My wife and I have been with Insurance Company of America for several years, and we've consistently…read morehad great experiences. Most recently, Desiree helped us navigate a complex and stressful insurance situation with patience and expertise. She made the process much easier to understand and found us excellent coverage at a great price. We really appreciate the support and highly recommend both Desiree and the team.

I am in agreement with Mr M who also understands the value of "Customer Service" a trait this…read morecompany lacks. This company sells insurance, collects their fee(s) and bails when the going gets tough as if they received nothing for doing something. I filed a BBB Complaint to which they did likewise, nothing. I get a threatening email from Mark Schultes saying "I'm sorry" it is about the policy he collected fees to bind and the emailed attachment was not even honest. Don't you think he had a duty to ensure what he was sending me was factually correct? Me too! Well it wasn't, and at the end of the day the threat was a cancellation of my FULLY PAID [on 07\05\23 $2,250.46] HO3 policy emailed to me on 7\25\23 by Mark Shultes of Complete Insurance of Whesley Chapel FL, stating I refused a "drive-by Inspection" [how can anyone refuse a drive by anything when drone photos already were a part of the original application process?] by "Direct Cancellation Notice on the Diary Date of 08\08\24". I absolutely did not refuse anything. Mr. Knumb Nuts of Complete(LY) Lacking Insurance apparently elected not to submit the four-point inspection report that clearly has Drone photos showing the home canNOT be seen from either of the two abutting streets. Yet he had the audacity to email me lies and then run and hide. So much so on 8\7\23 when I mailed a cancellation notice of that policy purchased through this "company" found on FMAP [Florida's Market Place Assistance Program] he once again did what you would aqnticipate he "uploaded the executed cancellation notice and said thank you if you have any problems contact that company and gave me the number to the company I already had". So I fill in the blanks that Mr M from Manhattan missed. Not only will they not provide you the information requested, no. They'll actually take affirmative actions to perpetrate and perpetuate a fraud. All the while making their measly few dollars. These people would sell themselves short and take you along with them for under twenty-five dollars. Mr M covers a very valid line of suspicion and intolerance based upon withheld facts and information necessary to an informed decision by consumers confronted by this surely suspect entity. I take it one step further to show you that they have not a single ounce of scruples or business sense let alone honor and integrity they simply are lacking in each and every area. Frankly I don't think they care because as WC Fields once said there is a sucker born every minute and they look to cash in every minute or as soon thereafter as is possible but yet not barely practical. BUYER BEWARE here!

I switched to Solace based on the recommendation of my property manager, and it's been a great…read moreexperience, much better than my previous insurance agent for sure! Quick response times, and I always feel like they are watching out for me and available.

I highly recommend Solace Insurance. Their staff is professional & always willing to help.read more

Outstanding costumer service. I recommend this agency 100%. Not all insurance agents or agencies…read moreare the same and this agency make a difference. Massiel has always been there for my family trying to bring the best home insurance choice that covers our expectations, thank you so much.

Charlie's Agents are a great team! Masiel is awesome and ready to help. She is been helping me and…read moremy family for a couple of years. I can recommend her to anyone that needs help in getting insurance.

Laura provided me with the best possible service. Excellent attention, very kind, and she helped me…read morefind the best possible insurance option for my vehicle. 100% recommended. Thank you Laura!!.

TopSafe insurance was good the first year and a half. This renewal was a nightmare all thanks to…read morethe owner Laura. My policy was terminated by the company at no fault of mine. I reached out to Laura she advised I needed to pay for a wind mitigation and 4-point inspection and stated my inspections from when I purchased the house in 2020 would not be valid for the company she was trying to move me to. She provided a number to an inspection company and told me to tell them she referred me to them. While I was in the process of that I received an email from Laura that said my renewal was complete. So I did not schedule the inspections. Fast forward to today I was made aware by my mortgage company that my insurance has expired and they don't have anything on record. I called Laura who immediately took no responsibility and said she "told me what I needed to do". I told her about the email I received saying I was all set and her reply was" that was an automatic email, I told you what I needed to renew you." I acknowledged that but again brought the email to attention that is contrary to her statements. She again dodged responsibility and when I asked her why she didn't contact me she said it's not her responsibility and that she "can't call all her clients." This blew my mind that's literally her job and I told her that. She was again nonchalant repeated that she told me what to do and she didn't reach out because she didn't know if I went with another company. I told her I would schedule the inspections and might get back to her and her incompetence if I could not find an alternative route. I asked for the info again to the inspectors and she said she would email it to me. She never sent the email. I found the original email with the Company she recommended and requested I plug that she referred me. When I contacted this company they advised me they don't cover my area. Laura is so incompetent she referred me to somebody who could not help me. Hey Laura I found another agent that gave me the same quote from the same company you claimed I had to have a new inspection in order to receive coverage and guess what they used the inspection reports from when I purchased the house. I now have coverage no thanks to you or TopSafe Insurance. So again you failed to provide accurate information and customer support. Terrible costumer service and does not have your best interest at heart in her words "not her job to contact everybody she works with." I would not recommend her to anybody! I thought an insurance brokers job is to stay in communication with their clients... not Laura she shouldn't be expected to do her job. Her words not mine

Good company with good customer service…read more I called this company to verify one of their insured businesses. The gentleman on the phone answered quickly and was professional and helpful. He took the time to explain somethings I didn't understand and verified the insured's policy was active and in good standing. The company also looks to have been in business in the Tampa area for years.

I highly recommend this business. You get to talk to the agent with no waiting or long phone tree…read more I have dealt with him over the phone and in person. He is attentive and gave me the best advice that saved me a lot of money. He listened to my questions and didn't rush me to make a quick decision. I have since discovered that I know three other people who have used his services and they are all satisfied and recommend him. He is honest, professional, and helpful. I will continue to use him whenever the occasion arises.

Highly recommend using Brandon insurance. I recently moved here and called for a quote and spoke…read morewith Brad. He was so professional and honest, after speaking with him for a few minutes he told me another avenue to take in order to get the best pricing for my needs. He did this even though it meant he wouldn't be able to get my business. People and businesses like this are very rare nowadays. If you want honesty and professionalism you should go to Brad, especially if your insurance needs are more complex.

I'm so glad I was introduced to Adam at Brandon Insurance…read more He has saved me so much money on my car insurance as well as my home insurance. It has been so much easier to work with Adam compared to the big-name insurance companies. Adam is readily available in very timely with responding to you. Highly recommend speaking with Brandon Insurance if you're looking for vehicle and/or home insurance in Florida. Thanks Adam.

5 stars-- Rose Armstrong is the best ever. She works tirelessly to get you the lowest rate with…read moreexcellent coverage. Shariza is the most kwoledgeable person helping with everything you need. Academy is the best

This is the most thorough and detailed agency. The agency owner Rose and her staff do a great job…read moreexplaining your coverage. I have great confidence that I am insured properly at the best rate. The team here truly goes out of there way to help you unlike other agencies I've worked with and explain to you what you are buying and customize your policy. I recommend this agency to all my family and friends!

I have been with State Farm for over 20 years and have been with Jamie Pelzer for several of those…read moreyears. Jamie is an excellent insurance agent. She gives personalized service and support and goes above and beyond to help her customers. I can't imagine anyone could do a better job than Jamie does. I highly recommend her for your insurance needs.

Jamie Pelzer's State Farm agency is amazing to work with in Tampa, FL! I would definitely recommend…read moreher and her team to help you with all your insurance needs.