We chose Charity Cab for a ride to SFO from San Ramon and back, and Keith was great! Although there…read moreis "cab" in the company name, Charity Cab is a private car service with 2 comfortable cars that Keith owns and operates. This was the second time we had used Keith; the first was an early morning trip to SJC. He's reliable, efficient, friendly and cost-competitive with other private car services. When, like us, you need to get to SFO or SJC reliably, and don't want to drive and park long-term, there's no better option I know of than Charity Cab. Ride share apps are hit and miss, and the last thing you want is to have to wait 45 minutes for a ride. And driving an hour, hunting for a space, and lugging a few large suitcases into and out of an airport parking shuttle that makes a dozen stops before your terminal is a drag. And the last thing you want to do after a long international flight is drive an hour to get home late at night. Keith will accept credit cards, but prefers cash if you have it. I highly recommend Charity Cab!

Keith shows punctuality by showing at my door 5 mins earlier for the 6am pick up. Clean car and…read moresmooth drive. Highly Recommended!

On time, dependable, reasonable and I'm so glad I found him! Great service and he is reliable. Will…read morebe using him for all my ride needs to the airport.

AJ arrived early and we had a great ride to the airport. Being dropped off at the terminal was much…read morebetter than driving, parking and then getting to the terminal.

Traveling is already a hectic thing to do when you have a big family, but what's more hectic is…read moregetting your big family to the airport in one vehicle. We were pleased with the service we received to and from the airport with 5 kids and 10+ luggage's! When we arrived home from our trip, our driver was there ready to pick us up and gave us exact location pickup , no hassle at all.

Don't recommend this business for airport transport. Had to schedule a very early morning ride and…read morebooked it three days in advance. Even called the night before to confirm. Pickup was supposed to be at 3:30am. Company sent AN EMAIL just after midnight cancelling my reservation stating they couldn't find a driver. No phone call. Woke 30min before my scheduled pickup and found the email with no time to spare. Horribly unprofessional. If your ride is a critical one - suggest you find a more reliable company.

Absolute ripoff! First they give you the base rate, but surprise you with additional fees when you…read morearrive at your destination. It cost triple the price of what Lyft estimated. I made a huge mistake using this service. Use Uber or Lyft and avoid this Taxi service.

We always used DeSoto before Uber/Lyft became popular and they were great, even fabulous. However,…read moreour recent experience changed my mind. On 8/24 I called in the morning to request a ride for that evening in Livermore. Needed a pickup at 5:40 p.m. for a 6:00 private event we were attending. At 5:50 I called to see where the driver was and was told "not to worry, he was on the way". At 6:05 I called again and asked the person answering the phone to call the driver to find out where he was and asked that person to call me back and advise me of the ETA. I never received a call back and our driver never showed up. We ended up driving our own vehicle to the event and we're obviously late. Horrible service. Will not use again and have let others know as well.

Best Car Service to and from the Airport!…read more We have been using Tri-Valley Airport Service for over ten years. For our recent overseas vacation, we booked round‑trip transportation to and from SFO. Making the reservation by phone was quick and easy. The day before our departure, I received an email confirmation and a reminder of our scheduled pickup. On the day of the trip, our driver, Nathan, called 30 minutes before his arrival at our apartment in Dublin. He arrived promptly, assisted with our luggage, and provided a smooth and comfortable ride to the airport. Nathan was courteous throughout the trip and ensured we arrived on time. Several weeks later, the day before our return flight, I received another email confirmation and reminder that Tri-Valley Airport Service would pick us up at SFO. After landing, I received a text notifying us that the driver would arrive shortly--even while our plane was still taxiing. Although we were delayed exiting the terminal due to heavy arrivals, Nathan reassured us via text that he would wait. We met him at the limo pickup curb, where he again helped with our luggage and drove us home safely. We are extremely pleased with his professionalism and service. We will continue to rely on Tri-Valley Airport Service for our future transportation needs. Kudos, and keep up the excellent work!

Had to rave about Nathan and the amazing service we received! First of all, booking our…read moretransportation was super easy. We were even upgraded to a better vehicle, which totally fit our needs perfectly! The chauffeur who arrived was very friendly and very accommodating. I rate this company at 10 with customer service. I will book my next ride to the airport through them!

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

I have been using this company for years now. On our last trip we were delayed 2 hours, yet our…read moredriver was there to pick us up! Vehicles are always very clean and elegant. Drivers are always very nice and friendly. Extremely dependable. I won't use any other service.

Sometimes necessity demands that you use a service you've been warned against, as was the case with…read morethis Yellow Cab. After my experience tonight, I'd rather stick my thumb out on the side of the highway! I phoned with my coordinates in Danville and was told a taxi would pick me up in 15 minutes, so I dawdled in some stores to pass the time. Half an hour later, nothing. So I ring again only to be put on hold. Me: pester, pester, pester Dispatcher: "on our way", "on our way", "on our way" Rinse, repeat three times. Finally, I climb into the cab and tell the driver my destination, BART, only to have him try and wrangle a full fare all the way to my house which he quoted at EIGHTY dollars. Are you out of your dog gone mind?? I could buy two pairs of mediocre shoes, or one pretty decent. Stock up on groceries at the Bowl for a week. Drink six greyhounds at Van Kleef. Do I look mad?? I was firm but throughout the entire twenty minute ride he kept harassing me. The last time I'd been that pissed at a stranger was when this woman lamented about how "kids are so stupid" at the Exploratorium. Hear me roar, "NEVER again will they have another dollar of mine!"

If I could give this company ZERO stars, I would…read more I called for a taxi at exactly 2:59 today. I was told by the dispatcher, "They will be there in 10 to 15 minutes." As I am sitting here, it has been 52 minutes and I've already called another cab company. I understand that there are more pressing issues in the world, but if your business is picking people up and dropping them off, then you might want to at least try and do a good job at it.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Efficient service. On time, clean, and safe. I've used them several times I do recommend them.read more

Couldn't have asked for better service! I've used Nathan and his team a couple of times for both…read morebusiness and personal trips to the airport. Each time, there were prompt, professional, and most of all, flexible when flights were delayed. Another plus was ease of payment and receipt for services. I highly recommend Nathan and his team. I like to support small business owners such as himself because they truly do take care of their clients. And he remembers me! Looking forward to booking my next trip with his team and starting my vacation right.

We travel frequently and the car service we have been using for the last 7 years raised their rates…read moreand we decided to give Pleasanton Airport service a try. We were not disappointed. Michael arrived early for our pick up and waited patiently while we locked up the house. Raj was early to the airport and after we retrieved our luggage and called him he picked us up within five minutes. The cars are clean and the drivers are courteous and timely. Pleasanton Airport Service is our new go to when we require transportation.

I must note that this cab service was a welcome change from the regular dingy cabs i've taken…read morearound. (no offence) What i looked for, i got - a professional service, clean cabs (new model cars too), and always on time! (phew! thank god for that!) Drivers were pretty hospitable too. that always helps! :) I'd recommend to anybody in the area for sure!

I called a cab to go to airport and because of them I missed my flight.There was a no show at 5Am…read more WHen I called them to find where my cab is, the dispatcher seems like he just woke up. He kept asking me what, and where you need a cab. I was sick listening to his accent. No help at all. I hate them and will never call them again. Please avoid this company, otherwise you are getting yourself in trouble.