ExcellentExcellent, friendly service and quality work. The facility was clean and neat, from the…read morewaiting area and restroom to the nail stations.

Nice, clean looking salon. Very friendly, warm, and helpful service. I asked for a pedicure at 3:45…read moreand it was ready for me when I arrived. Nice job done too! They offer gel polish which I always opt to get. Only $40 for a pedicure! They offer all the services! Acrylics, dip nails, I think she might have even mentioned eyebrows :)

Beautiful and extremely well done. Erica takes her time to ensure my hands and feet look their…read morebest. The wax pedicure leaves my feet so soft and silky - like baby's feet. Rose

Erica is by far the best nail artist in the Fargo Moorhead area! She is so talented and I never…read moreleave a nail appointment disappointed. I get so many comments on my nails She is professional, kind, and so much more. Erica comes up with the coolest colors and designs for every season and holiday! I just got these autumn nails done today and I absolute love them! I totally recommend Erica for your next nail spa day! You'll be glad you did!

Made reservations on line for me and my friend. My friend received an email 2 days later that…read moretheir system was having issue and can't do her at the time she asked - so given my pedicure would be longer then her manicure she rescheduled for a half hour later so we'd be done at same time. Well a day after that I received the same email and they offered me 1 pm but I wasn't able to - i asked if 2:30 or 3 was available and was told 1 pm I explained how my friend and I were going to meet there and her appt was changed to 2:30 so I wanted to know if that time or 3 would be available. I called my friend to let her know that I had just received the same email she received a day earlier (which seems odd that all appts would have been called if there was an issue with their on-line scheduler) while we were chatting she received an email canceling her appt and told to reschedule with friend for another time... she hadn't even been asked - and no where did I say if I can't get an appt we would both cancel -- and I hadn't heard back from my last email I sent. We decided right then that I would cancel my appt and we'd find another salon to go to. I had a very similar event happen several years ago my friend actually called to make reservations for both of us ... we arrived on the day and time and were told when we went in for our appt that they had too many walk-ins and we'd need to reschedule!! I hadn't been back until we decided to give them another chance. Well seems nothing has changed.

I loved my experience here! I came in for a wedding nail trial run and was not disappointed! The…read morenail tech Duy did an amazing job and was super nice and patient. I paid $78 for my nails and was very pleased with this price for all the hard work he put into them. I made sure to leave a worth tip after as-well. I will definitely be coming back for my actual wedding nails!

Hazel and Lee knocked it out of the park again with our gorgeous and fun Christmas nails! Thank you…read moreto the team for always being so accommodating and fun - you're a joy to come see every few weeks!

I'm visiting from out of town and needed my nails done. Very Beautiful stilletto red glitter gel…read morenails done by Hazel. I'll definitely return and love my nails!

Well I've found my new nail spa!! They have a wonderful website detailing all their services and…read morewhat to expect. You can make your appt on line and can either choose your favorite nail tech or whoever is available. Being new I chose whomever was available to give a pedicure, and Sandy did not disappoint! She was so kind, did an amazing job! I love they offered a complimentary beverage and the massage chairs are fabulous! The salon was clean - all items used are once and thrown - wonderful choice of nail polish, regular or gel. The atmosphere was so relaxing and the salon itself was so nicely decorated. Yep you will not be disappointed! Oh great prices too!!!

I was just in town visiting and stopped in. Emily is amazing hands down best manicure I have ever…read morehad, her attention to detail was amazing! wish I didn't live out of town!

So nice! They did such a great job and they are so nice. 100% recommend. They have massage chairs…read moreand they have both regular and gel nail polish. Very clean. Super recommend it!

Just had gel manicure done by Long. I am very pleased! I am visiting here from Arizona and had no…read moreidea where to get my nails done. Just stumbled upon this salon. They were very friendly, and listened to what I was looking for in my manicure. I was in and out in about 35 minutes.My nails look absolutely perfect, the prices are reasonable and I would highly recommend this salon.

Foot massage was painful, pedicure didn't really happen and polish job didn't look nice close up.read more

We came here for our wedding weekend. We came in on Thursday and had over 20 services we requested…read more Our appointment was at 5:30 and everyone was done by 8:00. They were very friendly, professional and quick. John and Jenny are the cream of the crop!! I would come here over and over again!! We love Heaven Nail Spa!

I really loved my nails, vickie did a great job and was very friendly! She made sure that I liked…read morethem and helped me picked the color since I was in between two choices so she was very helpful!

We got the Valentines special and it was so lovely and on point making you feel exceptional on…read morethis day. Great Kudos to this organization. They made you feel like number 1.

My husband and I spent an evening of personal care. I had a much needed Pedicure-- it was…read morewonderful! One of the best I've had! I also had a Swedish massage. My husband needed a Deep Tissue, 80 min massage. The Salon/Spa is very inviting with a friendly atmosphere. The staff are friendly, happy professional and care for your needs. My husband and I initially requested a couples massage but this ended up being altered at the last minute - by the staff. It worked out ok. We also shared the quiet room and locker room- which was an awesome perk. One concern: the dry sauna wasn't working and the staff didn't check on this. We were looking forward to this following our massages. Another little thing: it was a cold day and the fireplace in the quiet room wasn't operating. I asked for it to be looked at but no one knew what to do. Also, at the end, staff mentioned they had been having issues with the sauna but it hasn't been taken care of yet nor were we alerted to this: a service one considers as part of the package. Our massage therapists also did a great job- my husband's concerns were greatly helped. In summery: all spa professionals did fantastic jobs! Very pleased with their work. Atmosphere of spa was excellent. Disappointed by: advertised spa services to be enjoyed were not all functioning.: ie, sauna, fireplace, choice of quiet music also wasn't an option. Compared to an upper level Spa in Minneapolis: Affinity is close but not quite as good. Extra work needed in the personal comfort level provided as mentioned in their advertising. Robes aren't high end, no mints etc. These little extras make for a top notch day spa salon. Will be go again: yes- but we will address issues mentioned, as they are important.

0 stars would be an appropriate rating. The service I received was not as advertised and the…read moreowner/manager was unwilling to offer a refund in any amount. My appointment started 20 minutes late (that time was not made up on the back end); the "body scrub" was rushed and not at all thorough; the technician waited a full 10 minutes to come back to the room after the scrub/wrap, despite being in the room when I turned the shower off (it literally takes 30 seconds to hop out of a shower and onto a massage table, so I have no idea why she waited so long to return). The "massage" was bare minimum--it's basically just them applying lotion--and it fell far short of the 20 minutes that was advertised. The owner/manager was not there on the day of my appointment (I expressed my concerns to the women at the front desk; they said they couldn't help me but said they'd have the owner call me). When I later explained to the owner/manager that my appointment was cut way short and that I certainly wouldn't describe any of it as relaxing or pampering, she offered me a $20 credit (the service cost me $125). I let her know that I don't live in Fargo and have no use for a credit (nor would I want to return and spend (ie risk wasting) even more money); she became argumentative, claiming that my story didn't align with what the technician told her. I can understand why the technician lied about what happened--that's what people do when they're at risk of being reprimanded or possibly fired--but I don't understand the owner/manager's response. I'm a veteran and I chose Affinity because it's veteran owned, but it's way overpriced for what you actually get and they won't even try--in good faith--to make things right when they go wrong. Save yourself the trouble--and heed the advice of the other 1-star reviews; go to one of the many other spas in the area.