Kayla and Edgar are soooo awesome and fixed my phone problem quickly... they are our go to!!!!

A repair is only as good as the company performing it, and their warranty only as good as their willingness to honor it. I chose uBreakiFix because they advertise a "1-Year Limited Warranty that is valid at all locations." Unfortunately, when a display defect developed and progressively worsened after my repair, the warranty claim was immediately denied without anyone physically inspecting the device. I was also told that this store was "privately owned and operated," and therefore can make decisions inconsistent with the advertised warranty that is advertised as being valid at all uBreakiFix locations: https://www.ubreakifix.com/faq. My frustration is not simply that the claim was denied; it's that the decision was made without inspecting the device and without any meaningful effort to determine the actual cause of the issue. I thought I could trust them as a national chain. Instead, they performed shoddy work and refused to stand by their advertised warranty. You're better off going with any local chain that actually cares about quality of work and customer service. read more

Edgar took us in very quickly on a Friday afternoon. I let him know what the issue with my device was and he took care of it right away. Will definitely be back! read more

Went in there with a IPad issue. iPad not charging. These guys fixed it in just a couple of minutes. Thanks for the professional help.

Edgar is so awesome! Looked at my device and honestly told me up front what he would do and how much it would cost. He was able to fix my device in a timely manner. He was knowledgeable and friendly and it was a pleasure working with him. My only area of concern is when I picked it up the young lady said 'we fixed it but it's not going to work as good'. I suppose that can be assumed, but it was kind of random and never really mentioned up to that point. Overall, good experience. read more

Rarely leave reviews and it's even rarer that I leave a good review. Broke my iPhone screen this afternoon on a Saturday at the grocery store. Julian was super helpful and all around had a good vibe. Bro got my phone fixed and had me bouncing back to nipomo in like an hour tops and it only took that long because I was in guitar center playing around. I've gotten my screen fixed at other places in the past and there's always an issue, usually because they use some cheap third party junk. I essentially walked out of this location with a brand new phone because homie also replaced the back for me. HIGHLY recommend this place, because if you go to someplace cheap you're going to end up with a cheap screen that you're gonna hate. ‍ read more

If you have a broken phone, this is the spot! Honest no hassle fast diagnosis and Repair. Edgar was responsive and cared about my phone problem. He fixed my iPhone that I was trading in to Verizon and showed me that there was no need for me to trade my phone to Verizon but everything actually worked and could've just been repaired. He even put on a new screen protector. For fast results and great service this is your spot. read more

This company is great! They fixed my challenging phone problem - could not get into photo gallery and changed some settings to make my phone more efficient. Edgar was excellent and taught me about some things about my phone that I did not know. Thank you! read more

We were driving to Northern California in a brand new Suburban. we could not connect our iPhones to the audio system. Very frustrating experience !We stopped in Santa Maria to pick up a bundt cake and parked in front this Asurion office. On a whim we walked into pp-to to see if they could fix it. A tech came out and leaned into solving our problem. It turns out Chevy has a cumbersome app to connect the phone that took us to a paywall for a subscription for One Star, which did not want. so the tech hooked up our two phones using Apple Air Play. We are happy campers ! read more

uBreakiFix by Asurion - The wonderful office of Techies who fixed our i Problems ! - Mobile Phone Repair Near Me - Santa Maria, California

The service tech who was sent to my house was not qualified to work on iPhones, he did not ask enough questions about my phone, he asked me after he BROKE open my iPhone 14 Pro Max. This was on Tuesday that he ruined my phone, said I could call the 800 # and get them to send me another Tech to verify if my phone is broken. It is now Friday and the tech puts a request in to. Get me a new phone. He was just suppose to replace the screen, caused a green line down the right side of the screen. On top of all of that, my phone in disrepair I must spend another $99 on top of the monthly service fee. DO NOT go to this business, they have more excuses, they are not truthful and I consider this business disreputable. Way too expensive for the ability and knowledge they put forth. No value here only more frustration since you're dealing with a phone issue. read more

Crushed my phone screen on a Sunday afternoon. Apple sent me here, so we were here when they opened at 10am Monday. Ray was friendly and fast; fixed my screen perfectly in just half an hour! I am very impressed with the workmanship and the service! read more

The staff member Edgar was very nice when he helped my husband with his phone in store. Friendly and knowledgeable. Will use again if we need this service. read more

i thought i needed a new phone couldn't figure out what was wrong with it,went in and they were able to fix it in under 10 minutes, and they even showed me how to fix it if it ever happen again glad i found this location. read more

I'm going with a 4 rating this time. Not because of their customer service or anything like that. They are professional and very easy to work with and I will still go to them for any of my repairs. It is because the tv monitor inside the shop says free diagnostic and the website says the same. I took my computer in for wi-fi issues, and they said they couldn't find anything significant. They did no repair anything and still charged me $30. read more

Had a stuck SIM card. Leo had to take it apart but he got it out and didn't even charge me! He is the very definition of a mensch: a person of integrity and honor. I highly recommend this business! read more

Walked in today to get help with placing an insurance claim for my broken phone. They helped me get a temporary screen on so I can access my phone and helped me back it up. They also helped me with my claim. The man helping me, I didn't catch his name, was very friendly, helpful and patient with me. I got my claim filed and should have my new phone tomorrow! Thank you so much for your help! read more

Contacted this "company" for a problem with my Android Phone. I was given an appointment time. I explained it was a very long drive to them and was informed I could get the service in 3 hrs or so and they could do a quick diagnostic to determine the problem. When I called to confirm the appt, they didn't answer twice. I decided to let it play the phone music while I got gas and had the car washed and still no answer. I arrived and was greeted by the most uninterested "tech" of all time He could not find my appt and gave me the obvious impression he would rather be anywhere but there. It was a huge disappointment since they are allegedly an "Authorized Samsung" facility. I asked to speak to the owner and was told "He isn't even in this state!" Asking to speak to the mgr, he said "He is out sick". It became obvious there was NO WAY I would allow that individual to clean my phone screen much less work on the phone. How this particular franchise stays in business is a mystery. I recommend you find anyone else if you are having issues with your electronics. read more