I'm visiting my cousin here in Mississippi and she's getting her hair colored. I decided since I'm here I'll get a 30 min Custom Facial for $63.00 by Inder Kaur, Skin Therapist. She's uses Dermalogica products. Inda was very good and even did extractions on my nose. Next time I'm visiting my cousin I'll definitely have Inda give me a facial. read more

Ulta Beauty - Facial prices - Cosmetics & Beauty Supply Near Me - Madison, Mississippi

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I love ulta and they have tons of products but this was kinda awkward . I went to get help picking out a shade for my foundation and the worker who helped me was super nice and friendly however ... when I went to sit down in the makeup chair another lady was standing there . I assumed she was maybe getting makeup help too and saw her then grab a sponge and start applying makeup to herself . Next thing I know the manager came over and right in front of me yelled at her to stop applying makeup on herself and get back onto the floor. I hate to get someone in trouble but the employee didn't seem to even care . They laughed it off. I'm sorry but please don't include customers in these awkward situations. I understand why the manager got onto her but maybe say," can I talk to you privately and away from customers ?" As for the employee ... seeing you putting your hands all over the makeup sponges and use them on yourself then seeing a sponge from the same jar be used on me was kinda gross . read more

if you have a return at this store, you will never get a credit back to the original form of payment. They don't even bother to scan the barcode in the order confirmation email to get the correct form of payment. Receipts don't mean anything to their employees. They just do what they want. read more

I'm astonished from what I saw today. I saw a young lady come in with her dog. She was buying stuff and the dog was well behaved and the manager asked if the dog was a service animal and the lady responded saying ,"She's in the process of becoming one." Which I don't know was true or not but the young lady also said that she does not have to provide any proof legally and the manager didn't believe her and was very rude and complaint about it the dog but someone or someone was allergic and the poor lady was standing there shaking then put her basket down and left. Now I don't know for sure if it was a service animal or not but still could've been handled better . read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Madison, Mississippi

I enjoyed my visit to this Ulta. I needed a foundation and usually don't wear makeup. I asked the nearest person if someone could assist me and she replied "I can". She asked me for my preferences and went to work. I walked out with my new foundation and a brush for application in less than 30 min. read more

Employees are snobby here. And ask stupid questions. Like, yes I am buying allll of this. It's what I said a second ago. Please go read a book. I thought the location in Flowood was bad; they've gotten better there. read more

The employees at the Madison, MS location have no clue how to process a return. I'll just shop with their competition from now on.

The business is beautiful the amount of product amazing but I got so irritated because the white lady with the German accent walked up to me and my son and was just annoying the hell out of us we had our basket with our stuff in it we started looking around and I don't know if she was just being helpful but it felt weird the cashier was ok the other young lady on the floor was alright but it wasn't the experience I get like when I walk into Sephora soooooo it's a no for me read more

My daughters went into the Grandview location in Madison on Saturday night. They were not greeted and not one of the employees asked if they needed help, not that they did. They were watched and followed around the store like they were stealing. After they had enough of this despicable and degrading treatment they decided to leave. Upon them approaching the exit doors, one of the employees stood in the center of the door like they were going to catch them with merchandise that would trigger the alarm to sound. When nothing happened she stepped aside. I pulled to the front of the store so they could get into our vehicle where they told me what transpired and in the midst, we saw the manager Nikki watching them the entire time enter our vehicle and I blew my horn at her and we drove away.. I went into another nearby store but I was so bothered by what happened that I went right back and asked for a manager. I was speaking with Nikki and explaining everything that happened and she acted oblivious to what I was saying and that she would look into it. It is disheartening and disappointing to be treated like this in any establishment. We don't need to steal anything from Ulta or anywhere else!!! I called the customer service number this morning to complain only to find out that my complaint was going to be forwarded to that store. What good will that do if the complaint is with that manager! My daughters were regular customers of Ulta but after this, no longer..Do Better Ulta!!! I would give 0 stars if I could!! read more

This is the better of the two Ultas in the Jackson area. It's bigger, better stocked, and much cleaner. I definitely recommend the drive to Madison to visit this location. You will not be disappointed!! read more

Ulta Beauty - Makeup! - Cosmetics & Beauty Supply Near Me - Madison, Mississippi

I love these stores. I've never been to an Ulta that let me down. They have a great selection on so many personal hygiene, perfume, tools, and makeup. The staff is always nice, and I find about seven things I never knew I needed. read more

Worst color and haircut ever!!!!! First red flag when I went in on a Friday and NO one else in salon I should had known then to RUN!!! Booked with what they call Master Stylist and expected to a at least get a decent color! Highlights and cut $225 and have appointment tomorrow at a REAL salon to get it fixed!!! What a joke and serious ripoff!!!! If I could rate less than 1 I would!!!!! read more

Dropped in today for a quick brow wax. Quick , polite and friendly. Great job. Nice to have someone available since I didn't have an appointment! read more

This is my very favorite shop to stop in on weekends. There is always something I need. I even use the salon. The employees are extremely knowledgeable and I feel confident listening to their advice. read more

I love Ulta Beauty stores and I hate how this one has become. I have shopped there from the beginning and almost hate going back. The store is sometimes messy but over all I can find my way around. They need more staff running the cash registers. But the main concern are the free gifts that you are supposed to receive upon the purchase of certain items. At least the last ten times I have visited this Ulta, they NEVER have the free gifts that are supposed to be given with the purchases. They seem to always conveniently run out even though I go on the first day that the promotion starts. And to top that off, there is no actual evidence that the products that are supposed to receive the free gift with purchase have even been purchased that much, co who are all of the free gift samples going to??? They need to stop giving away the samples to their friends or themselves or whoever, because I'm so tired of this as a Platinum member. It is so disappointing. Word of advice, just shop for your products online instead of coming into this store. You get better deals anyway and the shipping is pretty fast! read more