I have been banking with BofA for 28years. Upon moving to a new town I found out the BofA closed. So I had to find a new bank. So I chose U.S. Bank. I love being atw able to go in on weekends when I am off work. The ladies at the branch are as friendly as ever. All the tellers know who I am just by my voice when I call with questions and I have only been with them for 10 months. read more

This bank is the WORST!!!! I went to a teller and gave her $500 cash and asked for change. She gave me just $400 back. When I complained she insisted that I only gave her $400. I asked the branch manager to see the security camera above the teller's head and she refused. Obviously, they have something to hide. THIS BRANCH WILL STEAL MONEY FROM YOU!!!!!!! read more

If I could give zero stars I would. The lady at the counter EXTREMELY rude. Three tellers, I'm the only one In line it took them exactly 2 minutes and 13 seconds to acknowledge me because they were talking amongst each other about NOTHING work related because I could hear them. FINALLY the blonde lady turns to me and says "did you need something" no jackass I'm standing in line at your bank for my health I closed my account immediately. Wells Fargo is your best bet for a bank in pahrump. I've been with them them for years and using the pahrump location since 2021 and NEVER had a rude or unhappy teller. All the bank tellers there are EXCEPTIONAL!!!! read more

When having a dispute with a seller USBANK is very slow to resolve the issue. I closed my account on 8/18/23. Enough is enough

Extremely slow service. Line was 7 people deep when I showed up to do a deposit, only 1 teller at counter helping while other 2 tellers were talking to each other. Then the two tellers proceeded to help one customer instead of both opening a line. Didn't seem to be employee training, just enjoying chatting. Wouldn't have bothered me as much if the line hadn't kept getting deeper. Also there's no line former so folks standing at the table in line filling out deposit slips kept getting skipped. Kind of frustrating but this bank will work if you are in Pahrump and need US Bank. Inside of Smith's grocery store FYI. read more

always a long line and tellers are two few. IF you have back problems or can't stand for long periods,FIND ANOTHER Bank. This one does not care how long you wait & not a chair is site. read more

this usbank branch is the walmart of usbank's. 10 people in line and 2 tellers. I no longer go to this branch. I will use a branch near my job in vegas at least the atm's work in vegas. read more

Every time I go to this bank the awkwardly curving line is abysmally long because the tellers feel it's important to get as much local gossip as possible from each of their customers. While waiting in line I heard about who was in the hospital, who won't eat where anymore, who went to off to school, etc. There is no time for chit-chat when you've got a line blocking people's entrance to the store. Where is the consideration? There's none, and the tellers are obnoxious to me when they see how annoyed they've made me. There's no chitchat with me. They actually have to do work. Heaven forbid!! Look, I had cancer surgery in my knee and could not go out to handle my own banking. I had to send my handicapped mother to see to my needs. I gave her a check to get cash for me along with my bank card and ID to make sure there was no trouble. They refused to cash the check and accused my mother of identity theft! ARE YOU KIDDING ME! They are so lucky I'm laid up in bed right now. I would cause a scene if I could get down there. My mother has an accent and we are new in town and not part of their local clique. She was mistreated. She NEVER had a problem cashing a cash check for me in Vegas. These narrowminded insulting ignorant people! My mother was in tears over this. It's not right! And the worse thing is she had to drive the 5 miles home and then back there again because I still needed my banking done. I wrote the check to her personally and she's had to transfer money into her account to cover it. This shouldn't have had to be done! US BANK--stop treating people like this! Enough with the cliques and clans. We have lots of money in your bank. Treat us with the same courtesy you treat your homeboys. THANK YOU. read more

I love going to this branch of US Bank. The people that work here are delightful and knowledgeable.