I can't say enough good things about Kraynak's! I needed a custom flower arrangement for my…read moredaughter with several special requirements. They were so patient about avoiding flowers that are toxic to cats and really took the time to understand what I was looking for. Even though they don't typically carry dark or gloomy arrangements, they worked with what my daughter loves -- sunflowers and the color green -- and created something truly unique. They added little green gems to the sunflower centers and tied it all together with a giant green bow. My daughter was over the moon when she received it. Thank you, Kraynak's, for listening, caring, and going the extra mile. This is customer service at its finest. You've earned a loyal customer for life!

The Incredible Santa Lane is just one of the reasons to visit Kraynak's during the Christmas…read moreholidays. But they also have Christmas decorations and accessories, plus thousands of toys, puzzles, games, kits, model trains, plus wonderful gifts for fans of baseball, NFL, NBA, NHL, etc. Quite truly there is something for everyone here! And the do it all again for Easter!

Always pleased with the service from this flower shop. Best looking arrangements I've ever seen…read more Roses are beautiful and last for over a week

Wonderful florist serving the community with beautiful fresh flower arrangements. I couldn't be…read morehappier with the abundant flowers and the prompt delivery.

Huge selection of everything, friendly pricing and great staff. I visited numerous…read morenurseries/greenhouses in the area and if there's a better one out there I can't find it.​​​​​

I love this florist! I have been ordering flowers from them for years and they have never let me…read moredown! I have recently moved out of state and anytime I need flowers for back home this is the place I call! The arraingments are wounderful and always very fresh.

I called in to request an arrangement for a funeral in Monongahela. The floral shop near the…read morefuneral home did not have great reviews so I had to expand my search area. The person taking my order was very helpful, they charged no delivery fee even though it was further away and they put together a very nice arrangement with minimal guidance. It was delivered on time and looked beautiful!

From the owner: Creative Elegance, High Quality Gifts, High-End Gifts, Unique Gifts…read more Products: Custom Arrangements, Gourmet Foods, Holiday Decor, Seasonal Home Decor, Fresh Flowers, Baby Gifts, Bereavement Gifts, Candles, Custom-Made Body Care Products, Funeral Arrangements, Greeting Cards, Jewelry, Pottery, Prom Arrangements, Wedding Arrangements, Wedding Gifts, Wreaths, Home Décor. Services: Weddings, Funerals, Prom, Special Events, Baby Showers, Bridal Showers, Gift Baskets, Design Consultations, Delivery, School Dances. Brands: Demdaco, Maril Candles, The Cheesecake Fairy, Woodstock Chimes.

It was that time of year to send Mom flowers. Since I'm 2000 miles away I wanted to order local (…read morefrom Hermitage ) so I selected Palo. I'm not sure if they didn't read the order correctly and gave me the standard arrangement or if they thought I wouldn't see what they delivered. The looked okay but not the premium that I ordered. I tried to find their email address to reach out to them as I'm on on a different time zone and it's not always each to reach them on the phone when I'm free.

I ordered a Christmas arrangement only to find out in January that it was never delivered!!!! (Are…read moreyou paying attention Teleflora??). They apologized when I called them and offered to send a replacement arrangement. I asked for a birthday arrangement. It arrived: it was a dried out, Christmasy arrangement - not attractive and not well-done. Learn from my mistake and DO order from ANYONE else. The fact that they have a clothing consignment shop in their store should be a clue to anyone.

The flowers that were provided for a wedding were really nice but a huge part of the order was…read moremessed up and left behind. When asked why the original order was different from the final order, it was claimed that she never knew about them. A simple apology and offer to help would have made the difference but instead we all were left to scramble and find new flowers.

If you want an incomplete, incorrect order, then this place is definitely the place for you…read more Unfortunately things that were on the original order for a wedding, she did not place on the final order, for whatever reason. Not only that, when a burgundy flower was ordered, and it was unfortunately unable to be grown at this time of year, instead of calling and asking what else could be brought instead of this flower, she brought bright red roses. Literally no roses at this wedding, so they stuck out like a sore thumb. Thankfully, the cake decorator had brought decorations and was able to fix that mistake and a parent of the bridal party was able to go to the store for the missing item on the order. Just save yourself the stress of going here and find a better option for a florist for your big day.

I'm not sure if prior reviews were for a different location or crew but I had a great experience…read moreshopping for some flowers for my wife and daughter over Valentine's Day this year. While I was there I also had a chance to walk around the shop and found some cool things that may eventually end up making their new home in ours. The service was friendly and they checked in just enough to feel supported but not smothered. I don't have a ton of experience with flower shops but this one seems as good as I can expect and the flowers look great. Recommend.

I have never been one to publicly put a business on blast or leave bad reviews. However, my…read moreexperience today felt like that was warranted. I ordered my daughter's senior prom bouquet from Butz Flowers, a business that touts "50 years of experience," and the entire experience was extremely disappointing. During the consultation, we specifically requested calla lilies (and paid extra for them) and said NO roses. They asked us to email exactly what we wanted, which we did. The bouquet we received looked nothing like the photos. No calla lilies, but roses included, and overall, not even close to what we ordered. We paid $127 for this arrangement. When I saw the bouquet, I called the florist, thinking they gave my daughter the wrong order, I was told it was the correct one. Upon explaining our dissatisfaction, I was told that it's "always florist choice." If that's true, why ask for photos? Why charge extra for specific flowers you don't intend to provide? I politely asked for a refund. After being transferred multiple times and offered only a $25 in-store credit, I finally spoke with the owner, who was snarky and unprofessional. He insisted I return the bouquet for a full refund--even though prom was in hours and he admitted he couldn't provide the correct flowers anyway. Only after pushing back, He eventually issued a refund, but the experience was stressful, dismissive, and completely avoidable. This wasn't my first time receiving flowers completely different from what I ordered from them. We decided to give them another chance due to the fact we were doing a consultation and the fact that they were the only florist open on the day we needed to order and the most convenient for pickup on prom day. I regret that decision. For a business that prides itself on half a century of service, the lack of professionalism, accountability, and basic customer care was shocking. I will never spend another dollar here and strongly encourage others to take their business elsewhere. The first two pictures are what we ordered, the second 2 are what we received.