Traveling is already a hectic thing to do when you have a big family, but what's more hectic is getting your big family to the airport in one vehicle. We were pleased with the service we received to and from the airport with 5 kids and 10+ luggage's! When we arrived home from our trip, our driver was there ready to pick us up and gave us exact location pickup , no hassle at all. read more

Don't recommend this business for airport transport. Had to schedule a very early morning ride and booked it three days in advance. Even called the night before to confirm. Pickup was supposed to be at 3:30am. Company sent AN EMAIL just after midnight cancelling my reservation stating they couldn't find a driver. No phone call. Woke 30min before my scheduled pickup and found the email with no time to spare. Horribly unprofessional. If your ride is a critical one - suggest you find a more reliable company. read more

BEWARE: A confirmed reservation may NOT REALLY be confirmed. I had a confirmed reservation on 10/4/21 for a very early pickup at SFO on 10/18/21 at 12:30am. As I sat in the Boston Airport on the evening of 10/17 I received a call from Tri-Valley saying they didn't have a driver and wouldn't be picking me up. They said I had time to find another ride. They gave me the number of another company and said to try them. Seriously???? You have no driver? When did you know this and you're just now telling me?? What if I had been in the air and arrived at SFO and found I had nothing? I called 7 other taxi and car services until I found East Bay Shuttle to pick me up at SFO and get me home to San Ramon. Will never use Tri-Valley, a truly unprofessional and undependable outfit, again. read more

I recently used this service to SFO and the driver Ali was great showed up for my 4am ride to the airport and I used the site to book very easy and still called to confirm and everything was but very friendly masks required but good service see you next time. read more

Thank you Tri Valley Taxi for the excellent service to Oakland International Airport. Needed to leave at 445 am.... no problem... our driver was prompt, pleasant and his vehicle was beautiful! This is the best way to go! read more

Update review on the return trip: The driver called to confirm my arrival prior to my scheduled pickup time. He helped to load my luggages and helped my wife to secure our kid to the child seat on a rainy day from SFO. The ride was pleasant and professional. All in all, very good experience and certainly will use the service again when needed. read more

The drivers are unprofessional and curse at you loudly when you don't tip the amount they demand.

Great experience. Truly very professional, courteous and polite staff. The rates are very competitive and their service is by far the best I have experienced in Bay Area. I am certainly recommending them to my friends. Good job guys! read more

I couldn't be happier with this service. This trip to SFO was the first time using the town car taxi to airport transport service. When I arrive in OAK with a companion, I usually take a cab to the BART station, and then make my way to the sfo. Given that I was flying solo and arriving late at night, I wanted to make sure that I arrived to the city safely. Yelp pointed me in the right direction with Tri-valley taxi service. I booked the day before I arrived. I made phone reservations and prepaid in advance. I was told that a driver would be tracking my flight and would text and call me upon landing. Sure enough, when I switched my phone from airplane mode to normal, I received a text from my driver Mike that he was at the airport and to text him when I had my luggage and was ready to leave. He called to confirm a curbside pickup point and told me that he would be in a black Town car taxi. Everything went smoothly. In the car, there's bottled water waiting for you. Dropoff at my sfo airportwas not a problem. Mike already had the destination address in his GPS. I was so impressed with this service that I booked Tri-valley taxi for my return trip to the airport. To my surprise, I had the same driver, Mike! Just like before, he was right on time and called me when he was outside the apartment so that I did not have to wait curbside in the cold. Mike is a great driver-punctual, professional, and friendly-I highly recommend him as a driver. What I love about this service is that the fee is all-inclusive, and you can prepay so that you don't have to worry about carrying a certain amount of cash and worrying about change. read more

Booked online. Never got any confirmation or email. I finally called them to confirm. They answered the phone really unprofessionally. They told me they were going to cancel the reservation because the online quote was too low. I asked if he would honor the quote and he said no. Not sure why they got such high reviews. Must be one of the companies that pay Yelp. read more

This is by far the worst taxi service I have ever had. We arrived at the airport expecting a good size van that would hold 3 adults, 2 children and six luggages. Instead we got an old van that can not accommodate what was requested for. 2 of the adults had to call an Uber. The lady driving the van was not helpful at all. She just stood there and hesitated to fold the 3rd row seats to accommodate our luggages. When we were situated, the driver asked where we were headed to. The reservation was made a Week ago and all the details were given. To top it all of her GPS wasn't working. What kind of service is this?!? When we called the business line to complain about the situation, the lady got frustrated and hung up on us. This should be reported to Better Business Bureau. read more

Arrived right on time and got us to the airport exactly when we wanted. Clean, comfortable vehicle Great driver. Would definitely use again for our airport transpiration. read more

