Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

The yelp messaging system used did not give accurate quote and was incorrect on saying the store…read moredoes a free diagnostic. The store associate did not seem to care about this and said "yeah we've had issues with the message system." If the system doesn't work or gives wrong info don't use it because I wasted my time and gas to come to your Modesto location. If the system you use gives a quote and offers service this should be honored at some level.

Jon was incredibly helpful. I originally went to repair all and after watching the white guy try to…read moremake some extra money on a customer by lieing and then charge me a deposit after him coworker already ordered my part, I figured I'm not bringing my phone back. They start high and change prices later if u ask. I'm so glad I found Modesto phone repair. Jon was incredibly honest and tried to salvage my phone first before switching any foreign part. When it didn't work we went to plan b and when plan b didn't work he said he tried everything but too much damage was done. He didn't charge me for labor. I appreciate his honesty. And his prices were half of what repair all wanted to charge. I value honesty and will always bring my needs here. Thank you Jon for your service. I hope I don't need you again but if I do I know I can trust you.

My daughter's iPhone had a blacked out circle on the corner of the screen for months. Suddenly, the…read morescreen started flashing on and off constantly. We took it in and Mufta fixed it quickly. Now the phone looks and works good as new.

If I could give this place negative zero stars, I absolutely would. This has been the most…read morefrustrating and disappointing experience I've ever had with a repair shop. Two weeks ago, I paid to have my phone screen fixed here. The SAME DAY I left their shop, my screen started blacking out. I immediately called and reported the issue, and the guy told me to record it if it happened again and bring the phone back in so they could fix it. When I went back, they told me they didn't have the screen in stock and that they would "call me" once they got it. Days went by, my phone kept getting worse, and every time I tried to follow up it was one excuse after another. I was told to come back multiple times, only to find the shop CLOSED during business hours with no answer on the phone. When I finally did get ahold of the owner, instead of helping, he was rude, dismissive, and even hung up on me. I asked for a refund since they clearly couldn't fix the issue, but was told they "don't do refunds." I asked where is their posted sign that says no refund , since every legitimate business is supposed to display it, and was told they "don't need to have one." Basically, they take your money, do a poor job, and leave you stuck. They kept pushing me off, telling me "come back in 3 days," then "come back in 2 weeks," then just flat out ignoring my calls. After all this time, my phone is still not fixed, the money I paid, and I've only been treated with disrespect & rudeness. This place is completely unprofessional, untrustworthy, unreliable, and dishonest. Save yourself the stress and DO NOT trust McHenry Phone Repair with your devices.

Terrible customer service and they don't even have the parts in store I left my phone for a week is…read morewhat I was told then i didn't get it for over 3 weeks the prices are supposedly half off but it's really like 5% off compared to other places I'd honestly rather pay full price else where after my previous experience

Knowledgeable person at the business helped me and fixed the phonograph player. Name started with a…read more"T".

fantastic customer service, very friendly and very knowledgeable. helped me immensely with my…read moreGameboy

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

The customer service is exceptional, and go above and beyond to fix my phone quickly. The prices…read morewere incredibly reasonable too. I'm impressed with their professionalism and efficiency. If you're looking for top-notch phone repair with great service and swift turnaround, this is definitely the place to go!

Super helpful and honest! Didn't have the manufacturer's component I needed in stock, gave me the…read morepros and cons of the after-market component. I was wary of using an after-market component, so he actually looked up the cost of an Apple-direct repair. It will be slightly more expensive, but I won't have to wait. Much appreciated!

Finding a local repair shop that is honest, fast, and highly skilled can save you so much time and…read moremoney--especially when it comes to quick fixes that other places might try to overcharge you for. My grandson broke the charging cable into the iPad and it literally took one second to fix. I just want to thank that person I'm not sure if he was the owner or just a worker there but he took care of me and all he asked was to come back as a future customer and just for that I'm sold. I'll be back. I already told my family members if they have problems with their devices to bring them here. Also, my sons are gamers so I know they will be bring their consoles or control paddles at some point. I like that they have retro games for sale. They had one USB drive that had a ton of retro games for $60 and it comes with two paddles. I will be there on Friday to pick that up that retro gaming system.

Super helpful, friendly and official Thankyou! Got iPad…read moreglass and backlight fixed everything is perfect thank!