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Uhrain Greenhouses

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

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5 years ago

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Elliott’s Garden Center

Elliott’s Garden Center

2.3
(3 reviews)
2.3 mi

I went with a friend to find a tree and we found one but we felt like it was a burden on them to…read morehelp us put it our car. We left feeling like we weren't welcome there. We proceeded to go to Bocklemans in Cortland and found the same tree and two ladies covered the back of her trunk with plastic and put it in the back of her car with no oroblem!! Will not go back to Elliot's!

I do not normally try to bad mouth companies, but, the public should be aware of the poor customer…read moreservice from Elliott's Garden Center in Boardman, OH. DO NOT use Elliotts's Garden Center if you value your money, don't want your order messed up, and don't want an attitude when they screw up your order. Recently, we used Elliott's Garden Center in Boardman, OH to order supplies for our yard including mulch, sand, grass seed, and soil in the amount of $700. We had planned on spending even more money with them, but, not anymore! We have been loyal Elliott's Customers for over 10 years...until today. Here are the issues we faced: 1) We ordered limestone crushed sand earlier this week. Our landscaping guy, Joe, confirmed the correct sand that was supposed to be delivered on Tuesday. Playground sand was incorrectly delivered. After speaking with Kim in Customer Service, Joe was told he was going to be charged if the driver had to come back out to fix Elliott's mistake. Joe had to pay $100 to pick up the incorrect sand which Elliott's later did pick up. 2) We ordered black mulch to be delivered Fri morning. The delivery driver called me to ask where the mulch should be delivered. I was not available via phone. I accept responsibility for not being available. However, while I should have told them exactly where I wanted the mulch, it would have also been helpful if they asked. It did not help that the driver had poor common sense. He left the mulch blocking our garage door so we could not get into or out of our driveway. We have a large circular driveway where the driver could have left the rest of the mulch and it would have not blocked entry to our garage. Further, he had been to our house several times earlier that week and had seen where we have several piles of other materials like sand and soil. Don't block people's drive ways where they have to park if you can help it...not a hard concept. When I called Kim, the Elliott's Customer Service Manager, she was rude to my wife and told us Elliott's does not want our business. They made mistakes several times. Businesses like Elliott's need to be held accountable. Do not use them unless you want errors and attitude! They are not doing you a service by taking your business. Businesses should listen to and respect their customers to earn your business. Jonathan Elder

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Elliott’s Garden Center
Elliott’s Garden Center
Elliott’s Garden Center

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Uhrain Greenhouses - gardening - Updated July 2026

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