I know it's the salvation army, not Nordstrom. And I realize that the items we donate aren't super…read morehigh quality. But I donate them here hoping to give them to someone who will get some use out of them and provide the jobs that the store provides. That said, it is a cr*ppy operation. With a sign that clearly states donations accepted until 6:30 p.m. but when you walk in you're told they stopped accepting at 5:30 because their hours are different. The sign out front still says 6:30 and they would not take my two boxes. So I will not be donating there anymore. I'll go down the street to Goodwill

I scheduled a pickup of furniture for donation. I did not receive any follow-up from your…read moreorganization. When I called the customer service to try to get a time of the pickup, the representative had an attitude. When I suggested a courtesy call so people don't have to sit around all day waiting, she replied "We're doing a free pickup. It is your responsibility to call us to get a time." I replied the items you are getting are free to you in which you sell and make money. She replied Yes but we don't call. Some people wouldn't respond when we called in the past so we don't call. I recommended automated calls and she again said we don't do that. I have donated to your organization many times and after this, I will not do so anymore. It is obvious that Salvation Army does not appreciate the people who donate and their employees are rude.

They need to hire new pricing people. I found a pair of shoes in my hard to find size and they…read morewrote $19.99 on them. What a rip off. I can get steal toe work shoes brand new off Temu for less than that.

I am currently looking for a wedding dress for my tiny wedding ceremony I do not have the funds to…read morepay for anything expensive so I go to the local goodwill where they receive all their items for free! I am looking and see a wedding dress I look at the tag it is 99 dollars when they received this item for free to help another family and it is over prices is crazy. i recommend going to donate your items to MAKS(making a kid smile) or a domestic abuse shelter where they items you donate will actually go to good use and families who need it and foster children who can use them get them for free.

The Portage Resale Shop is a great place to get inexpensive items. Clothing is only $1! All of…read morethe people who volunteer there are very kind and helpful. One of the best things about the Portage Resale Shop is that it gives back to the community!

I was racially profiled at this establishment and tried speaking to a manager and he was very…read moredismissive. I've donated a number of things to this establishment and I will never donate nor patronize this business ever again.

Love this store found everything I needed to furnished my new place good quality used clean owner…read morereally nice