We had such high hopes for a great day on the water. We had three families and rented a very large…read morepontoon and tube for tubing. We were told to be at the landing at 10:30 for an 11 o'clock reservation. We were greeted with a man very irritated with us dropping off our coolers and bags. Apparently we were supposed to walk everything down from the parking lot. Not a problem but we were not told and there wasn't a sign. We didn't need to start our day with attitude but no big deal. The boat shows up at 11:10. We now have been waiting for 40 minutes. Kind of irritating but we are looking forward to a good day, so again, we shake it off. We take the boat out and it immediately stalls. We can not go faster than a very slow speed. We tried calling for about a half hour with no answer. We finally get someone and they say the fix to this problem, is to go sit at the sand bar for half an hour. Didn't send anyone out, they just want us to go sit. After sitting for about 1-5 to 2 hours, trying to make the best of the situation, we tried it again and it's still stalling. After calling them back again, they were angry with US. We are now arguing with them by phone and text in the middle of the lake on our fun day out. They have no solution and the only thing they offered was to take $100 off of our rental. We couldn't use the boat or the tubes and paid $600 for the day. The last thing they said, as you can see from the picture of the text, is that we need to still pay for the gas and "congratulations" on making them give us money back. They couldn't have been more petty at this point. We would have been more upset with the absurdity of them asking that, but we didn't use any gas because THE BOAT DIDN'T WORK. They ended up refunding us $225 after all that. We still paid too much but it's not worth the fight. Sometimes things happen that are unfortunate, but to be treated so terribly the entire time was just not right. To get nasty with us and not even come out to see if they could fix the boat, was unprofessional. The text message was rude and uncalled for. I would not recommend this company and certainly would never use them again.

Our family of 10 had a great time scouting Long Lake in one of Rick White's pontoon boats. It was…read morewell worth the money. He is incredibly nice, accommodating, and the boat is in excellent condition. The boat included all the toys for the gkids and a map of all the islands we could explore. On a scale of one to 10 it was a 20+!!! We look forward to renting from Rick again next year.

Better than we ever expected! John and Connor (our captain and first mate) made the four hour trip…read moreon the bay incredible. Caught our limit of lake trout (great size), got to take a stroll on the island, and had great conversation. The boat was very clean and even had a restroom available. John cleaned our fish and we took home enough for several meals! An excellent way to spend a morning or afternoon in Traverse City!

Captain John is the best. We had an incredible being out on the water with him. He will put you on…read morefish! I highly recommend and will definitely be coming back to Reel Fun Fishing.

This is the second trip we've taken with True Blue Charters. We didn't think the first trip could…read morebe beat, but the crew has done it again! Our last charter was with Capt Brian and we can't say enough good things about him! Capt Brian's son Luke took the reigns this charter. Our crew today consisted of Luke and Derrick. Luke and Derrick were personable, knowledgeable, and just down right awesome. It helps that Luke has been fishing basically since he was born and he's been in several tournaments through out his life. Derrick also works at the marina and is very knowledgeable as well. We left the dock around 7:15 AM and were catching fish by 7:30. We caught three lake trout right off the bat. In the downtime between reeling in fish, we talked with each other as well as Luke and Derrick and had a blast just relaxing out in the bay. We made two loops in the bay and caught about 9 fish total, only throwing one back in the bay due to size and the limit. There's a limit of two fish per person. We were very happy with our catch! To top it off, Derrick gutted and cleaned our fish for us right there on the dock! We will be back. This crew takes credit cards. Also you can put the tip on your card. One nice thing about True Blue is they always make sure to give the primary (guest who pays) a little privacy so the whole crew doesn't overhear the cost or your tip amount. Oh! I almost forgot. We had our trip scheduled for June 23, but had some family events happen that prevented us from being able to fish that weekend. I texted Brian around June 9 and was like hey we can't make it, but want to reschedule. He responded almost immediately with dates he had available, even going as far as to offer up his Fathers Day for us. He said he'd get us in on June 16. That's right, he jumped at the chance to accommodate us and this crew gave up their morning the Saturday before Fathers Day to take us out on a week's notice.

Captain Brian and crew really know what they are doing. They put us on some big salmon first thing…read morein the morning. We kept getting bites and the salmon were just ripping! We filled the box with lake trout in about 3 hours. They made it look like it was easy! You can tell they generally want you to have a good time and catch fish. Their gear is top notch. There's plenty of room on the boat for up to 6 people, maybe more (this is just my opinion). They have excellent gear with a combination of mono, braid, steel, and copper lines to get down to the fish. They have more lures than Bass Pro Shop and rotate through a ton of choices to find out what the fish are liking at that time. For our trip, they only had a short distance to travel to the fishing hole so this maximized our reel time. Their boat has a state of the art probe that measures water temp and current to pin point the best lure placement and trolling speed. We had an excellent time catching fish and telling fish lies (stories) in between bites. You definitely get your money's worth on this boat!

We had a great experience renting kayaks from Swiss Hideaways Canoe Rental. The location is a…read morelittle off the beaten path and the buildings are in disrepair, but we weren't renting the building, so that wasn't a problem. We loved our experience on the Jordan River! It's narrow, swift-flowing and there are lots of downed trees, but we loved the technical aspect and had a great time! I probably wouldn't want to canoe the river, but kayaking it was amazing. We only saw a small group of 3 people while we were on the river too, so it was very peaceful. The staff at Swiss Hideaway were knowledgeable and very friendly. Pickup was timed perfectly and overall we had a wonderful time. We can't wait to come back and kayak the river with our kids (ages 10, 13, 14 and 17) next time!

