Don't Use This Cleanser!!!!! My mother took her draperies to…read morethis cleaner's recently, not only did they not inform her that they didn't do pleats but it seems like if they saw the pleats in there then they knew they needed to be put back and if they didn't do that, the customer should've been called and informed that they need to come back and get their property. To make a long story short, my mom contacted them twice. She went back up there they told her that they would fix them not only did they not fix them they looked worse when she picked them back up and was told that she could not have her money back. Her draperies-were not worth hanging. Poor customer service,, Awful dry, cleaning ! You just don't take peoples things and when they get them back, they can't even use them anymore!

I stopped by here on a Monday afternoon around 12:35pm to drop off several pieces of items to have…read morea dry clean. I called first to double check the pricing and was told that everything was pretty much $2.99, which was amazing. I had a bad experience at a previous cleaners. I had less than 10 items and my total was over $60. This time, I know I had at least 20 items and it only cost me $55. You do have to pre-pay, which I had no problem with. I was told it will be ready in the next day before 5 PM. I returned the next day on Tuesday around 3:50 PM to pick up the items. There wasn't a huge line. While in the store, everything looked good except one of my ties, which was blue. It had yellow stains on it. I brought it up to the employee and the cleaner admitted to making the mistake. They did settle with me by looking up the tie online. I got $25, which I'll use to get a replacement one. This process was simple and easy. I did notice that my crème colored overcoat had red lint on it, presumably from my red peacoat that I also got cleaned. When I got home, I inspected the items and found that my north face jacket was still dirty. That jacket and several other of my blazers/coats either still had stains or were very linty! A good portion of the items had wrinkles in them as well. My white blazer and crème north face were two items that were not very clean. My ties did get clean tho! I wish I had taken a before picture as they were really dirty. Overall, it was an okay experience. They're so busy and have so many customers, I expected more, honestly. Yes, the items are cleaner than I brought in, but I just don't feel this is the standard for dry cleaning. Maybe I'd return. I'm not sure. I'm really looking for a good dry cleaner that isn't going to charge an arm and a leg.

I would highly recommend. Alejandra did an amazing job. I had a new buck leather coach cushion that…read morehad a tear in the middle of the cushion. She came up with a brilliant solution and it came out great. It took a little longer than anticipated but worth the wait. I would use them again. Also, good communication. The owner always got back to me when I messaged him on YELP.

They are not same day. A week at best on pants. Average at best. Pants waist were not done,…read morelength was fine. Other time I went they were not ready saying it was a holiday but they knew it was holiday when they gave me initial date. Ok ALTERATIONS are not same day. I'm leaving an honest review. They have not cleaned my clothes so that could be same day .

I can't comment on the quality of work because I never got past the lack of service. I went here on…read morea recommendation because I had some items from my wedding including a custom made gown from fabric that was woven specifically for me. I walked in and greeted the lady at the counter. She didn't greet me back and looked pre-annoyed by my presence. I had both items in garment bags, quite heavy, in my arms but she stared blankly. I laid them on the counter while she continued to stare. I said that I wanted to see about having them cleaned there and informed one was a wedding dress and the other was the custom dress with special fabric. She never looked at the items but said the wedding dress would stay at $450 and 6 weeks but she couldn't say for the other. Her boss was out of town and would be back Monday if I wanted to speak to her about it. Still, never even looked at either item. I took my dresses back and didn't go back to this business.

We have been searching for a local cleaner for my husbands wedding suit. After much research, opted…read moreto try Shores! Their service was quick, precise, and easy. Truly made something as mundane as dry cleaning seamless. Not to mention they have a drive through and delivery service! Check them out.

I have been using this place for a long time. Always done a good job with a decent price. Today I…read morewent to pick up two jackets I had dropped off on Monday. They were busy and only one person working the front. I was asked to pull over to a parking spot and wait. It was a good 10 minutes as I watched other cars come and go as I waited. The lady did bring out me jackets and hung them up for me. She was super nice and thank me for waiting

Just a warning - Sadly, we did not have a very good experience recently at Tinsley's. My daughter…read morehad a sweatshirt she paid way too much for due to a special occasion. The tag clearly was marked to dry clean only as it was vintage. It unfortunately was washed, admittedly, by the dry cleaners, and ruined. There was a lot of back-and-forth (faulting us at times for not letting them know to Dry Clean only), but at the end of the day no customer service to compensate for the loss. Pictures attached of what it looked like at drop off versus how we picked it up, plus the tag to show the instructions were clear. It's unfortunate as this was a big purchase for my daughter, and now she is just out that special purchase

I dropped off shirts early today. They already sent a notice they are ready, it's 2:30. Now that's…read morefast. Done quickly at a great price by super friendly people, what more could you ask. I updated the picture for the business front.

Excellent operation. Richard and the folks go over the top to take care of their customers.read more

My husband took a sport jacket in for cleaning and they completely ruined it. They got some type of…read morered coloring all over it. We understand that things happen but this jacket has only been worn 3-4 times. They only offered to give us $60 for replacement and would not consider anything more. It will cost us much more than $60 for a replacement jacket. We will never bring anything there again.

My husband took his dress shirt here, needed heavy starch - they did a perfect "Marine" starch as…read morehe calls it. He's gone back and used them several times, they are located in the "historic Kernersville" area and their prices are impressively low. Prior to this, hubby took his suit/tie/dress shirt to another dry cleaner who wouldn't do an heavy starch on his shirt and when he asked them to do it again, the person behind the counter argued with him saying it would turn yellow and they couldn't do it. Hubby said the shirt looked like they never cleaned it and was all wrinkled. When he found Modern Cleaners, he said the service was friendly and they did the job right the first time. When I picked up hubby's suit/tie/shirt this last time, I was pleasantly impressed with this quaint little shop, easy parking in their own lot, they also do alterations inside the shop. Their prices (coming from Orlando, FL) were so low I had to look twice in disbelief. It was less than 8 bucks to have all of my husband's clothes (suit jacket/tie/dress shirt) - dunno what hubby did with his pants but wasn't the dry cleaners fault - lol - anyway highly recommended even though we're not going to be around long enough to continue to go here. The guy working behind the counter asked me, where my husband was - they know their customers too!

Two years as a customer and they have really upped their game. They are extremely safe during…read moreCovid-19 and their customer service has been excellent. Cleaning quality is very high. Recommended strongly.

The guy answering the phone is beyond unprofessional and a complete utter jerk. Zero ability to…read morelisten and understand a caller who has just been through a very traumatic personal situation. Stay away!! I would never ever do business with this place!

I took 2 suit jackets here for tailoring. $90 for hemming the sleeves of 2 suits. Not a bad price,…read morenot budget either. Very middle of the road. The work was fine, and came out exactly as promised. I wouldn't say they were the most helpful in finding me the perfect fit, but when I explicitly said what I wanted done they did it. They also finished pretty quickly, under 1 week, and were kind and respectful. I'll definitely be back for things like hemming my pants and sleeves.

This place is a rip of. Please find another alternation shop. The will definitely overcharge…read moreregardless of the service they provide.