Updated!!! We had a 5am flight and needed to be out of the home by 245am to make it to the airport. They were proactive at reconfirming with us via email and phone. They were punctual and drove very safe! They had a car seat for our daughter and it was clean and comfortable. Shawn or Sean sp? Was very professional and courteous. The music in the car was instrumental and very tasteful. They came in a full size SUV for us and the ride was very luxurious. But if you get car sick my son wants to warn you not to sit in the very back. There was room for all of us 6 incl driver and probably 4 big suitcases. We would use them again. UPDATE! This portion is based on our pick up. My husband made confirmation phone call to make sure they would be there. We arrive at airport and there is no one with our name so we have to guess where they will pick us up so we have to call them. They said go to taxi area. 40 mins and 2 more phone calls later a taxi minivan picks us up??? The company outsourced and get this no car seat!!!! This is not the taxi drivers fault it is a pretty bad fall through by the company. If you drop us off with a car seat we need one when we are picked up too?! So will we use them again??? Depends on what happens after I post this. Everyone is entitled to a second chance. Updated again! So I wanted to give them a second chance and I needed a ride for my son to foothill high school because he broke his leg and usually rides his bike to school and I was unable to take him one day. I had called Sunday 1:30 PM and spoke to a lady who was nice and gave me a quote for $2.50 minimum since the school is so close. She said the car would be there Monday morning at 7:30. She didn't mention any confirmation call or email so I assumed Monday 730 the taxi would be there. I work night shift and by 730 my son text me the taxi is not there so I call them and a man answered the phone and tells me there is no reservation made and asked me if there was a confirmation email or phone call I said the lady did not say I would get one. He also told me that the cost would be about eight dollars and so I told him what the lady told me and he said it was all wrong and she will be spoken to. In the meantime he said he would have a driver over around 745. I got home at 7:50 and the taxi arrived at the same time as me so I canceled the service and took my son to school. Was very unreliable. No more chances. read more

On time, friendly and competitively priced! What else can you ask for??? I'm definitely using these guys from now on =) read more

Ordered a car for SFO at 7 AM (Dec 22). For whatever reasons - it hadn't arrive (I had to urgently look for alternatives). read more

I had a lot of luggage and needed two carseats, but Tri-valley taxi did not disappoint. A luxury car, courteous driver, on time and an overall good experience. Got to the airport on time and without any problems. Would highly recommend Tri-Valley. read more

Good price and good service the ride waS on time and cash on delivery and easy process.

Well my car was broken down on the highway and I called a towing company called United tow and he referred me to desoto cab and they came and got me and the driver was professional and very nice and took me home and he was nice and polite the driver had sanitizer and clean taxi thanks ali for the smooth ride. read more

Have used them a couple of times and they're fantastic. Reasonably priced and most importantly, very prompt. Will continue to be my go to shuttle to airports. read more

Great service! Courteous and on time. They are so friendly and helpful. They know exactly where to go for good food and a good time. Strangely enough we share the same last name. Cool ha?! Small world I guess. Best cab service in town. I highly recommend them. read more

Great service. Our driver was waiting for us when we arrived on the street. We both felt very safe on the ride to our destination and were very pleased by the ease of payment. The car was spotless and didn't have that terrible taxi cab smell. The driver didn't chat our ears off either (bonus). I would recommend this service to anyone traveling the bay area. read more

NEVER AGAIN! I have used this company actually a lot whenever I fly out of Oakland Airport especially for early pick ups and I have never had a problem. I called last week to make a reservation to pick me up at my house and than to pick me up at the airport for a days later. Earlier in the week I had them pick me up at my place at 330AM, no problem. Today, I fly in a little late from Orlando. Didn't hear from any driver, so I called the company. The company claims that I never put in a resvervation for pick up. Excuse me?! The hell I didn't. They couldn't get anyone out to me so thankfully the Oakland airport has a to go taxi service by baggage claim. Sorry but you guys lost my customer service. Never again will I use this company. read more

I have been using their services earlier this year and they are the best among 3 airport shuttle services that I tried in the past couple of years. So I decide to use them again and will stick to them in the future. They are punctuate, nice, and polite. The fare is very competitive. This is the One Company that I do refer to others. Great service and I like them very much. read more

Driver arrived on time and called to confirm he was outside already! Have always used this service - does not disappoint!

This review is not based on any service I received--just a warning that they seem to be out of business. Their phone number goes to a generic voicemail ("You have reached 925...") and they did not return my call. Yelp needs to mark them as a closed business. read more

This is my first experience with this company and it will not be my last! Scheduled a pick up for my sister to Oakland Airport at 3:30 a.m. Because of the early time, I was a little nervous as to whether a car would actually show up. I didn't have to worry because the car was waiting in front of my house at 3:15 a.m.! The service was prompt, friendly and reasonably priced. Thank you! read more

I had an early flight and couldn't find a ride to the airport. Mo was 5 min early, very professional and nice, and the cab was clean

Excellent service to/from OAK airport (picked up in San Ramon). Promptly arrived at 4:15am on Saturday a.m., friendly, cab was clean. Because of my mobility and back issues (use cane), my driver kindly got my bags from upstairs and stayed to help me get checked in with skycap once at airport. Upon pickup a week later, though my flight was an hour late and they had difficulty reaching me (my cell died), they managed to pick me up anyway fairly quickly. Will definitely use them again and recommend to friends! read more

Tri-Valley Taxi went above and beyond to rectify an unfortunate situation. I have the utmost confidence that Tri-Valley Taxi tries to keep their customers happy and I'll be using them in the future. read more

Just got off cab!!! Had ab amazing experience...everytime cab was on time and charges were low aswell! Will book it again for sure!!!

We had great experiences with this service. First to and from the airport and then this weekend to and from San Francisco to see Phantom of the Opera. The driver was on time, very friendly and drove safely. read more

My first experience with Tri-Valley and I was overwhelmingly impressed. The communication was amazing. The car was clean and very comfortable - driver had water and iced coffee waiting. The driver was excellent - not once did I feel nervous or uncomfortable - obviously an professional who cares about the quality of work he does. Well done! Highly recommended. Oh, and price was reasonable compared with other services I researched. read more

Great service! Car was absolutely spotless, driver was on time (early early morning) and polite. Would / will definitely use them again

This is by far the best service I've received coming from a taxi company. I've used the service 4 times already and like how Ali the driver remembered me and is very funny. The cab is ALWAYS clean and that's a huge plus since I have bad allergies. I look forward to my next trip and definitely recommend whether its going to an airport or local run. read more