We had our basement flooded. The owner (who is a certified mold inspector) came in to give us a bid…read morefor removing everything, and inspecting for mold, with restoration. This company was gentle with all our things and worked their butts off to get it done. We were lucky to not have a mold problem. They are honest, hard-working folks who I would hire again. They were also almost half the price of another national chain that gave us an estimate.

Those that have experienced a 'crisis' in their lives know how important it is to have someone to…read morelean on to get through the adversity. Though 'only' a flooded finished basement, Kade came through for us by applying their expertise in consulting us on our next steps. Both Kim and Levi went up and beyond expectations. They earned our trust immediately through their exemplary customer service. We hope to never go through this again but if we do, we're calling Kade; you should too!!!

I can't say enough about the customer service I received at West 50 self storage. They were…read morewonderful. Communication was prompt and very helpful making living out of state not a concern. The units are exactly what we needed and simple to use, making going and coming a breeze. We will definitely be coming back to use West 50 in the future simple due to ease and most importantly customer service. This was our first long time out of state rental and I would highly reccomend then to anyone.

Employees clearly had better things to do than to assist us. Over charged us, charged us for not…read morebringing the truck back with enough fuel until I proved that I had taken pictures of the dashboard of the truck before and after, even after I sent the pictures I was told the gas gauge was "barely over" where it should have been (barely being 1/4 tank) and so they were still going to charge me. I was finally given a partial refund for the fuel charges only after contacting corporate but was still charged $30+ over the original amount I was quoted.

Due to the holiday and timeline of our loved one's passing, we chose to keep things very simple…read more The staff was absolutely amazing, they were very responsive, compassionate and attentive! We opted to have a family only graveside service, it was cold and rainy. The funeral home thought of everything! Chair covers, blankets, and they were welcoming and very caring. One thing that I noticed: the attendants weren't overbearing. They were there, they greeted us, they made sure we signed the book, and each of us received a folder. The casket was treated with upmost respect, and care. Flowers were tenderly placed. We had our own officiant who lead the prayer and presided over the proceedings. The funeral home staff was there, but not overbearing. I can't thank you enough for your kindness! Further, some family members needed documentation for bereavement leave. Royer's was very responsive and provided exactly what we needed We were so impressed by their genuine approach to this hard time, my husband and I are going to pre-plan some of our arrangements and make sure that this funeral home is a big part if it! We appreciate your professionalism!

I contacted Royer Funeral Home to assist with the passing of a loved one. Deanna was very…read moreprofessional and always kept me updated as things progressed. I highly recommend their services.

Salley's has hands down the best customer service and responsiveness. The administrators at the…read moreoffice are friendly and helpful. The service technician Jeremy was helpful, friendly and professional. Prices are fair enough for a cold snap in December. They got out to my house within a couple days, they called on the way and were on time. Will definitely use their service again.

Very friendly and prompt service. RV owner here and anytime I've needed them to fill my 100 gal…read moretank they show up within 24 hours. Brad has always been friendly and courteous. Great local supplier. I am very happy with their service. Thanks Salley's!

I've known the owner for years, we both have gone to classes and volunteered at industry events…read more Always professional and improving through education. You won't find a harder worker. And skilled cleaner.

They were ahead of schedule, professional, and did GREAT work! They brought the golden color back…read moreto the carpet which we had assumed was brown. They also we're able to salvage a recliner. Top notch. would highly recommend as they are affordable as well.

Scott Heiser was professional and easy to work with. He came to the house for a quote and we had…read moreitems outside and inside our garage we wanted hauled away. His quote was very reasonable and he loaded all items and took them away that day.

On time and courteous. Worth the investment and price. The dumpster that was ordered arrived clean.read more

One of the best customer service experiences I've ever had! I called with a need for a dumpster and…read moreI had a very limited time -- they got a dumpster to my location in under an hour! My daughter-in-law said it takes her longer to get a pizza delivered than it did for me to get a dumpster delivered! Thank you Royal Rolloffs for coming through for us in record time!

Zero Stars... After a major rain storm in the area, we woke…read moreup to our basement flooded. We called ServPro and they said they would be right out. It took several hours but one employee showed up late that evening. He explained that he could have a crew come out over night to start the cleanup. To keep from being charged "off hour" fees, I told him to hold off until the morning and he said they would be out at 8am. We asked for an estimate of how much the cleanup would cost. He stated it would be between $2000-$5000. I asked if he could be more precise. He said it was hard to say, but he estimated that it would be closer to the $2000 level. Workers didn't show up until around 5pm the next 2 days even after giving an 8am estimated start time. We asked 2 or 3 more times for an estimate on the cost. Each time, they repeated the $2000-$5000 range, but closer to the $2000. We called, and the office workers explained that the crew chief would be better to estimate it. After the 2 days of cleanup, they left their machines for a few more days and stopped by once a day to check their meters. I asked for the total bill and they still didn't know. I called 2 or 3 more times and was told they were still "working on" the bill. After 2 weeks, we received a bill of over $12,000. The bill and 330 pages of supporting documents arrived in an email. It took them more time to create the bill than they spent working in my house. How can that be?!?! How can they be that far off in their estimate? When I called and spoke to the management, they said I should have asked for an estimate first. We did. He said we shouldn't have asked the workers for an estimate. How were we to know that? If you send an employee out to my house, he is your representative. Unless he says otherwise, he is authorized to give estimates. ServPro manager says they won't change the bill.

JJ,Nathaniel, Joeivys and Chavaris provided excellent service for animal damage on our home in…read moreRockville