Machines work great! Staff is very friendly and the facility is kept super clean. Machines take…read morequarters OR electronic payment via app.

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before…read morethis year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend.

it was just okay - the a/c only is blowing in the left side of the room…read moreI was hot while I was there- - there was a homeless person sleeping inside the laundry facility - you had to ask for change to get the machines to work -- would only go there again if my "go to laundry facility was closed" - the people who were working there - were nice washers and dryer worked well - no issues

Great place for hot dryers .blah blah blah. Ham bologna. People dance and live their best lifread more

Few laundromats will wash rugs, but The Texas Laundry will (machine washable rugs of specific…read moresizes, to be clear). I dropped mine off Saturday morning, paid ~$20, and picked it up the following morning. Along with self-service, they do wash and fold services. Also, their driers are free on Wednesday and Thursdays. Plenty of street parking, plenty of machines, and it's very family-friendly.

I have been coming to this laundromat for years. It's fine. Clean enough inside. The machines work…read morewell enough. I live in the neighborhood but it's still a few mins drive and definitely hard to walk if you're carrying laundry so I let my laundry pile up and come every couple of weeks with a ton of laundry. I always put extra money on my card so I often end up with an extra $15-$40 after I've finished. (Washer loads are $6-$10 so this isn't crazy). Today I walked in after 3 weeks and found they've made some updates inside! First thought is great, I've definitely had some issues swiping my card before. I load the machines I want and go to see what I need to do to get the money off my card and on to a new one. I'm basically told to kick rocks because there's nothing they can do and the money is already theirs. No solutions provided and not even apologetic about it. So just be aware because it seems like only wash and fold matters here.

Not a good place for Money Laundering, but when it comes to Clothing Laundering, this is your spot…read more Or really, it's not, because we probably won't be back here. We appreciated this laundry being here, but it's expensive and also ate a bunch of our money. And I mean ate. And I mean A BUNCH. LIke, they owe us ten dollars. Jerks. That was a real downside because we don't have that much money to set aside for laundry - especially not with what's going on with the virus. There's no attendant at night and they make you buy a card to access the stuff, and then all kinds of messed up stuff happened with the machine and caused us to have to spend literally about $21 instead of $11. If you take too long with your transaction then the machine will literally eat your money and keep it. And there is no way of getting it back unless there's an attendant here. We found that pretty obnoxious.

I have been coming here for about 8 months now. Either it be a drop off of scrubs for work or a…read morequick wash myself. First, I will like to speak about the atmosphere. It is super clean! Restrooms are always up to par. I've never seen lingering lint, nor trash sitting around. This surprised me as it is a laundromat that quickly accumulates lent/dust. Second, the customer service is very well respectful and rounded. I was honestly a little lost the very first time coming in as I brought a bag of quarters. The facility is conveniently ran off of a card system, meaning, you add your needed amount directly onto a Laundry card from your debit/credit card. This made me feel safe and more aware of what was being spent. My very first visit someone walked me through every step to ensure I fully understood what I was doing. This was a nice start off. I had a small issue previously, called the facility at 06:00AM (when I noticed the issue), and the owner respectfully answered. I was calling to leave a message due to the early call, but to my surprise, the owner answered and handled my minor issue immediately. Nice and friendly service. I always feel welcomed and safe. I will continuously visit this location as it is a great Houston location for us all. Shout out to the friendly staff We appreciate everything you all do!

I question whether they even dry cleaned my clothings!! As shown in the pictures, stains still…read moreremain on many of my dresses. On the white dress, I was able to quickly wash off the stain with just water! They probably did not even wash that dress! It's one thing to not be able to remove stains, but it's another to not even send an apology or explanation for their failure. This is completely unacceptable. Also, some of the dresses are still wrinkled, which makes me wonder if they even pressed the dresses! What did they do exactly other than pick up and deliver the dresses back to me and then charged me?

UPDATE: Hamper finally responded (probably after seeing this review) with a completely…read morecondescending, snarky text, accusing me of putting my own cashmere sweater in the wash. Imagine getting a text from the owner saying: "there is absolutely no way garments can shrink in dry cleaning (that's kind of the whole point of getting garments dry cleaned.)" So.... I guess between the time the clothes were worn, sent to Hamper and then returned, they just magically shrank all on their own!! Of course it wasn't their cleaning process, where my clothes even SMELLED BURNT FOR A WEEK. They are magically shrinking clothes!  Obviously this owner couldn't care less about his customers or reputation. I sent videos of me trying on the too-small blazer, photos comparing the silk blouse to an identical style/size blouse, demonstrating that it is several sizes smaller. I even said I was willing to try on the blazer for the owner in person! Their response? Radio silence. No call, no text, NO RESPONSE. They haven't even refunded what I paid for their service! I moved to Houston from NYC not too long ago. It is stressful to find professional service providers to trust and this was my first dry cleaning experience here. My trust has been eroded and this has been an incredibly anxiety-provoking experience. I will be filing in small claims court to recover some of the $1000+ that the garments cost me. What a waste of time and energy for everyone.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

I came to Houston for business and because of my long stay I needed to do laundry…read more Because I had to run some errands I was in this area so I decided to drop off my laundry as I run my errands. Juan came to the rescue. I highly recommend this place and I would definitely come back here if I'm in the area.

The manager is very disrespectful to her customers & she defends the Hispanic people she Hollard &…read morerudely disrespected my husband & I She heard rumors from a customer who used to live in San Lucas but doesn't know what exactly went on when my husband & i tried to explain it to her she didn't want to hear what we had to say then she act's like she owns the company but clearly she doesn't told us we couldn't do laundry there anymore & this was our last day doing our laundry there so I'm warning others to watch out for her disrespectful attitude if the owner of the company can please contact me at (281)247-4326 my name is Kimberly haller I've always been a loyal customer my husband & I

Verry New... Much Wow!…read more All machines take quarters. Eighty washers and ninety dryers of various sizes @ washers from 20# to an 80# monster; priced as good & better than other Wash.O.Mats in Htown. Brand New location owned & run by people who care and help. All the machines are 2016 model Continental (by Girbau in Spain) and serious state of the art... still shiny. Dryers = .25$ @ 8min Wash & fold = 1$ / pnd. Dry Clean = No. Wi-Fi = Yes. 50" flat screens = Yes. Vending machines = Yes. "U$A Mart" food, snack & moar in same center = Yes. Still a little construction dust & paint, still getting vending machines installed & like, but Express looks great, the machines are Top Notch + seriously needed here abouts. Highly Recommended!

This place is awesome, $6 for an Express Wash or bronze wash and it includes a pre scrub by hand,…read moreas well as a post wipe down by hand