A great example that all hero's do not wear capes! The dreaded Schwintek slide issue! My family and…read moreI were in the middle of WV, a thousand miles from home in FL, and no local dealer having the part I needed in stock. Kenny from Hillbilly RV on YouTube showed up and saved the day! The knowledge and expertise of Kenny from All Season's (aka Hillbilly RV) was priceless! Plus, it was an added bonus that when Kenny showed up I said "Aren't you on YouTube? I am pretty sure I have watched your RV videos". He just grinned and said "I do a little as Hillbilly RV". What a great guy! Here is the actual repair Kenny did on my RV! https://www.youtube.com/watch?v=A14SD3u2S_4&list=LL&index=2&t=7s

Kenny Wheeler, the owner met us on a rainy morning at a freeway rest stop on short notice. That was…read morealready beyond any reasonable expectation, but he took the time to understand our RV plumbing problem and review several potential fixes before we both decided he wouldn't be able to help us without the parts we needed. He refused to take any money for the time he had spent with us and wished us the best of luck on our Journey. A knowledgeable, skilled and reliable gentleman. Don't hesitate to call him in you have a problem in his area of West Virginia! -Bill & Audrey

I am writing to express my heartfelt gratitude to Johnson Family RV for their exceptional service…read more Unfortunately, I have been preoccupied with other tasks and am long overdue in composing this note. Recently, while traveling from Florida to New Hampshire, we experienced an unexpected issue and totaled our travel trailer. Apparently, an object kicked up and knocked the spring pin off the through pin that holds the hitch to the receiver. This resulted in the stem of the lift jack plowing a 2 1/2 inch groove, approximately 100 feet long, down the side of Virginia's Route 100 and Dry Pond Road. The A-frame was bent approximately 20 degrees, the electric jack was severely damaged, the hitch itself was bent, and the cabin of the camper shifted forward about 1 1/2 inches. It was no longer safe to continue our journey. The truck driver, Darren, from Russells Garage (whom I also highly recommend), suggested that we take our camper to Johnson's Family RV, which proved to be excellent advice. Experiencing a camper crash and total loss halfway to your destination is an overwhelming situation, involving insurance, towing, estimates, hotel rooms, and decisions about whether to purchase a new camper or return home. However, Missy, Doug, Frank, and the entire crew at Johnson's went above and beyond to make the process as seamless as possible. They efficiently prepared the estimate, communicated with the insurance company multiple times, explaining our situation, and within a couple of days, we were able to depart with our new RV, and we couldn't be happier. The pricing was very fair (I verified), and the understanding and service they provided far exceeded our expectations. I can recommend, without reservation, that Johnsons Family RV was one of the best decisions we ever made.

We had an issue on the road and called and they had us in and out in no time. They were nice and…read moreefficient! Great service and kind people! Thank you!!!

When things go really wrong, he's not the repairman to get. When things are minor, he can do an…read moreokay job.

From the owner: We offer Mobile only Rv repair service. We come to you! We no longer have aservice lot, but we…read moreservice at your site in a limited are. Call 540-818-9679 for further info

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

Joe is very knowledgeable and great technician he has great customer service and reasonable prices…read morehighly recommend for any RV repairs!

Joe resolved a slideout issue for our customer on the road and was a total pro! Also has very fair…read morepricing. Thanks Joe!

Tim came to my home and arrived early and fixed my trailer lights in 30 minutes. Amazing! Will…read morework with again.

From the owner: On land or at your slip in the marina no hassle, no drop offs just a technician on site for you and…read moreyour mechanical needs. First Choice Mobile Boat Services is dedicated to have nothing less than top quality work to make sure that you are satisfied. services offered are more then just for boats i serivce trailers, RV's and campers, UTV and ATV's, my services are solar power/wind generation and battery bank installment and integration, costume building and rigging, boat detailing, in-depth and routine maintenance inboards and outboards, trailer welding, trolling motor repair and installments, depth finder and electrical equipment installments, new installments and replacements power polls, outboard engines only replacement and installments, etc.. if your looking for top quality work that’ll come straight to you give me a call to schedule an appointment.

We took our rv here for some warranty work. They fixed the problems pretty much in record time…read more This will always be our go to place. Thank you for a job well done

Don't know about sales, but service sucks. Junky shop and sales floor should have been a clue. Took…read moreour trailer in to check wheel alignment, a service they claimed on the phone they could do. One tire was wearing abnormally. Service person checked tire temp and pronounced the system to be fine. It's the "crown on the road" he says. "I did wheel alignments for Airstream for 20 years". Now we know why he's not there anymore, because the axle manufacturer has looked at some simple measurements and is going to warranty the replacement of both axles. I honest don't know how this place stays open.