She was very rude and had a bad attitude when taking measurements. Also when my hair was in the…read moreway, she demanded I fix it and sighed when I told her I didn't have a hair scrunchie. There could've been a nice way to say things. Also, whenever she claims she can't do a piece (my last two visits), she rushes me off feeling empty. When your tailor makes you feel like you're walking on eggshells to talk to her, that defeats the whole purpose. Ironically, while I was changing back in the dressing room, she had a different customer come in and her face lit up and so did her voice. Terrible and unequal customer service.

I requested some repairs on a leather jacket and she was upfront about the time it would take to…read morerepair the jacket and the cost. She was very pleasant and the repairs were expertly done. I requested resetting the zipper and fixing the pockets. She also gave me an idea on how to replace frayed cuffs. Fantastic service.

Very helpful in repairing and restoring a vintage kenmore sewing machine I brought to her. It looks…read moreand works better than I had any right to expect!

This sewing center is TERRIBLE. I called and spoke to the owner Kelly on the phone. I made…read morearrangements to bring some work out to her and have alterations done along with some patches sewn on to leather and jean jackets. We also planned a day for me to come out and drop off all the garments. So about 1 week later I took everything out to Kellys Sewing Center to drop off. I live in Harbor Creek and its a 45 minute drive one way to her shop from where I live. When I got there the shop was locked and closed with no lights on even though her website on GOOGLE busness and Yelp business stated OPEN NOW. I checked all this before leaving my house to make sure I dont waste my time effort and money. I called the phone number 4 times from the parking lot but when the automated phone answered my phone, I got a recording asking me for an access code. I could not even leave a message. So I had to drive back home. It was 1.5 hours of my time and gas in my car wasted because of this situation and I WAS NOT HAPPY ABOUT IT. So the next day I called and some guy answered and I told him the situation and was still going to do business with them depending on how they handled this. Well the man I spoke to said to me "That's Life Buddy". He offered no explanation or apology and told me Kelly was taking a few days off out of the 4 days per week she is open. When I told him calmly that I was going to leave bad reviews on how they do business , he was rude and hung up on me. I can see they have an attitude and they will never get my business. There is no excuse for that kind of disrespect and attitude towards people that spend money at their business. It tells us all in the Erie, PA area quite a bit about their work and their business and how they treat their customers. I suggest everyone take your alterations and sewing work somewhere other than Kelly's Sewing Center where the customer is treated with respect and without this prima donna attitude. I wont ever go there again.

Erie Alterations replaced a zipper on a leather coat as well as replaced a button. The job was…read moreexcellent! The service is excellent and I highly recommend them!

excellent service. reasonable prices. work is perfect. Nataliya is very accommodatingread more

Owner of the business was a very nice woman. I've taken two jackets to her. Her work was great…read morefor a very reasonable price. I highly recommend her. -Layvee Weese

The woman tailor does free measurements. I stopped in yesterday to have mine taken because I am…read morehaving a custom jacket made. I would absolutely return to do business with her. We talked for a while about tailors in the area and she is such a pleasant person to talk to. But more importantly, incredibly thorough in her work despite making no profit off of me! I would gladly go back for to have work done.

Beyond hemming pants, there isn't anyone to do major men's tailoring in my town so I was beyond…read moreexcited to find Primo Tailoring. Just an amazing experience from the moment you walk in the door. Personable staff and quality workmanship. What more can you ask for?

A recent trip to see what PRIMO was about led to me ordering a bespoke suit and I imagine many more…read moreitems of clothes. The staff is so professional and understands their craft which helped me understand the value of their service. I will no longer be buying factory made clothing and instead buying locally and getting better fit, service and quality for my money. This business is an incredible service to have access to and I encourage everyone to at least stop in and take a look!

Quick, quality service at a good price! Small family business (I assume). Friendly and…read moreprofessional.

Hooked us up with a new zipper for Dads ol Browns jacket. Nice place and look forward to having…read moresome boots done. Nice to know we have this speciality service. Hate to have pitched his jacket for a zipper.

I came here for alterations and was initially a little disappointed. They don't have someone in…read morehouse that pins the clothing on you so you need to come with the clothing prepared. Luckily I had a good idea of what I wanted done and the young woman behind the counter was super sweet, friendly and helpful. Without hesitating she got some pins and helped me pin my clothing. I had a pair of pants and shorts taken in an inch or so. I also needed a new zipper put on a pair of jeans. I dropped them off Monday morning and was surprised and happy to hear they could alter my clothing by Friday afternoon. I swung by a little before my order was supposed to be ready and the same woman was behind the counter. She greeted me with a smile and immediately grabbed my order before she even looked up my name. Thanks for taking care of this! Between the customer service and promptness of the alterations I will absolutely come back.

I had a great experience. I was early for my pick up and they hustled to get it complete. I…read moreappreciated there understanding!

Sew Royalty! Thank you so much for coming thru in pressing our logo on some tablecloths for Erie…read moreInsurance for our Juneteenth event! Very professional, timely and great communication from beginning to end and also reasonably priced. Tablecloth's turned out great. I would definitely recommend!!

Caring, great service at reasonable prices. Offers suggestions and makes beautiful items.read more