Nothing short of 5 stars. John went above and beyond with our pickup which included loading heavy…read moreluggage and with the long ride was nothing but positive and polite. This is our 3 time using them. Very honest and transparent company. Highly recommend.

My friend stopped driving a couple years ago when he turned 85 and has been using Best Taxi, and…read morerecommended them to me last month. I've used them four times for PHL (Airport) transport and service has been reliable, prompt, and worth the extra $$ over Uber or Lyft. The driver has always been at my condo 5-10 minutes prior to scheduled pickup for early morning departure. Last Saturday we came back to PHL (1/14/22) from Palm Beach, Fl around 5:15 pm. The driver called and texted us to let us know he was waiting in a White Lincoln, clear instructions of meeting place, and we found his car as soon as we left the terminal. It was freezing Saturday night and we probably would have still been waiting for Uber by the time we got home. Excellent reliable service

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

Due to the rain, I wasn't going to walk to Suburban Station to try to take the train to the…read moreairport, nor was I going to spend $166 for a sedan to take me to PHL from the hotel. Looks as though a cab was my only option. Since I wasn't sure on rates, I had seen (on another hotels site) that it was a flat $28.50 to go to the airport, but after calling 215getacab, the dispatcher quoted $32 give or take. He could have been more helpful, but technically he did answer my main question. As for the information online, I didn't know what an egress fee was, or information about the meters, etc. for this specific trip, so I just bit the bullet and managed to get one from my hotel. There is a hotel fee for about $3 which isn't terrible, but now I can see why people go around the corner to hail a cab themselves to avoid the fee. Kwame was my cab driver, and he was cool. We talked a little but mostly had the ride in silence which was fine with me. He did start the meter by accident, but I was charged a lesser fee once we arrived. I felt the trip was shorter than expected, as it's been so long since I've taken a lot of these roads, especially to the airport. Once we arrived, Kwame was kind to carry my bag to the curb under the overpass so it would stay out of the rain. I know some people had negative experiences here, but I'm pleased to say mine was the opposite. Thanks to Kwame and 215 for getting me safely to where I needed to go!

On 17 July 2026 approx 1300 cab number P-0428 overcharged us by $8 vs the airport to downtown…read moreestablished fixed rate, and denied the fixed rate applied because of traffic (which appeared to be fairly normal, and which is not listed as a reason to waive the rate). Not a lot of money, but dont like being cheated and dont like being BSed. I would avoid, or at least make the driver acknowledge the fee before considering using this company.

Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

I called and arranged for a ride .driver was nice and showed up quickly...however the quote on the…read morephone and the last time I came to Philly were different when the driver inputed the address. .it was way to expensive.

Dewan arrived 10 minutes early for our trip which was great..very nice and clean Yukon Denali for…read morethe trip. Flawless trip to Phila. For the return trip home he was waiting for us when we landed. Dewan is very personable and goes out of his way to make your experience memorable. Would highly recommend him.

1 day notice and they were easily able to collect my daughter and bring her home from the Philly…read moreAirport. They were early, professional, and according to her "super nice!" During the reservation time they were very responsive and quick! We will use them again!

Omary has the finest Uber ride, in Philadelphia, PA…read more Look at this maxed out ride and he is so dope; nice, professional and on it. Check him out on the Uber APP.

Yeah I just thought you got to pay $20 to retrieve your item if you accidentally dropped it or lost…read moreit inside the Uber. I took a ride across me $7 I dropped my item that's only like $7 and they charge me $20 to retrieve it it's like holding your item for ransom. So I look at it like if it's an item that's not worth retriever leave it be and if it is worth retrieving more likely you won't be able to get it and they won't reimburse you but yet they will charge you $20 to retrieve your own items. I use Uber a lot and they're about to lose a very good customer because they care about the money more than they care about their customers

Scammers, awful drivers, and liars working in support. Their driver almost caused multiple…read morecollisions on RT. 1, and reported it to them, but got hung up on after being told that the driver blamed everyone around him! I explained that I have a dash cam with 2K resolution, which is when their rep hung up! I would never trust this company and I'm glad Uber and Lyft are slowly putting them out of business.

Airport pickup from license TX-51789. I get in the cab, I'm giving the address and I get hit in…read morethe cheek by a moth. So, I exclaimed. He said I had an attitude. Did I want a ride, or did I want to sit around and look for a moth. I said I want to go. He said "i don't know, you seem like you have an attitude". I got out because I'm not going to be held hostage by a misogynist. This made him angry and he continued to yell at me that I had an attitude. Again, this was all because I exclaimed when smacked in the face with a moth inside a taxi, which made him threaten not to drive me because I "had an attitude". When I got out of the car, he continued to scream at me, so I told him I was reporting his behavior. He continued to follow and scream at me as I attempted to get in the next taxi, which led to the female taxi attendant at the airport having to redirect him while I l held my hand in front of my face l to show disengagement. This driver should be removed.

Wonderful company! Will definitely use them again if the need arises. I work for an attorney's…read moreoffice and a client needed to get to our office for Arbitration. Five Star was very helpful with pick up - drop off and payment. Highly recommend! Heather K.

hello my name is donna from the crowne plaza , i want to give special thanks to jim !!!!! hes a…read morewonderful kind person, he was one of the biggest helps i had since the frist time we met..... he a good looking man.... love donna floody room 828 the hilton hotel

Worst ride I've ever experienced. We grabbed a cab at 30th St. train station in Philadelphia to…read moretravel home about 35 minute drive. It was 93 degrees outside, this cab's windows were closed and the AC was not on. I asked the driver 2 or 3 times to please put the AC on, he put it on for about 5 minutes, then turned it down. He made wrong turns, going right instead of left....many short stops. After paying, we sat waiting for him to open the trunk, asked 3 times, then he finally opened and made no effort to help with luggage. We are typically very generous tippers, he got nothing. He turned around in our neighbors driveway then started yelling at us. I had to put one star in order to post, he would have received zero.

Stated charge 55$ but CC charge was 117$! 10/20/2035 1441 Chestnut/15th St to Airport. 10/20/2025,…read more3:25 to 4pm. Middle Eastern, 50ish, balding, stocky, White with green taxi, P-1128? Element Hotel notified. Fraud charges made to CC. This criminal needs to be arrested! Charges on meter 55$?, it went off when husband stated to charge, driver took card in front seat. He stated printer broken when asked for rec

Tried to get to the VA Hospital last night. A Monday night about 10 PM. Obviously, it was…read moreurgent.Thankfully, not deadly. Not much of a choice in Philly for a taxi, so I called a few with better star-rating, but either they didn't answer, or couldn't come. This is the one that told me "5-10 minutes." We waited 20, but he was sick again, so we came in. It's nine hours later, he was able to sleep, and never did hear from that taxi.

What is up with the shady cab drivers in Philadelphia?? I have been to cities all over the place…read moreand have NEVER been asked to pay in cash or had the driver act annoyed if I didn't. Very rude and unprofessional. If you want to steal on the down low, that is on you, but you do not solicit cash from passengers. It was bad enough the guy showed up with a friend in the passenger seat, very unprofessional. Not only should the number of people in the car be limited right now with the virus, but not all women would feel safe getting into a cab with 2 men in the front. I had a bad experience with another taxi company too. I was also told by a greeter on the street that it happens often. Drivers deserve for people to use Uber and Lyft if they cannot be professional. This does not make tourists want to visit if they cannot even take a cab to get somewhere without being harassed and treated with disrespect. Your company takes credit cards and that is what most people use. Deal with it or get a new job.