In response to the owner's comment -- I own properties and lived in Pittsburgh for 4 years prior to…read moremoving. I now rent out my homes and have the carpets cleaned between tenants. For the Pittsburgh area, both Clean Interiors and Northside Carpet Cleaning were booked, which were recommended by my handyman, so I went to the yellow pages to find this company. Double checked (as it is possible to make a mistake), but this is the company I meant to yelp about, and that did a very, very poor job! Even the customer service lady on the phone hung up on me abruptly mid-sentence as I tried to confirm (although, in calling back, someone else answered and made an excuse for the hangup... which I at the time accepted) I haven't received any e-mail or phone calls, not quite sure what the owner means by "privately". Now, I must admit, I can't speak about the 100% guarantee, as I never really inquired about it. I simply hired another company, and they did a good job on the late notice for a comparable price. As far as the refunding ... sorry guy, you can't buy my yelp review off! It'd be better to offer the service for the next round of cleaning at a discount-- in hope that I write an updated review based on significant improvement. I stand by my review, until convinced otherwise..

I called for same day service and was lucky to be able to get an appointment in. The owner is…read morefriendly knowledgable, and he provides an excellent service for the price. Highly recommend for any carpet needs you may have!!!

Very clean. I didn't know it would only take quarters and I didn't have enough with me but there…read morewas an atm and a change machine there. Bathroom was also very clean.

I came in for the first time last week, and there was a lady finishing cleaning. The place was…read morespotless...washers, dryers, floors, and ladies restroom. The attendant was friendly and helpful, answering my questions, and wishing me a nice day as she was leaving. Today, there was no attendant when I arrived about 1 p.m., and the place was still spotless, despite several people doing laundry. What a refreshing difference from the last 2 visits to Shannon Suds. I had a female Yelper send me a "compliment", saying it wasn't the owners' fault for it being dirty, and I wasn't being fair. First, that's NOT a compliment. It's a comment. Second, if you use her same reasoning, then it's not the owner's fault if you walk into a dirty restaurant.

I have been searching for a reliable and affordable housekeeping service for what seems like years…read morenow. As an incredibly busy real estate investor I own many properties that often need cleaned with little to no notice. I emailed Jenny with a very small window in which I needed a property serviced and she delivered. Her and her team are AMAZING. You couldn't find a spot of dirt in my house now if you tried! It's insanely spotless. They went above and beyond any other housekeeping service I've used in the past and I will continue to use her service for every property I own moving forward. It is very rare that you find someone that is reliable, kind, and over delivers on their services. Thank you Jenny, you and your team are beyond 5 stars in my book.

I don't know if it was a Yelp constraint or a problem with Jenny's Maids, but I couldn't get the…read moreinformation I needed to pursue hiring them. Jenny's Maids' responses were very brief and vague and therefore not helpful. I asked if we could speak on the phone and gave my contact information, but it's been over a week and no one has replied or called. I am not going to pursue this because having a cleaning service with whom I have problems communicating would be disastrous.

I purchased a home and kept the game room & basement stairs carpet. I needed a deep clean to…read moredeodorize and eliminate germs and stains. I'm very pleased with the results. I immediately noticed the stains were gone, and the room smelled refreshed. Insight Cleaning is responsive, so scheduling is convenient. The value and customer service are great. They offer a variety of services so I highly recommend them for all your cleaning needs.

I needed a locally owned cleaning business to help with cleaning of my house. I reached out to some…read morepeople and this company was brought up by a few. so I reached out and they were very accommodating for the times and days as I work nights. The appointment scheduling and payment process was very easy and professional. I had to get it done fairly soon and it was no problem for them. They showed up on time had a brief conversation about what I wanted done and they got tight to it. They even got some things that I didn't request that I didn't know I needed. im a person that wants to smell the clean and you could definitely smell that the house was clean. They even did some minor organization, I don't know if it's a part of what they do but they HAVE EARNED my business and I will be using them again from here on out.

Amazing work. I hired them for a deep clean and they did really good work. My bathtub has never…read morebeen this white, they were able to really make things shine. I appreciated the customer service and communication. It was a good value and I would definetely hire them again.

We are repeat customers! Dave cleaned carpets in multiple rooms and stairs in my home. He was…read moreprofessional, efficient and very nice. He was able to remove a few spots that I was unable to completely erase. Carpets were thoroughly cleaned and looked fantastic and all for a reasonable price. So appreciate the quality of his work.

I hired Kemper to clean the carpets in my Dad's condo prior to putting it on the market. The…read morecarpets were very dirty in spots. They did a fantastic job. They arrived on time, were very professional and the carpets looked wonderful. I would highly recommend this company for carpet care needs.

Very clean, the attendants are very friendl. I am handicapped and elderly, when I pull up in front…read morean attendant immediately comes out and gets my laundry out of the car. And the same when I pick it up. I don't think very many customers tip because they seem surprised when I tip the. But they deserve it. The only improvement would be if they had pick up and and delivery service

Woman was very disrespectful when I told her about the bed bugs inside the washing machine she got…read moreignorant and I suggest not to Even go there theres bed bugs there I am there as we speak Sitting in my car disgusted and the woman I tried to take my clothes out and she pushed start on my washer

called to have my carpets cleaned and was informed that they don't do carpets, but it says they do…read more just waste my time.

Service Master was fast responding. My insurance set it up. within 3 mins of hanging up with my…read moreinsurance company they called me. Service Master were at my house within a 1/2 hr after the call. They were there until late in the evening. Very thorough, detailed, kind and helpful. They answered all questions thoroughly. They even stayed with me while the adjustor was there. They were able to answer his questions better than i could, as i was still in shock of what had happened. (flex line busted in my kitchen) So thankful for Britany and Rob and the WHOLE crew. They travel different parts of pa, md and wva.. I highly recommend this team!