This is in regards to the Greene location of UHS Greene Physical Therapy. I have used physical…read moretherapy services for many years, and I have been satisfied with the outcome. I know that my body responds to using a TENS unit, specific exercises, and especially a deep tissue massage. My first call was to ask the secretary if they offered these services. She said "I'm not sure. The doctor will determine what is necessary." I inquired further to get a general idea of their services and she became rude with me. In spite of her attitude, I made an appointment in hopes that the doctors would offer better service than she did. I arrived early and watched all of the employees standing around talking to each other. They were 15 minutes late before they called me to speak with the "doctor". There were no walls or privacy partitions between the tables so everyone could hear your business.... and I heard theirs. The therapist did an evaluation and asked me questions within earshot of everyone in the building. When I returned for my first session, I was given a ball and a band for exercise and sent home. The next visit they included the TENS Unit. For the third visit, she decided to do a "deep tissue" massage because I insisted this was the only thing that worked. Instead, it was a "light tissue tickle", which was useless. I returned a few times hoping she would understand what I needed. Unfortunately, this was the best UHS Physical Therapy could offer. Don't waste your time or money. Their therapy is useless!

The staff here are great and work miracles. They will help you identify what wrong and help you fix…read moreit as well as learn how to prevent future issues. Definitely recommend this place for anyone needing some PT.

CAUTION! DECEPTIVE BILLING PRACTICES. I went for treatment for 3 months. The front desk spoke with…read moremy insurance co., and advised me to pay a hefty $30 copay each visit. I did so, and went just twice weekly... ($30 adds up quickly!) Each visit they charged me that, and I was never told of an issue. At the end of all scheduled appointments, I was advised to continue with Fyzical on a weekly basis. It was at this time, (after three months) that the front desk advised me the copay had actually been $75 all along, and that I owed them a large balance. Apparently they had gotten it wrong and decided to just let me go into debt instead of saying anything. Now I'm stuck with a bill over $600. I should have just learned some exercises on YouTube. NOT WORTH IT!!!!