The owner Mike does nothing to let you re-record when the sound comes out distorted. He pretended…read morehe didn't know us when he called him and acted like nothing was wrong even when we sent him the audio of the distortion that another engineer caught. Don't go there, mic cable has issues and he will not review your work or give you another chance to record. He also prohibits the engineers you work with to give out their personal phone number if you need to get in touch with them. Just lost a potential long term customer.

I don't give false reviews. I know your building is under…read moreconstruction. Thats how I new you weren't there. I was left there stranded with a no show, And a no call. Rather than contact me and do the responsible thing and apologize, You create a false narrative and spend the time responding here. Denial is the easy path instead of owning it . All the best with your future endeavors.

I love this place. Whenever I leave this place, I have a big smile on my face and feel spiritually…read morerefreshed. Some other places, when I leave, I feel guilty like I did something wrong. They treat their customers with the utmost respect. The long black-haired death metal guy who works here (Brendan) is an incredibly kind and friendly salesperson. Every time I come here, they make me feel welcome. Skip the Music Emporium and spend your money here instead. The spirit of Matt Leff is alive and well thanks to kind, well-meaning salespeople like Brendan. I never feel rushed or pressured and I almost always have to stop myself from talking Brendan's ear off whenever I visit. I'm sure even if I did annoy him, he might never even show it.

Very cool boutique gear store. They have a lot of very unique guitars and amps and are very…read moreknowledgeable. Definitely going there first next time I need a new toy.

It was my first time going in here after driving by it for years. I had to restring my guitar which…read morethe help was more than happy to do and tune it in the process. This shop doesn't have that corporate sanitation feel. everything is in its proper place but with a more eclectic atmosphere. It doesn't seem to fit in with the surroundings and what your used too when you think of a music store in or near taunton, by that i mean, its almost too good for the area. All and all, the 15 minutes I spent inside was very enjoyable. and i recommend this place based on that criteria.

I can't recommend this place enough!…read more I spent most of my life sick in bed so I wasn't capable of making my dreams of going around playing live music a reality. I walked in to buy some strings while their open mic was going on a year ago and tried it myself... I've been coming every week since. It's allowed me to live out my rock star fantasy in front of the most supportive and loving crowd ever. I've met so many friends here, it's more than just an open mic and a music store, it's a community and a family. I've played drums, bass, and guitar here with so many different local musicians in so many genres, it has helped me to grow and develop my skills for each instrument. It has, without exaggeration, changed my life. If open mics aren't your thing and you just want a place to buy an instrument, it's great for that too. Unlike bigger chains like Guitar Center where they just want your money and kick you out, you can have a long conversation with the people working here to make sure you're purchasing the instrument right for you. If you want lessons or you have a kid you'd like to get into music, this is the place for that, too. Often you'll see the Rick's Music World students play at the open mics and I used to think "A student? Eh, this won't be too good" and they always blow me away. Whether you're looking for a music community to change your life or you just want to buy a guitar, Rick's is the place to go.

Great place. Knows the instrument and is a great guy to deal with. Strongly recommend, just make…read moresure you call first.

I took a vintage French alto saxophone and then a student model Japanese alto saxophone to John for…read moremaintenance and to fix issues a previous technician had not solved (and also created). John did well with the student model instrument. Unfortunately, the French alto saxophone was left in an unplayable condition; the octave key was not working. I had John take another look at it, but he seemed to just keep it at his shop for another week without doing anything. He also called me repeatedly to pick it up, even though I told him multiple times that I was out of town (I was away for a week, and he called as if I had left it there a much longer time). When I picked it up, he gave me a discount, but I should've been suspicious. I had had enough, so even though the octave key still wasn't working, I took it home. I later noticed a poor solder job and burnt lacquer on a key. When I took the French saxophone to a different repair shop, they fixed the octave key problem, solder, leaks, and adjustment issues he missed. The only reason I would give John two stars instead of one is that he quickly fixed the student instrument; however, I would not trust him with a vintage or professional instrument.

I went to the store to look for information only and the proprietor was very helpful. He answered…read moreall my questions and pointed me in the right direction that I needed to go. I would recommend this business ‍ to anyone who needs a repair.

This is the worst music store I've been to in New England. I brought my cello to replace a string,…read moreI paid $20 for the string and $10 for the labor, the next day I went back to ask for re tuning the cello, the man kept yelling at me and told me to tune it myself. And I asked him for advice on how to tune my cello, he said there is none, no technics, just do it. I will never go back to this stinky store and super bad customer service ever again. If I can give 0 Star, this is what they deserved.

We saw Rory Block here; first time in for both of us. Great sight lines. Friendly and helpful…read morestaff. Comfortable seating. This is a more intimate space than you might be used to (if you're seeing artists and bands perform in large venues.) Ample free parking directly outside the entrance. These performances are recorded and live-streamed: Cameras are unobtrusive and present content on several displays (also unobstrusive.) This video content includes closeups on artists (so you can clearly see fingerpicking, etc.) I should have been frequenting this venue, already! I will be back.

Just saw Los TexManiacs w Willie J Laws Jr and it was amazing. Love this music venue. Great…read moreatmosphere and acoustics, not a bad seat in the house and very good beer selection. The only reason I don't give five stars- on the performance stage they have two screens up that run random visuals and I'm not a fan. It's distracting and not necessary. Before Covid they didn't have these screens, it was the performer on stage with a nice plain but cool backdrop.

Throwing out a good review because the others are pretty rough. I've bought quite a few pedals…read morehere, and can always find a gem that I didn't know I needed. The people working here always take the time to talk over what I'm looking for and make awesome suggestions. Definitely the best place in the south shore for pedal shopping, as their selection is enormous; big name brands and small boutique, even some that seem handmade, one-of-a-kinders. Absolutely worth a stop

The Music Box is probably the best music store on the South Shore. Local people work there who are…read moreactually in the scene. Musicians in the area have a lot of respect, and not to mention, they have one of the best boutique pedal shoppes for miles. Seems like the other reviewers here have their own specific issues with this place, but local musicians love it. They are excellent with repairs and set-ups as well.

I've worked with Tom on a couple of recordings now. He's quick, very professional, reasonably…read morepriced, and most importantly - great at what he does! Highly recommend.