The owners were great and very knowledgeable about the river and the difficulty level. I had never…read morebeen canoeing and it was manageable as a first timer. The equipment was in great shape. It was exciting and challenging. Beautiful river scenery.

Great experience. Knowledgable, flexible, and has great equipment…read more I was traveling to Michigan to meet up with a range of family. I wanted to rent some equipment that would allow me to have fun as an experienced windsurfer and to be able to teach a range of people weighing from 145 to 225 lbs, and ranging in age from 19 to 60+. Dave provided everything we needed and offered to swap things out as wind conditions changed. He knows his stuff and is fair and honest and a nice person.

Torch Lake is Michigan's longest inland lake at 19 miles, deepest at 285' and 2nd largest. What…read morethose facts don't convey, is the beauty of the lake. Drive NE Torch Lake from M88 for a couple of miles and look to your right take in the beauty of the lake from the hills NE Torch lake winds through. Locals say that 6 shades of blue can be found in Torch's crystal clear water and I believe it to be true. I've had the pleasure of getting to know the owners Dave and Lisa over the last couple of years. They are seasoned sailors and and can provide lessons if you are new to sailing/windsurfing or just rusty. In the case of windsurfing they have a simulator on land that allows them to give instructions while you practice, without getting your feet wet. They will also take you out into the lake and provide instruction based on your skill level. Their business is located in a small subdivison on the NE side of the lake. Wak-Wing can be challenging to find with a GPS, keep in mind the city is Central Lake. Look for the white sign with a sailboat on it. While it's possible to catch them at the beach, it's highly recommended that you call and make an appointment. Enjoy!

We made the trip to Torch Lake but did not have a boat to enjoy it. This establishment was close to…read moreour camp ground and had amazing reviews so we booked a pontoon from noon-7pm. $550.00 for one pontoon. Half of the money was due to book and the remaining amount due the day of. I appreciated that the company stayed in great communication with us before, during and after our trip. When we arrived we were greeted kindly by Nils. He asked us to off load our gear and we parked our vehicle across the street. He had a trolley that we packed full of coolers and beach bags to tote down to the dock. There were steps with handrail down to the dock to our pontoon. Nils helped get our gear down and his father helped us get our gear up the stairs when we came back. Super helpful! Before I headed down I needed to use the restroom and they had a outdoor outhouse that was more like a luxury toilet. Sink with water, a toilet that flushed built with beautiful cedar and stocked full of feminine products, paper towels, toilet paper, and it was VERY clean. When we boarded the pontoon Nils reviewed the operators instructions in details and the expectations of using the equipment with proper safety. They provided physical laminated sheets that also had a QR code with information on boater safety, and the map of the lake. We were given a full tank of gas. We were told any fuel we used they would replace for a few, they would dispose of the garbage, and our bottles. The boat with outfitted with a trash bin and a bottle bin for access. He asked when we come back to notify him 10 minutes in advance and he meet us at the dock, jumped into the water, came out to our boat and docked it for us. Excellent customer service. 10 out of 10! Highly recommend.

Great service, immaculately clean pontoon rental for a day outing on Torch Lake. Nils was amazing…read moreand helpful for our girls outing on the lake. He gave us perfect instructions on where to go, how to get to where we wanted to be. Don't pass this business up when looking for a pontoon rental. It was such a great experience, we would rent from Boat Torch again. One note, pay good attention to the address when you're on Crystal Beach Rd., this is a house not a free standing business.

Brady was a great Captain/guide. He was awesome with my kids, very informative, and just an all…read morearound great guy. Great day, good fish, and awesome experience. Brady will shoot you straight, regardless of whether it will make him money or not. I've spent money with several guides, and Brady was top notch.

If it weren't for having 3 rookies in the boat we probably would have landed more fish. Landing 5…read moreout of 8 bites made for a great time on the water. Bay was calm as could be that day and the thunderstorms that morning kept the crowd away which helped with the experience. Brady got us on the fish right away and was working every minute to figure out where the bite was at. Our group will definitely book with Brady again.

If you're looking for a top of the line company, look no further! H2O Sports Rental is fantastic! A…read morefew weeks ago we were looking to rent a pontoon to go out on Traverse Bay. A lot of companies charge around $600+ then they throw a $125 fuel charge on it as well. This was the average cost for a full day rental when I was looking. Then I came upon H2O Sports Rentals. I called the number listed and the owner, Nick, answered and was nothing less than professional and knowledgeable. For a full day rental, fuel included, was $400!! He explained everything and in order to book the rental, I had to place a deposit. There was 4 adults and 5 kids total. We rented the pontoon for the full day. Nick met us at the dock on time and went over the boat with me. The trip was amazing and the boat ran great! It's perfect for a large family wanting to relax on the water for a day. When we came back to the dock at the end of our rental, Nick again was there on time and helped us load it up. Without a doubt, I will be using this company again. Thanks for the amazing trip Nick!

Excellent experience with this company! Needed a boat for nine people and Nick got back to me with…read moredetails right away. Price was awesome, he answered all my questions and gave suggestions since we weren't familiar with the area. The boat looked almost brand new and he was exactly on time for drop off and pick up. We would and will be calling Nick again for our next rental!