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    Ulta Beauty

    3.7 (3 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Ulta Beauty

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    4 years ago

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    Great Clips - How it usually looks after I go to great clips

    Great Clips

    2.1(11 reviews)
    0.1 mi
    $

    I literally wasted my entire day waiting for a message that never came…read more Only positive thing is I got my entire days errands completed.

    Absolutely the worst Great Clips I've ever visited! I will NEVER go there again, I won't let my…read morehusband ever go there again and I plan on telling everyone I know to NEVER GO THERE AGAIN! This place is ridiculous! Despite every other Great Clips that have wait times that vary between 30 and 40 minutes, this Great Clips is literally the ONLY one that varies from 110 minutes, to 210 minutes wait time EVERY TIME! At 9 am in the morning, at 10 am, when they open, the second they open the wait times go to 210 minutes and they suspend the wait list so you can't even put your name on the list. How is that even possible? You are trying to convince me that on a week day at 10 or 11 am, there are that many people that push the wait time to 210 minutes? That is actually impossible! Take today for instance, on a Wednesday at 2, I pull up the app and here we are, a 210 minute wait list. People work, kids are in school, but we are supposed to believe that this Great Clips, off the interstate, in a shopping center, has a wait time of 210 minutes while the Great Clips in Mequon and Grafton have wait times of 20 to 30 minutes? Impossible! There have been several times in the last year that my husband has waited 3 hours, sitting in his car watching not one person go in and out of that Great Clips, just waiting for the App to tell him it's his turn. Another perfect example, and this is not the first time, it's basically EVERY time. Today we checked the wait time, which was 210 minutes as it always is, and individuals couldn't even put their names on this list because once again they suspended the wait list. But it clearly says "walk ins Welcome" Ok, lets head over. We walked in, one hairstylist was cutting hair, 3 others were doing nothing. The lady comes up and asks "are you on the list"? And I said "no, we can't even put our name on the list" "but the app says walk ins are welcome" Then she looked at the list and says, "yeah there is a 210 minute wait, so walk ins are welcome after that" WAIT? WHAT? There was one person in there no people in any cars waiting and I said "really? Where are all the people that are on the list"? She said "they will be here" Ok, will they? I decided to find out. We sat in our car in front of this Great Clips for an hour and a half...waiting...there's video...and only one person walked in, but walked right back out. I stopped him and asked him why he was leaving and he said, "yeah there's a two hour wait list" WHATTTT? COME ON! If this is a franchised store it should be closed down immediately! Get rid of everyone that works there and start new because I can tell you that this Great Clips is USELESS! Get rid of the manager, if there actually is a manager, sell the store, do something, but FIX THIS GREAT CLIPS! We will never go there again obviously, so I technically no longer care. I would drive 8 hours before I would ever walk into that Great Clips again. But do it for every other person that have waited for 3 hours, those people that don't have a dedicated hair stylist to cut their hair, they just want a basic mediocre haircut, for those people who have waited and will continue to wait in their car for four hours to get a haircut. Do it for them! AVERAGE people deserve customer service better than this! Do it for them! PLEASE I'm BEGGING YOU! Do it for the average person who just wants a haircut that they don't have to wait 210 + minutes for, because those people deserve SO MUCH better than that!

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    Great Clips - Wait time for haircut

    Wait time for haircut

    Great Clips - I literally wasted my entire day today.  Only good thing is I got my schedule completed while waiting for a message that never came.

    I literally wasted my entire day today. Only good thing is I got my schedule completed while waiting for a message that never came.

    Great Clips

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    Ulta Beauty - cosmetics - Updated July 2026

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