I went to underground to get a septum piercing. Everything was cool until I was laying on the bed & Josh was about to put the needle through my nose without warning. I told him to wait and asked him to guide me through the process and warn me when he was going to go through, and I was responded with, "Cmon man don't be wasting my time, if you don't want it you can go and I won't charge you for opening all of the materials." It was insulting, I was just asking for him to let me know when he was going to go through. Also, my sister who came to join me asked him about the after care in which he responded, "She already knows how to man," referring to me since this is the 3rd time I have gotten my septum done. Your job as a piercer is to make the experience as smooth and comfortable for everyone involved. This includes walking the client through the process, along with the after care. Instead, we received degrading, insulting responses and was told to "not waste his time." Mind you, there was absolutely no one else in the shop, I'm paying for a service, least you could do is treat your clients with respect. read more