They need less than one star. The initial visit was nice and friendly. Getting our actual jackets…read morecustomized became a huge hassle. They told us that they could embroider our greek letters for our line names and chapter. However, we got continuous phone calls saying that they could not do this or could not do that. THEN, instead of calling us prior to detailing our jackets and asking if we still wanted them done because of the things they "couldn't do", they did the jackets anyway and THEN told us they couldn't do it. The customer service was nice on the initial visit but the hassle is not worth it. Just send your jacket, sweater or anything else SOMEWHERE ELSE.

Staff are always friendly and the shop has a great variety of apparel -many colors, textures,…read moreoptions, etc. I highly recommend! Check out the clearance section!

Placed a purchase for a custom item in February to be deliver prior to May. Brought an exact…read moreexample with me. Received the item in November because they forgot. Wrong color, wrong customization after confirming/correcting the details in person and over the phone twice after the initial order. No responsibility was accepted for the inaccuracies of the order.

Kalamazoo sportswear handles all of my businesses apparel and uniforms. They always come through…read morewith the best garmets and quality prints. They are always able to transform my ideas and concepts into great products. 10 out of 10 recommend.

Very nice selection of fabric and friendly staff. They have a drop in sewing group that looks fun.read more

If you are in the market for a very fine quality quilt made by a very creative and talented staff…read moreof craft people - go no further than Quilts Plus in Kalamazoo, MI. Julie and her staff are truly amazing. I went in with a large stack of Hard Rock Café T-shirts from around the world and no ideas on what to do with them all other than having them made into a quilt - not even imaging how amazing and wonderful they would turn out. (Actually, ended up having enough to have two made - one US cities and the other for all my international HR stores.). They started by providing me with wonderful ideas and design - and then to see the results - I was truly blown away. I highly, highly recommend Julie and her team - super high-quality skill - awesome customer service. I have since returned with yet another project that is in the works now, can't wait to see the results of this one!

They did a great job printing our tshirts for Urban Adventure Games. And had excellent…read moreoptions/pricing.

Always consistent, excellent work! Amazing quality, and great customer service. Definitely will buy…read morehere again!