Good at sales, terrible at taxes. I don't even know where to start with the incompetence at every level from Todd (The owner) to Pam (the tax prep lead). They are clearly unable to handle their current workload. Just find someone else. Anyone else, but this company. The amount of stress they bring to your life is the opposite of what is supposed to happen. I'll start with Todd. Rest assured, Todd will be on the call to sell you the service. He will then disappear without a sound. I emailed him and asked to set up a time to talk. Crickets. I asked Pam to set up a meeting with him. Crickets. I asked Bri to set it up. Crickets. He's the biggest scammer of the group. He's a good salesman, but has no ability to run his company or get the work done in a reasonable time. We came from an accountant's office that shut down. They were amazing. They sent reminders, reviewed things early in tax season with us, gave us plenty of time to get docs in etc. NOT Pam. She sends no reminders. She forgets you exist no matter how many times you email and ask for updates (and I don't mean daily, I mean bi-weekly). We brought our business here mid-year with a pending extension. Our taxes didn't need to be done until February 14th (I know a weird date, but note that because of that, they had few other, believe no other clients taxes due that day. Even in this slow period, after I repeatedly asked them to review our file and have a conversation because it was complicated. They waited until the day before it was due to meet with me. Of course (as I repeatedly pleaded with them), they needed more docs that were impossible to get now on that short notice. I only had a short period until 2022 taxes were due and it would be impossible to get a new accountant in time, so I decided to give them a second chance. After meeting with them, providing all the docs weeks and weeks ahead of time, with multiple requests to speak and multiple asks to review the taxes for week, they finally send me my taxes. To review. For the first time. At 5:01PM on they day they need to be filed. Update time: We are facing over $100,000 in fines from the IRS for a tax return Unbenhagen filed that return incorrectly, numbeous times. The most incompetent of incompetent accountants. Todd...a turd. Pam...a turd. They have zero desire to do the right thing and even if they did...I doubt they would do it. They filed our 2021 taxes. We owed $53,000. We paid it. Turns out they couldn't copy paste a dependants Social Security Number. It was returned. They did not tell us, but apparently they eventually returned it. Then the IRS discovered that they had the primary income incorrrect (a W-2 copy paste). This time, they chose not to fix it at all. Fast forward 4 years and we get a letter from the IRS that the $53,000 we paid in 2021 is about to be confiscated and not applied to anything because they never fixed it. Upon calling the IRS, they told us that we have been accruing a 5% per month penalty since 2021 and were now liable for over $100,000 in penalties. After calling and sending numerous emails, Todd and Pam are too good to get back to us in a reasonable time. The only answere we have after a week is "we're on it" and I'm somehow supposed to trust that. I asked for exact forms being filed, when they were filed, and how they were going to fix it. crickets. The person that referred us to them, ironically had the exact same issue and has since moved on from Todd. We saw the incompetence from day one and only used them for the one year. Thank goodness. RUN AS FAST AS YOU CAN FROM UNBENHAGEN. read more

I've been coming here for over 10 years, and they have been handling my corporate accounting and taxes that whole time, I can't recommend anyone higher then Todd and his team. They also offer insurance and financial planning services. read more

Unbehagen Advisors is a great place to work. We all work as a team and the clients are our number one priority. It is a professional environment and the staff is very knowledgeable. read more

Unbehagen Advisors - Summer splash chamber event at Innisbrook - Insurance Near Me - Tarpon Springs, Florida

Todd, Conan and team are truly professionals that give sound, objective and amazing business guidance. I have been a real estate agent for going on five years and paying way too much in self-employment tax. After meeting with Unbehagen Advisors, I now have my small business on track, a great plan of action for keeping my business organized and most importantly keeping more of my hard-earned money. I finally feel like I am getting this aspect of my business under control. Don't wait to do the same for yours. read more

I have been working with Todd Unbehagen and the professionals at Unbehagen Advisors for years. They are the best! I strongly recommend you see them for all your business tax, accounting and insurance needs. Joe R read more

I am a small Business owner and Unbehagen Advisors has been awesome in helping with my Tax planning and Payroll needs. Highly recommend!!

Cons has been my CPA for 4 years or so. I am always pleased at the service and expert opinion regarding my return. Support staff is very responsive. I emailed them stating that I need a few tax returns for a loan. They responded same day within a few hours with the info I needed. I would definitely recommend their services. read more

This is the absolute worst professional service I have ever had the misfortune of working with. They have been holding on to my tax documents for months and will not file them. In the mean time I am getting letters from the IRS and I have called them repeatedly to find out why they are not working with me. They refuse to call me back and lie to me when I actually do get them on the phone. "Don't worry...he will get to you very soon" they always say. I have never been treated so horribly from a professional service like this. I normally am not one for reviews but I am so unbelievably frustrated with the complete disregard I have received from this company that I am compelled to share the experience. Find another tax service or take a chance you may be treated as not important enough to help. read more

Worst customer service from Tracy and Barbara dealing with home owners insurance! After 1 complaint over the phone they sent a letter stating we needed to find a new agent (which we had already done). Very unprofessional and lack communication skills. Tracy never seemed to know what she was doing. They always acted like it was a hassle to help you, we were taking up their time kinda thing. Never gave us that feeling of them WANTING to help. Barbara started a phone conversation bad mouthing the roof inspector we used, which she was unaware is a family friend. I let her speak her mind then told her how offended I was that she spoke like that about him and whether I knew the guy or not no professional should speak the way she did. After that I told her how displeased we were with their services and unprofessional conduct. Apparently after a complaint they just tell you to find a new agent. Beware! Very difficult people to work with! read more