I've lived in this town for less than a year. Big mistake in general, but the post office is a…read moremess. Only 600 residents, with majority of people living on the main road, and yet the delivery drivers always mess up the mail. I never get the right mail and I order a lot from stores, and they constantly give it to my neighbors. (My neighbors deny this because they get free stuff, but I have it in recording). I'm starting to believe that the mail driver is friends with these people and just want to give them free stuff because my house and mailbox is marked with my house numbers, apple and Google GPS takes you to the correct address so how can they constantly make this mistake?

And here is where my postal memories all began. This USPS branch is on historic National Road,…read morewhich is part of US Route 40 that runs from the East Coast all the way to San Francisco. So, in an odd way, my life have tracked along this route and connects memories of a WVa childhood, a Baltimore student life, and a SF professional one. This particular post office, and the many, many times my parents and I stopped to drop off letters, are indelible parts of my life, so it's hard to be objective about this place. But it is clearly NOT in a wealthy area, as this is coal country and there are lots of trailers around. The USPS, however, is among the best I have ever used. There were NEVER lines - Triadelphia, WV is not exactly a hip place to live - and the staff ALWAYS seemed willing to shoot the breeze with customers. They had the newest stamps, they were friendly, and they knew basically everyone who came in. It was part of the community, one with low crime but also very little economic growth. So where does this fit into my USPS analysis? (See list). I'm not exactly sure. Maybe the best post offices are those that exist only in our memories. Nostalgia will do wonders for customer service!

A small town post office who always delivers - no pun intended…read more The staff are friendly and pleasant.

Often, we have to return an item to a company. We trust the local shipping store. We don't trust…read morethe giant corporation to which we are returning an item. Mail Center Plus refuses to give any type of proof of having dropped it there for FedEx to return. When requested, the answer was "we don't give receipts for drop-offs". When I asked just for proof, I was told "you're welcome to go the the FedEx office", which is in Warwood. UPS store on Washington Ave will always provide proof of drop-off. Again, we trust the local shipping store. We cannot trust the big corporations to care whether we say we dropped it or not.

From the owner: We ship UPS, FedEx, DHL, & USPS. We Fax, Copies, Lamination, Scanning, Email, Typing, Mailbox…read moreRental, International Shipping, Overnight, Notary, Professional Packing, Estate Packing, Freight, Bulk Mailings, Stamps, & Custom Banners & Signs. "WE CAN DO IT ALL!"

Do you want great service from great people, head to the UPS Store in Wheeling. I came into the…read morestore for simple shipping, and they securely packed my item and assured me that it would be delivered on time and intact. Thank you for such great service and caring.

Today I received a valuable collector item delivered by UPS. The outside of the box was…read moreintentionally punctured several times (pictures attached). I am being targeted by Marsha the manager at WV UPS, and the driver because of a recent complaint I posted through the BBB a month ago. It is not possible that these types of violent puncture holes randomly happened in transit. Transit damage is usually the box is crushed or corners creased, but this was someone intentionally stabbing the box several times in a violent manner. As shown in the pictures this is clearly several stab like punctures that were inflicted on the box 9 times. The punctures went through the shipping box and into my collectors box. This will hurt the future value as a collectible. How else could such deep punctures happen if not intentionally? I am very, very concerned by the targeting and outright disregard that is being shown by UPS. Marsha of West Virginia UPS mocked me and hung up on me twice in my previous dealings. She made a joke of the whole incident. The last incident a pair of shoes was missing, and the blame was put on the Shoe company. But this time? The manufacturing company did not stab this box 9 times before shipping it. There is no excuses this time and it is obvious that the driver is retaliating against me and this has to be stopped. This is the 2nd incident in a month and I am documenting this to protect myself against this outright assault and vandalism. My next steps are to contact my attorney and file a report with the local police for vandalism, targeting, and harassment. This is now is a Federal crime. I also attached the picture the UPS driver took of the delivery verification. It is quite odd he only took a blurry picture of the steps to my house. Why do this? It is because he intentionally damaged the box and did not want to show this in the picture.