They blocked my account after leaving Prague and now I need to fight for my funds because their…read moreonline banking app only has the capability of recognizing the Czechs ID cards. My recommendation would be to stay away from this bank. The Customer Experience & Complaints Management representative basically made fun of me when I tried to explain that it is literally unacceptable to treat a client in such a way. Worst banking experience I've ever had. I don't know if I'll ever be able to access my account again.

Good place to get money from for the exchange rate.read more

Easy breezy. Friendly staff…read moreReasonable rate Clean and convenient Fast and secure I had a small change to exchange. They happily accepted.

Definitely recommend this exchange place. I got 2300 for $100 and when I calculated it I o my lost…read moreabout $2. I should have checked about exchanging usd to euros but I forgot. Definitely come to this place and if you're traveling outside of Czechia see what the euro exchange is because when I went to Vienna they took $35 for exchanging $200.

Needed some cash for opera tickets and was scandalized by the rip-off exchange this bank offered -…read moreworse than any Change office in tourist squares. I thought Raiffeisenbank to be a decent bank, not an unscrupulous fleecer.

I'm sorry but I can't believe a bank has a five-star review and only from one person. Must be some…read moretool.

It's a pretty good bank, probably the best in Prague. But I had negative experience with it once…read more I applied for a credit card and went to a couple of appointments. We filled almost all the documents and got everything almost done. But at the very last step they denied me the credit card citing that they can't issue a card to me because of my visa status. Only permanent residents can get a credit card with them. Would be really helpful to know that ahead of time. Instead a lot of time wasted.

Used their ATM to withdraw cash while in Prague- they didn't tell me upfront what the fee would be…read more It came out to more than 10 Dollars in the end. They make money by ripping off tourists.

Was in Cesky Krumlov with two of my friends end of May, saw the cash machine. Using our U.S. debit…read morecard, wanted to get some CZK. As the key button moved, it warns that the "there may be a service charge". But never states the amount of service charge. I withdrew 500 CZK, but when the receipt came out, it charged me 195 CZK for service charge. This is a complete rip-off!!! This bank gets very rich from a one-time tourist??? Please, other tourists don't ever use this bank's cash machine to withdraw any cash!!!