply trying to gain a better understanding of what the last 3 weeks were spent doing. I was attempting to inquire the next steps in the process and make sure we were making thr right decision with the little to no information we received from them. When it comes to my children I have a voice, because they do not. I was begging for you to help my innocent child who has been done so terribly wrong. So in synopsis, they got paid $200 to do nothing. Except drop us as a case because Paula thought I was bashing their firm. SO here I am now sharing my experience, in hopes that you too won't be treated so poorly and unprofessionally. If you have the means to do so, I would look elsewhere for help as we were told multiple times that Mr.Sullinger was so swamped with work that he couldn't even return our calls for 2-3 weeks. YES. You read that correctly, A 5 minute phone call would take 2 to 3 weeks to receive. I will ensure the amazing families of FOTS and the entire special needs community in western Kentucky knows exactly what they provided for us and the lack of respect and unprofessionalism we were met with in our time of need. May God Bless you and keep yo

Gary Eckelkamp has helped me navigate many business insurance issues with patience and expertise as…read moreI have developed my small business.

Best agency for insurance you can find. Very helpful very friendly, all around great serviceread more

I have been with State Farm for nearly 15 years and have never had a better agency than Shane and…read morehis team. If you are looking for an agent in the Paducah area you really need to give his team a call!

Poor service... sat on my taxes for almost two weeks and did not call me back when I called after…read more12 days. I PICKED UP MY DOCUMENTS AND WENT ELSEWHERE.

Taxes Filed ASAP Did nothing for 12 days. I had to pick them up and take them elsewhere.read more

I was in a serious automobile accident. Christie Saladino and Marsha both recovered for me, the…read moreresources I had lost in this accident. They were both professional courteous, and most importantly, they did what they said they were going to do. You can trust them to do the right thing. Robert bell

Mr. Saladino and his staff went above and beyond . They are very kind , compassionate and…read moreprofessional . I would recommend him and his office 1000% . Mr Saladino is top notch and very informative . You don't find many in this field that is as kind and approachable as he is . When unforeseen things happen you won't find anyone that will work harder for you than him and his team . Thank you for your Dedication , professionalism and kindness . May The Lord bless you all