Me and my mother went to this place ONCE, we decided to give a try before going to another pet…read morestore located in the area called Poochey Chef (this name will be important later). When we went in, we were met with a snotty entitled woman behind the counter, and the people she was talking to, who was equally snotty and entitled. She looked at us, gave me a dirty look (I was wearing a tank top and shorts as it was 90 degrees the time we went) and said "can I help you" in the rudess voice possible. We told her no we were just looking, and she looked at my 1 year old son, and said "do not let him wander around, we have breakable things here" I Just ignored it, as I was holding him and had no intention of letting a 1 year old wander a store alone. I was going to buy calming treats for my dog, but when I tried buying it, she said that I apparently needed a prescription for them. When I asked why she took the bag and put it behind the counter and crossed her arms as if i was stealing the bag. I didn't say anything and took my family and left. I haven't been back since. Besides the rude encounter i had with the person behind the counter, their prices are outrageous, even more expensive than PetCo. They also ripped off Poochey Chef, another local family owned pet store, and one that has been in business WAY longer than JustJak's. They stole the bags that Poochey chef uses for their treats, and they literally copied how Poochey Chef's baked dog treats look. I will put a picture of both in the comments and let yall decide. Its also weird because two years ago, Poochey Chef had to come out and say that they are no longer allowing cameras and recording of product because people were taking pictures of her product and acting shady. have a feeling it was this place doing it. They also have copied the type of bandana's Poochey Chef uses. Also find it SUPER IRONIC that yall moved across the street from their new location lmao, if youre going to have your own pet shop, MAKE YOUR OWN SHIT! DON'T COPY OTHER STORES IDEAS! Do not shop here unless you are a friend of this person!!!!

I order Orijen Dry Cat Kitten Food, but you give me orjin kitten GF cat, which is not the same. I…read moreneed to return it, right now. Sent me a different type than I ordered, also 3 times high price than every store, good job!

I understand Tractor Supply Co, but it is not a store you would go to every day. It fills a niche,…read morebut it is not a niche that everybody needs. The only way I end up here is when I am out with family. When that happens I am like an angsty teenager walking around the store. You know, I walk around, touch things, stare off into space, complain. What I do enjoy is when they have the chicks and ducks in here for purchase. That definitely keeps my attention. I always enjoy that. I always end up looking at the pet supply section as well. Every so often you might find something you need there, but it's not a given.

rewards program to hard to get into. no available help provided. Unable to access my free delivery.read more

"Scotty" (blue mohawk) is by far one of the worst workers I've ever met. My husband and I came in…read moreto get our dogs food which the website states they had. We politely say "excuse me" and he greets us with an eye roll and a "what do you need" and a snarky tone. We asked about the dog food and he very rudely says "we're all out" huffs, and storms away with a cart. This is by far the most unprofessional experience i have ever had and we will NEVER be back to this location. I hope whatever team of managers see this review can look at your cameras at approx 1:35pm Saturday 04/05/25 to see and hopefully hear how this horrible employee treated us over a simple question.

I booked an online training course for my new puppy a month in advance of when it was to start. I…read moreshowed up the day of training, and was told they had no record of me being booked for training, and being there were no other dogs registered for that class I would have to wait for the next one. They gave me no options. I explained all of this to Customer service and said at minimum they should not only give me a complete refund but also give me a gift certificate or something for my time, trouble and aggravation. I got ZERO This is ABSOLUTELY unacceptable, and I believe the Trainer just failed to cancel the class when they only had one puppy registered. If this is how they treat Customers, I would steer clear. Totally unprofessional!!

Review of the grooming side: Since my previous groomer shaved down my dog without my permission,…read moreI've been using Petco's grooming service and I'm very pleased. The only issue we had was that someone unilaterally canceled my appointment once. It hasn't happened again and I know what confirmations I should be getting and when. I like the options offered and how pampered my dogs are when they're there. The dog who needs more grooming is a senior and the groomers are very in-tune with how he's feeling and what he's able to tolerate. They've also never changed what I've asked for without notice and they go over everything that happened during the visit. I also like being able to pay before picking up my pets and that my animals stay with a single groomer throughout their experience.

This is a nice newer location for the chain. It is well organized and staffed. Products are easy…read moreto find and even if you cannot find it, an associate is able to help you out. Nothing to write home about on this location, just that it's convenient when in the area and sometimes you can snag a deal here.

Stopped in today to pick up some potting soul for the garden. Everyone was so kind and…read moreknowledgeable. And incredibly accommodating. She even went in search of some cardboard for some hostas I wanted to purchase. We will be coming back for all our garden needs. Thanks again!

From the owner: Family owned Lawn, Garden, Farm, Pet Food and Supplies, Carhartt, Hardware, Ammunition, Propane…read morerefills/new tanks available, Auto supplies, Indoor&Outdoor Furniture