I would have given this a five star rating... until I witnessed the way that an employee treated my non-white friend far different than I have ever been treated here. As of the actual building Rooms are nice, far larger than what I was expecting (from a city that packs students in tight) if anything has an issue they will fix it quickly (only if you email them not if you fill out the form online). Make sure to take pictures and document things the main guy at the front desk is amazingly friendly and always says hello, quick to solve problems. I will say the RAs are rather standoffish but honestly, it's a studio apartment so doesn't really make sense that they'd be as involved like in the US Freshman dorms. My sink leaked when I moved in they got my move in date mixed up and didn't have my linens ready, all was promptly sorted within a few hours. the room had not been thoroughly cleaned (when I had to move the fridge there was so much grossness) the shower is kind of small and the shower curtain doesn't do shit (hence the drain in the floor of the bathroom). The sheets you can buy through the university housing are cheap and the quality reflects that rather itchy had to use fabric softener (which I have never used before in my life) the desks are really long plenty of room heater works great and if you gave some boxes storage works perfectly. The carpet had not been steamed cleaned before I moved in and the windows could really use a washing. All that said I WOULD HAVE given this still a 4.5 out of 5, way better than anything I've had in the US way cheaper than the housing options comparable at my university. Beds are wider but beware KING SINGLE meaning not many places have this sheet size not at the warehouse either. The gym is mediocre, nice to have a trash shoot and the hallways really should be cleaned more often, still, I've loved living here until this larger issue occurred see below. It is super close to town and has several minimarts within a five min walk as well as a liquor store/bottle shop. Only a ten minute walk to the general library (at least for me some say 15).
But then I had a bad experience with one of the employees, one of my friends came to pick me up from my residence and pulled into the car park (there were 4 spaces open) I got in and we were chatting before we would leave. The guy came up very aggressively told us to leave and quite frankly seemed to have been much harsher to my friend because he was black. I was astonished and so ashamed because the employee also happened to be of my nationality. My friend was very politely explained that we would be leaving soon and apologised, he continued sternly to tell us to leave and threatened to call the tow truck... we had a not even a FIVE MINUTE conversation catching up. We were doing nothing wrong minding our own business no alcohol no smoking just chatting in one of four other open spaces in the evening. I have seen Ubers wait there for longer. So disappointed in the blatant form of prejudice and racism, regardless if those were the rules that we can't park it was causing no harm and he should have been far more polite. He loomed over us until we were completely out of the parking lot! I cannot speak from experience if this is a safe place to live if you are not white but I would definitely ask around to make sure it is a safe supportive space before you chose to live someplace in general read more