Sarei was very accommodating.w were in and out in no time, the even had a loaner wheelchair to get…read moreme in to shop. Ended up buying an awesome walker

Absolutely Amazing Staff!! Always so patient and eager to help! Could not ask for a better…read morepeople & environment. Whether you are in the store or calling over the phone they are so helpful! They are True Angels!!

I would recommend this company only for people that are getting certain kinds of Durable Medical…read moreequipment. I have received my Commode, two actually. As for the first one, we hadn't realize it wouldn't work for my specific situation until I tried to use it, and after speaking with the Fletcher's Staff about the issue; they advised us as to the correct specifications as to what my Doctor needed to write the order out for in order to get my insurance to pay for me to get the Commode I needed. Another instance was getting my shower chair. We had a slightly similar problem when the order for my shower chair came in, but the staff members remembered me and that I had a very complex situation, so when they brought out the shower chair they set it up like it was in the tub in order for me to see if the chair would work for me to transfer over to it from my wheelchair. We learned that I needed a different shower chair than the standard shower chair. Thankfully, I didn't need a new order for it, but the service was really great and they treated me with respect and kindness throughout the whole process. Another time I had finally gotten the authorization to get a custom made Wheelchair made to fit me and my needs. Fletcher's was right there for me and when my new Wheelchair was ready they brought me back to the back repair area to finish the fitting of my chair. The Staff members that worked on my chair and made sure everything fit perfectly to what "I" wanted and needed, always asking me: "Is this comfortable? and "Do you want anything else specifically done?" Made the experience a lot more personal and easier to work through. And yet another time...I called to set up maintenance check and adjustments for my Wheelchair, (I will say that it took me a little while to get through to get to schedule the appointment, but I completely understand that they are busy helping customers and replacing stock, as I've watched them work on the previous times I had been there, though) much to my surprise during my conversation with the staff member, I was told that they offer home maintenance service, so I didn't need to bring my chair to the warehouse. The Staff member that came to my house was courteous in the way he treated me, and my home, along with the belongings in my house; respectful in how he spoke to me, and gave me his complete attention when I spoke, taking everything I said about what was happening with my wheelchair and how I felt I could have greater control and comfort while in it seriously; patient in how he never rushed me, or dismissed my concerns or questions, he was always willing to answer my questions; he was definitely knowledgeable and confident in his knowledge, but he was also very willing to listen to ideas and willing to look up things if he didn't know something off the top of his head, as I had ask for something that he wasn't sure was available for my kind of wheelchair. I have just called again because someone who handled my Wheelchair had handled it wrong and warped a plastic section attached to the frame that is now impeding my ability to roll well. And Yes, it once again took some time before I got someone on the line to speak to, but once I did they were professional and respectful in getting me to the right department and once again when I got to the Maintenance department I was quickly able to setup an appointment for someone to come see to my Wheelchair with no fuss. I can't account for why so many people are having issues with Fletcher's except that most of them seem to be issues having to do with CPAP or other kinds of PAP machines. Which is why I said that it really depends on what you're getting at Fletcher's. I got my CPAP and all of the continual stuff for the CPAP through another company and have no issues...BUT for my Physical Durable Medical Equipment, Fletcher's seems to be doing really well for me so I see no reason not to recommend them for that purpose.

Worst Medical supplies company I've ever dealt with. Received new C pap machine about 2 months ago…read more Machine included clear tubing not compatible with machine instead of Climate Line Air Tubing. After many hours on phone being bounced between various departments no results. Got responses such as" I'm with Oxygen department but will message CPac department. Ended up purchasing tubing elsewhere.

