I've never actually gone into this bank but have only visited the ATM outside. But it seems to be…read morein a convenient location to get cash, and no wait when I visited.

I was on my way to the big UBS at Paradeplatz yesterday when I spied this UBS along the way. I…read morenever knew there was another branch here! Or maybe it's just the ATMs, but that's all I usually need anyway. It was in a nicely lit and warm room with 3 machines against the wall, and one self-standing terminal to the side. There was no wait to get my cash, and I even saw a cute little dog inside waiting for its owner to complete a transaction. :)

One of the biggest and most serious banks in Switzerland…read more Paradeplatz is the central headquarters of UBS and it opens weekdays at 8.15. Opening an account usually takes half an hour and come prepared with: passport, work contract (study confirmation) and residence permit. Importantly, if a friends recommends you when opening an account, you get 40 Key Club Points and your friend gets 15. Ask about the 'bring a friend' programme at the counter :)

The bank doesn't allow reviews on its Facebook page, this tells you something about its customer…read morecare. This relates to UBS Platinum cards service. I had a situation where multiple authorizations to debit my card were issued by different vendors (from different countries). This happen whenever you purchase something with a card: an authorization is issued first and it blocks money on your card. The vendor then issues another request to actually withdraw the money (this is when the transaction is booked on your card account). In one case a hotel authorized my card at check-in and later charged me at check-out: the authorization was not cancelled and so as a result a double amount was blocked. Hotel blames it on credit card company, that it takes 2-3 days for banks to process (7-10 days according to UBS platinum card center). In another case the card was authorized during online purchase which failed, so I didn't make the purchase but the money was blocked. Again, the vendor blames it on credit card company. Again the only solution from UBS platinum credit card center is to wait 7-10 days for automatic release. No one wants to investigate the process and unblock the amount earlier, and no one wants to establish who is responsible for this mess. As a result, over 1000 CHF blocked for no good reason, vendors blaming the credit card company and UBS platinum offering to simply wait 7-10 days. I find this level of service unacceptable.

Right across the street from Migros and convenient to get cash if you are visiting any of the…read moreplaces along Seefeld. Large indoor area with ATM machines, so you don't have to stand outside in the cold during the winter.

I have to give this place 3 stars because there are both good and bad points to this bank…read more THE GOOD: Everyone speaks English, I can do my online banking all in English, all my statements come in English. This is precisely why I chose this bank; because I wasn't sure what other options I had as a German-challenged foreigner when I arrived in Switzerland 5 years ago. (Since then, I've found out that PostFinance also offers banking in English, but I think this was a later development.) Also, the facilities are pristine and not too shabby at all. I also like how you can get KeyClub points for using your credit card to redeem for reward purchases and stuff. :) THE BAD: Alas, the stereotypes do run a bit true here... they charge a lot of bank fees, and I have found the service to be a bit snobby. I've made decent money in Switzerland, but since I'm not a millionaire, I guess I might be out of my league here sometimes. Case in point--I tried to come here last year to ask if I could get a mortgage for buying a home in Zürich. (I thought I was going settle down here at the time and wanted to invest in something permanent.) But my client advisor and his trainee kind of laughed at me and said I couldn't afford anything here when they pulled up my bank accounts. And as I was single at the time, they also mentioned that I might meet a guy someday who made more money than me. Perhaps they meant it in a joking way, but I still kind of took offense. :/

This is a small SBB office at the Zürich Enge train station. The staff is quite nice and speak…read moreEnglish. Sometimes there is a bit of a wait because there is only one person behind the ticket counter and one at the travel place, so they try to recommend that you use the machines outside for self-service instead.