The physical therapists at this location are amazing. They work with the patient to address their…read moreneeds. All workers right from the front desk know their jobs well. And, the place is always kept clean and sanitized.

From the owner: Along with traditional therapy, FYZICAL Binghamton specializes in Balance and Gait therapy and…read moreVestibular rehab. Through the use of our state of the art facility, equipment and technology, we can better understand our patients needs and approach their therapy with a full body focus!

The staff here are great and work miracles. They will help you identify what wrong and help you fix…read moreit as well as learn how to prevent future issues. Definitely recommend this place for anyone needing some PT.

CAUTION! DECEPTIVE BILLING PRACTICES. I went for treatment for 3 months. The front desk spoke with…read moremy insurance co., and advised me to pay a hefty $30 copay each visit. I did so, and went just twice weekly... ($30 adds up quickly!) Each visit they charged me that, and I was never told of an issue. At the end of all scheduled appointments, I was advised to continue with Fyzical on a weekly basis. It was at this time, (after three months) that the front desk advised me the copay had actually been $75 all along, and that I owed them a large balance. Apparently they had gotten it wrong and decided to just let me go into debt instead of saying anything. Now I'm stuck with a bill over $600. I should have just learned some exercises on YouTube. NOT WORTH IT!!!!

PT department has a good environment and caring staff!…read more There are no signs or directions to the PT department on the outside door of entry and none in the hallway leading to the PT department. The parking lot has very few handicapped parking spaces. The entry to the building has a sensor on the right of the building. which opens the door to the left side of the building which is approximately 6 feet away. When the floors are wet due to the weather it is slippery which could lead to falls.

I was recommended to them through a friend who had tried many other physical therapists. She's…read morefound that they were professional, kind, and knowledgeable. She was spot on! I worked with Matt who knew exactly what to do to ease my pain which resulted from back surgery. The facility is also very clean. I would recommend Southern Tier Physical Therapy to meet your needs! You're in good hands!

This is the first PT I've gone to where I get significant results every time I go. Lisa and Chris…read moreare dedicated to getting you better and don't just leave you to do your circuit and then go home. I can actually feel improvement every single time I go. Absolutely LOVE Body Works!

I showed up to my appointment a half an hour early and filled out the initial paperwork within that…read moretime. After the paperwork was completed and turned in I had to wait 16 minutes after my appointed time. When I met Lisa she was very abrupt with me and acted very bizarre and not very welcoming. I had initially told body works / Lisa that I was in a wheelchair. When she met me and I had stated I was in a wheelchair, she asked me how did I transfer out of the chair normally I told her I use a sit to stand in my home and I had brought my aid with me to help if I needed assistance out of this chair during my appointment. She stated in a very abrupt manner,.. what is a sit to stand., as she stood in front of me intimidatingly. Although her manner was abrupt I followed her into her gym and she proceeded to ask me questions in a very clipped manner, I began to feel uncomfortable. She continued to ask me questions about my condition and I patiently responded, at one point she needed to go get her stand and stool that I assume she normally uses. While she was gone I made myself comfortable by one of her mats in the gym. When she came back she seemed unnerved that I had apparently sat in the spot that she normally inhabits. I quickly stated that I could move but she emphatically stated back to me no that's not necessary as she continued to look unnerved. I simply moved and she quickly took the spot that I had been in. And appeared to be more comfortable at that time,.. but she continued to question me about the sit the stand that I had mentioned. I was at that point becoming very uncomfortable but wanted to have a good experience from my initial therapy with body works. We eventually or I should say she eventually pulled up on her laptop what I said the stand was and proceeded to say, nice you have one of these. She even stated the amount at the time,.. since she was so curious about it I offered to bring it in for my sessions and she said how would you be able to do that and I stated that I had a wheelchair van that would be able to bring it. She proceeded to say wow that's very nice for you. At this time I'm not quite sure where all of this was leading. During part of our conversation she asked me if my legs moved and I stated that they did not and she bizarrely said to me that you really can't move your legs. I can go on but I'm not really sure what her problem was but eventually I asked if they was anyone else that I could work with and she stated yes.. which I intern said that would probably be a good idea. A young lady came out from the back her behavior was appropriate and she seemed to have a better demeanor then Lisa whom had told me that she was the owner. No matter what it seemed I was going to have to be evaluated by Lisa initially by this time I was over it. I wasn't feeling very welcomed and I promptly told Lisa that it probably was not going to be a good fit. I recently had abdominal surgery June 6th of this year and I have been looking forward to going to body works. I was looking forward to strengthening my muscles after the surgery. I don't know if Lisa was off put by me being disabled in a wheelchair and my limbs not working to full capacity., but I know that I wasn't made to feel comfortable and welcomed. I will say the receptionist that greeted us was nice before I met the owner.

I took my son in tonight and an RN named Shelyta was, by far, the best staff member that me or my…read morefamily has ever had. She was attentive, she explained things where we could understand what she was saying. She is a Registered Nurse in the ER. I wish all of them were like her. -Jessica Whatley

It should be zero stars... On Thursday, May 28, 2026, my mom was sent to the Wilson ER from…read moreSusquehanna Nursing home, where she is a resident with advancing dementia. She had fallen and they thought she had fractured her right elbow. After she was sent to the ER, her provider called the ER twice (first speaking to triage nurse, Sarah, and then to her nurse, Mina) to tell them that my mom has advancing dementia, so she does not have the capacity to give consent. She also told them to contact me before they did anything because I am her POA and health care proxy. During that afternoon I received numerous MyChart notifications for tests being done. For the first few hours they were x-rays, but then it changed to blood tests, ekg, and a chest x-ray. After I got out of work my husband and I went to the ER and it is a good thing that we did. When we walked into my mom's room Dr. Guizano was telling my mom that she was being admitted for surgery. I said no she is not. The ER was explicitly told to get her elbow stabilized and send her back. He said ok and walked out of the room. In his notes he wrote family is "aware of risk-benefit". At no time did he have a conversation with us regarding this. Dr. Howell in his notes stated that "patient verbalizes understanding" in consenting to x-rays and an ecg. She does not have the capacity to understand or consent to anything. At no time during this day was I called or consulted regarding her treatment. My mom is extremely frail and has bad reactions to anesthesia. The risk of surgery is too great. Had I not got there when I did, there is a good chance she would not have made it through the surgery. It is appalling that this took place. Protocol was not followed. The elderly rely on others to look out for their needs. This was not done in this case. I will be looking into what options we have.