The call service is a ioke. Thev used to be great no issues…read more That has significantly changed. Ido not believe they have any office staff anvmore! I think thev went fully online ordering and you ONLY speak to people Philippines. The last time Michelle was in office was 9/26 she never called me. 10/02. My Dr sent the script 9/9. I was suppose to have a new in office fitting. I am still using the same old mask and tubing. Ever since this Valmar company took over..straiqht down the drain. I would steer clear especially if using Military Benefits, there is better options in town. If don't get this resolved I am taking my business else where. Stop being a small business wanting support and then moving obs that could be for stay at home parents here supporting one another and moving them overseas. I want to do business with people who offer customer personal service not 1 hour on a call. and when I ask the person "is that what you just said" they sav "i don't know" 10/22 the never contacted me I went b the office nothing place is a ghost town dk what scam valmar is doing but they didnt even send my stuff to insurance till 10/10. Did it wrong was denied with wrona codes. Never called me then i qet a texi today with no info but savs I have a bill. I can't see it and even when 1 tried an account.... have no info on this mvsterious pill! I will be filing a complaint with the AG of Florida about this buisness. I already told mv doctors office and thev will not be using them anymore either. Next I will file a complaint with Tricare east.

Care is amazing. Was on the fence about using CPAP. I came in to explore my options. No pressure…read more Brenda let me try out different devices . Greg Sapp, one of the owners, took the time to give me a real education about what CPAP could do for me. Long story short, these guys have improved my life. 5 stars all the way.

I have always had a good relationship with this company. When we needed supplies, all I needed to…read moredo was give them a call. I did need to call while out of town, their response was quick and very helpful They helped me to resolve the issue on the phone and gave me the name of a company near me if I had further difficulties. My husband expired 1-3-18 so I no longer need their services. Should a need arise in the future I would not hesitate to use this company.

I have been using this company for almost 10 years. I never had a problem until recently. First…read moreit was the tubing. The ends would twist and cut off my air supply. When I called them about it they said they would send a different tube. They did, but for the next two orders I had to remind them of the type of tube I needed. Now, the air-flow (my name for it) on the mask pops off in the middle of the night. I tried popping it back in, but the air just blows it back out. I called to get the mask replaced because this is obviously a product malfunction. All they could tell me was that my insurance would not cover another mask until September. Nothing about returning the faulty mask to receive another one. I asked about purchasing a new mask and they sent me to a site where I would have to figure out which company to deal with. I couldn't even get the model number for my mask that would fit on my tubing and machine. I am waiting now for someone to call me back to give me information about what to order. Let's see about an hour 15 min now.

Tiny- hole in the wall- pharmacy. Not much to look at- the Wicked green exterior of the strip plaza…read moreleaves much to be desired. Inside you will find a tiny storefront with limited over the counter pharmaceutical products and a counter for your prescriptions. You can also get CBD, flu shots, covid vaccines and more here. My interaction with staff is why the four stars! The retail front of the store was 3 stars. Doing you research about local small pharmacies is worth the trip here.

They have the Johnson and Johnson Covid vaccine in stock... One of the only places in Jacksonville…read morethat has it in stock.. awesome staff very knowledgeable and very friendly. Great pharmacy!!!

Honestly only con parking. Amazing people, great products. Very friendly and helpful. I will use…read morethis place again if I ever need to rent another product and will recommend this place. Like I said the parking completely sucked it was i little tucked away and hard to find but, once inside everyone was friendly and helpful. They went out of their way for me. I felt like I really mattered, or maybe the most important client! Even if my order wasn't super valuable. Also another huge upside the cost was really reasonable.

This company was selected by the VA to receive my Pride Jazzy Power Mobile wheelchair on my behalf…read moreand install a chair lift. My wife and myself sat in the office the entire time. Joy Miller who represented herself as the CEO/Owner of the company was neither helpful nor hospitable. In fact we witnessed two other veterans who came in the office to speak with her and received an unbelievable unfriendly welcome. They ended up walking out. She has no respect for the Vet and I do not wish to use her company again. I believe the owner is Jack Ruis. He was outstanding putting everything together and explaining everything. He was terrific and is 5 Star. However, Joy Miller, CEO/Owner was terrible and deserves a negative star, correct, a negative star.

Great items. Personal was awesome & very helpful. The prices are even affordable! My advice is to…read moretry this place atleast once. You won't regret it.

Atkinsons Pharmacy always has what I need. The staff is always very friendly and helpful.read more

Great staff. Lots of scrubs to choose from. I just recently joined the medical field and haven't…read morebeen anywhere but here and couldn't complain much about anything. Great store.

Awesome customer service with our dental practice. Maddie came out and provided awesome service to…read moreour employees! Great job 5 Star service!!