Duke J. on Birdeye…read more a week ago Stay away from park bank. The bank wired $19,500.00 out of my account with out asking me if I made the funds available in the account to be wired to a scammer. After the transaction. I saw that I loose $19,500.00 out of my account. I ordered the transaction but I made no funds available for the transaction. And I was not asked by the banker prior to wiring $19,500.00 out of my checking account if I made the funds available in checking account to be wired to a scammer. After talking to the bank about my $19,500.00 the banker Defence was I ordered it. Yes I ordered it , but I made no funds available for the ordered and I was not asked by the banker prior to wiring if I made funds available for the transaction. Therefore, stay away from Park Bank!. read less Duke J.'s profile image Duke J. on Birdeye 2 weeks ago. That October 2022 I when on google to find help on my printer. I talked to a guy who help me with my printer this guy had an accent from Indian he offered me a software protection on my Lap top computer for $199.00, he told me to let my computer on so he can install that software protection on my Laptop. I did let my laptop on for him to install that software protection. I did pay him $199.00 on my associated debit card. few days later he called me and told me that he no longer have that software available he when into my Park Bank account during the installation, he saw $23,00.00 in Bank account he called me told me that he no longer have that software protection available for me. He is going to refund my $199.00 that I paid him. He told me toke me to my Park Bank account on the computer and told me to enter the account of $200.00 for a refund I entered the amount of $200.00 he has a program that he used came down to move $20,000.0 from my Park Bank saving account to check account. He told me that he sent money to my park Bank account that was over refunded . I should go to park Bank and wire him $19,500.00 and keep $500.00 for myself for my refund. I when to park Bank I told the Bank to send him his over payment of $19,500.00 back to him. I make no fund transfer from my saving to checking. Park Bank employee that processed the transaction never asked me before wiring the $19,500.00 out of my account if I made $19, 500.00 available in my checking account to be wired. She wired $19,500.00 out of account with out asking me if I made that amount available to be wired. The next day I find out that I lost $19,500.00 out of my account I talked to her about it she said she will reverse it, never been verse since October 12, 2022. We are now in court for my money. Still way from Park Bank!!!!. read less

I opened a business and a personal act. at Park Bank on Park Street, Madison, in 1972, That was…read morethe only branch back then...a little neighborhood bank. Forty-seven years later I still bank there with free checking for my businesses, personal and charity accounts, other than $10 per year per account as a security fee. Over the years they have gotten larger and I bank at the Fitchburg branch now. The faces change, generally moving up, and some out over the years become presidents of other local banks, but the personnel remain friendly and intelligent. Paula knows me by name when I make a deposit and Claudia handles my wire transfers quickly. Rick and i rarely have a conversation that lasts less than twenty minutes when we run into each other in the lobby. So good sized cooperation now, but still efficient, friendly and free popcorn on Fridays.

I have been using this bank as a second bank for several years. They closed my account without my…read morepermission and sent everything back to my main bank. I am livid!!

The folks at Associated Bank in Waunakee wrote the manual on customer service. I've been around a…read morelong time and have opened and closed accounts in lotsa towns (and states). Most banks do a great job of providing services; however, these guys are the very best. Sure, I can do most of my banking online, but then I wouldn't get that small town service with all of the personal touches that make gong to the bank a treat.

Tried to transfer my senior mothers IRAs to Schwab, but it didn't go well at all. Called local…read morebranch in Middleton but number goes to a national call center. Attempted to make an appointment to meet with them but apparently the call center forgot to tell the local office we were coming. Got there and they had no appointment scheduled and really didn't want anything to do with us. We waited a while but after no one really wanting to help us we left. Major disconnect between whoever takes the calls and schedules the appointments. Walk ins clearly aren't wanted or accepted so don't even try.

Probably the best kept secret in personal banking. You will not find a better personal bank…read more Checks are free. On-line banking is top notch. Free OFX connections which give you the state of the art web interface. They pay all my ATM fees regardless of how much or from what bank. I never get charged fees for anything. There is no minimum balance. You get a brokerage account when you open a checking account so you can buy stock or funds if you want but its not required. You can even open multiple accounts and have them linked together which is very helpful if you have personal and business transactions. Best of all, the people at the Middleton branch are terrific. Christine will know who you are and help you with anything regarding your account. She will greet you by your first name when you call. While they provide most banking activities, they cannot cash checks or take cash as a deposit. But keep in mind you can use any ATM for your cash needs and get reimbursed for fees.

The staff is so friendly. They know who I am when I come in. Even though it is a national bank, it…read morefeels like I'm walking in to a community branch.

This bank used to be great. The merger has made it a train wreck. Tried to close my accounts today…read moreso I could go to a different bank and they said I couldn't since I've had recent activity on the account. The merger completely screwed up this bank and all its clients. You can't even consistently access your online banking anymore. Even customer service has taken a down turn, not surprising as it seems many clients are running from this bank.

I will never go back to this place and here is why: When I…read moreagreed to sign up for an account the person I was working with started asking me about old addresses and phone numbers. After the 4th address question I asked her if she was running a credit check and she informed me that they do a consumer report. The reason for my upset was that the addresses and numbers she was asking me about were from my soon to be ex husbands accounts and she NEVER told me before hand that they would be asking about those things. As a now single full time working mother it was a slap in the face I didnt need. I dont blame her for doing her job but the lack of communication is less than desired where money is involved. There were other things that put me off if the 20 minute encounter but that was the major thing. I would NEVER trust this bank with my money.

Super friendly bank with helpful people. I felt good about working with them. Seemed to go out of…read moretheir way to make my banking easy. Beautiful place too!

We rented a room to work, it was small but bright. The Pelmeni were delicious, and staff stopped in…read moreto see how we were doing.

The service is good.The staff is friendly and pretty quick each time I go.They very detailed and…read morefollow all protocols each time I go.I would definitely recommend for cash checking needs or bills.

Staff was super helpful and patient. Very efficient process. Great conversations, and jokes every…read moretime I stop in!

Returning customer after 6 years. So happy to see the manager Eric is still there. I met Jolene…read morefrom Richland Center store. These people are so amazing and professional. I feel like this place is one of my neighbor hood stores. They explain everything. Highly recommended.